Sterling Standard Care Group

Suite 6, 1st Floor, Barkat House, 116-118 Finchley Road, London NW3 5HT
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9.8 11 Reviews
  • Sterling Standard Care Group, London
Sterling Standard care group established in 2016, is successfully providing a complete range of care services in London and surrounding areas.

As a person-to-person service, they are dedicated to providing clients with the best care professionals and the highest levels of client service and satisfaction. At Sterling Standard, they embrace individuality and devise care packages for clients that focus as much on your preferred lifestyle, personal care and support required to help you live well at home. The domiciliary care services are rendered with the help of trained and friendly staff.

They offer their services to both the public and private sector. Services include personal care services, home help services, companionship services and respite care services. Their services are for everyone and anyone who needs it, irrespective of the cultural background and age and are completely personalised keeping in mind the needs of both adults and children.

The team are dedicated to caring for you through your journey irrespective of your health conditions and diligently making efforts to make care giving more comprehensive and personalised. Sterling Standard provides a variety of home care services, all committed to combining excellence in care delivery with compassion.

Their focus is centred on quality, consistency and compassion and also making home life better thereby ensuring that service users receive the best available care in a timely fashion. Sterling Standard set an objective towards supporting clients like providing a service that is positive and beneficial towards their independence, supporting service users in rebuilding or developing their self-esteem so as for them to be able to support themselves with tasks of daily living in the course of time. They put their care plan and care provision in a person-entered manner and develop this on measurable goals and constructive outcomes.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £25
  • Weekly Live-in Care Fees: £800 – £1500

Varies based on care needs

These prices are only a guideline, please contact Sterling Standard Care Group to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Michael Akinyemi (Manager)

Sterling Standard Care Group Reviews (11)

9.8

Sterling Standard Care Group has a Review Score of 9.8 (9.847) out of 10, based on 10 reviews in the last 2 years.
Over all time Sterling Standard Care Group has 11 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sterling Standard Care Group
  • 5
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Total of 11, showing 1-11
Review from Edward W (Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used Sterling Standard Care on a number of occasions and have always found them excellent. I have the highest praise for the professionalism and personal kindness of carers, who are well trained in all aspects of personal care, helpful, knowledgeable, adaptable, friendly and encouraging.
I
would like to thank Sterling Standard Care Group for its ready and immediate response to a crisis. They stepped into the breach with immediate same day care when I called them. The management then went the extra mile to help me liaise with the local authority.
All in all, I am very reassured to be able to rely on Sterling Standard Care and give them the highest recommendation.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for taking the time to leave us such a wonderful 5-star review. We are truly delighted to hear your kind words and that you have had such a positive experience with Sterling Standard Care. We take great pride in the professionalism, compassion, and adaptability of our carers, and it means a lot to know that their support made such a difference to you. We are especially pleased that our team could respond promptly in your time of need and that our management's efforts to liaise with the local authority were helpful and reassuring. Your recommendation is deeply appreciated it motivates us to continue providing the highest quality of care to all those who rely on us. With our very best wishes,The Sterling Standard Care Team

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Review from Anita B (Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Huge Thank You to Sterling Standard and Their Amazing Team
Over the past few weeks, I've been going through a really difficult time with my health following an accident. During this challenging period, the support I received from one particular carer over the weekend was absolutely incredible.
Although
I won't mention names, this carer truly stood out. She was patient, extremely helpful, and made me feel genuinely peaceful and cared for after her three visits. You could clearly see the growth in her skills and the care she