Pamir Homecare

4 Jetta House, 15-16 Westfield Lane, Harrow HA3 9ED
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10 13 Reviews
  • Pamir Homecare, Harrow
Pamir Home Care offers care and support to people living with a wide range of needs. Their extensive training ensures that they have the the knowledge, skills and understanding to provide a high standard of person-centred care.

Services are available in a variety of languages – including English, Arabic, Hindi, Farsi/Dari, Polish, Russian, Urdu and French.

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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £24

We accept NHS, council, Direct payment, PHB clients as well as private clients.

These prices are only a guideline, please contact Pamir Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Pamir Corporation Limited

Person in charge

  • Maxwell Chimhina (Manager)

Pamir Homecare Reviews (13)

10

Pamir Homecare has a Review Score of 10 (9.986) out of 10, based on 13 reviews in the last 2 years. Over all time Pamir Homecare has 13 reviews.

Overall Experience

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Review from Christopher N (Son of Client) published on 14 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very friendly and professional. They are providing excellent care for my father, who feels comfortable working with them. Their daily help has provided much-needed assistance for my mother, which is much appreciated. I would recommend them to anyone who requires care for a family member.

Reply from Abdul Rashidi, Admin Manager at Pamir Homecare

Dear Christopher,Thank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that your father feels comfortable with our carers and that their support has made a positive difference for both him and your mother. Our team truly values building trust and providing compassionate, professional care, so it means a lot to know were meeting your familys needs.Were grateful for your recommendation and for trusting Pamir Homecare to care for your loved ones.Warm regards,The Pamir Homecare Team

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Review from M F (Daughter of Client) published on 10 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager from the start called me to give me the assurance that the team were on standby to support my father upon hospital discharge. Since then he has coordinated with me to have person centred care in place and has been very friendly and efficient. My father really likes the manager and the carers
put in place for my dad. The manager has a solution focused approach and is proactive to get things done smoothly and with transparency. I feel that my dad is safe and happy with this new support in place and the carers respect his dignity and choices.

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Review from H R (Son of Client) published on 10 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very kind and patient with my father. They make sure he is kept as comfortable as possible and encourage him to eat and drink regularly.
The carers are very respectful of my father's dignity and the wishes of my mother as well.

Reply from Abdul Rashidi, Admin Manager at Pamir Homecare

Thank you so much for your kind and thoughtful feedback. We are truly grateful for your trust in Pamir Homecare and are pleased to hear that our carers are making a positive difference in your father's life.It means a great deal to us that you've noticed their kindness, patience, and respect-not only toward your father but also in honoring your mother's wishes. Providing compassionate, dignified care is at the heart of everything we do, and your words reaffirm the importance of our commitment.Please don't hesitate to reach out if there's ever anything more we can do to support your family.Warm regards,Pamir Homecare

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Review from E W (Daughter of Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent carers, they are very helpful and nice. I could not fault them in any way. I had an emergency and they come straight away to help me.

Reply from Abdul Rashidi, Admin Manager at Pamir Homecare

Thank you sincerely for taking the time to share such a thoughtful and encouraging review. We are so pleased to hear that your experience with our service has been positive from the very beginning.It's wonderful to know that our manager was able to offer you reassurance and proactive support during your father's hospital discharge, and that our team has continued to provide person-centred care with transparency and efficiency. We're especially touched to hear that your father feels safe, happy, and respected by both the carers and the manager.Supporting families with compassion and clarity is at the core of what we do, and your kind words mean a great deal to all of us at Pamir Homecare.If there's ever anything more we can do, please don't hesitate to reach out.Warmest regards,Pamir Homecare

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Review from N R (Daughter of Client) published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The support is amazing and I don't feel I have to struggle alone. They are caring, professional and caring. You need a big heart to do a job like this. They are friendly and very understanding to my dads needs and wishes. Thank you!

Reply from Abdul Rashidi, Admin Manager at Pamir Homecare

Thank you so much for your kind words and generous feedback. We're delighted to hear that you've had such a positive experience with our carers.It's especially reassuring to know that our team was able to respond promptly during your emergency-being there when you need us most is a priority. Your appreciation means a great deal to all of us.Please don't hesitate to reach out anytime. We're always here to support you.Warm regards,Pamir Homecare

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Review from R C (Daughter of Client) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are grateful for the exceptional care provided by the home carers, they have been reliable and professional, compassionate and considerate. They have been attentive to his needs and reassuring for our family. We are so appreciative for their support, and its been a relief knowing he's in good hands.

Reply from Support Team, Support Team at Pamir Homecare

Thank you for your lovely review. Your trust means a great deal to us, and we remain committed to delivering care that is dignified, respectful, and personal.-Warmest Regards,Support Team,Pamir Homecare

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Review from M D (Son of Client) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service from Pamir Homecare. The visits were always on time, the staff very helpful and courteous. They even went out of their way to help with additional tasks.
I would highly recommend their services.

Reply from Support Team, Support Team at Pamir Homecare

We're truly grateful for your feedback. Knowing our care has brought comfort and support is the greatest reward for our team.-Warmest Regards,Support Team,Pamir Homecare

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Review from Caroline Y (Daughter of Client) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, respectful, kind and calm. They provide a compassionate and professional energy, personal to the needs of my father. They demonstrate a quiet confidence and efficiency - I know my Dad is in good hands.

Reply from Support Team, Support Team at Pamir Homecare

Thank you for your review. Your words truly motivate our team. Thank you for your trust and kindness!-Warmest Regards,Support Team,Pamir Homecare

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Review from Renate G (Partner of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my partner became bed bound I was unable to care for him myself. It was a hospice who organised carers to help with my partner's personal hygiene. The two carers were excellent. They came twice a day. They were always on time, very polite, efficient and gave me a lot of helpful advice. They looked
after my partner for 2 weeks until he sadly passed away. Thank you for all your help.

Reply from Support Team, Support Team at Pamir Homecare

Firstly, please accept our sincerest condolences. We appreciate your kind words! It means a lot to our team and encourages us to keep delivering the best support possible. - Warmest Regards, Support Team, Pamir Homecare

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Review from F G (Daughter of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The 2 carers that we have had have been so caring and compassionate with my dad. They have been a god send in a time that is difficult they have provided the support and care needed. My mum never wanted anyone coming in to look after my dad but these 2 individuals have certainly changed her perspective.
We can't speak highly enough of them. Thank you.

Reply from Support Team, Support Team at Pamir Homecare

Thank you for your heartfelt message! We remain committed to delivering care that is dignified, respectful, and personal.-Warmest Regards,Support Team

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Review from Nicholas C (Son of Client) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been wonderful and respectful, always positive and have treated my father with dignity.
They have been a huge help assisting my brother and I with care.

Reply from Support Team, Support Team at Pamir Homecare

We really appreciate your feedback-it's lovely to know our care is making a difference. Thank you for taking the time to share.-Warmest Regards,Support Team,Pamir Homecare

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Review from Sanjay M (Son of Client) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pamir's carers provide very kind and considerate care for my mother. They work tirelessly to make her comfortable, keep her clean, and fed, and make sure she takes her medication. They keep us updated about how she is, how well she's eating, and her general outlook. As a family, we enjoy peace of mind
and we have every confidence in Pamir Homecare.

Reply from Support Team, Support Team at Pamir Homecare

We're so grateful for your positive feedback. Our carers are passionate about what they do, and it's wonderful to see it reflected in your experience.-Warmest Regards,Support Team,Pamir Homecare

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Review from Yvonne K (Wife of Client) assisted by family/friend published on 20 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two carers in particular have been a huge and much-needed help. They've treated my husband with kindness and dignity, as he is at his all-time most vulnerable. Cleaning him, changing him, tending to him, and ensuring he is comfortable. We are very thankful as a family for their care.

Reply from Support Team, Support Team at Pamir Homecare

We're truly grateful for your feedback. Knowing our care has brought comfort and support is the greatest reward for our team.-Warmest Regards,Support Team,Pamir Homecare

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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Pamir Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Pamir Homecare is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pamir Homecare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Maxwell

Maxwell Chimhina

Job Title: Registered Manager

Joined: 2017

Maxwell is a very experienced registered manager who has a wealth of knowledge in the care industry. He has been working with health and social care for more than 20 years. He is very passionate and dedicated to all client care, compliance with CQC and focused on high-quality standard care.

Frequently Asked Questions about Pamir Homecare

What Type of Services does Pamir Homecare offer?

Pamir Homecare offers Home Care.

How many Carers does Pamir Homecare employ?

Pamir Homecare employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pamir Homecare to verify any information. View our terms and conditions. Pamir Homecare has an Enhanced Service - more info.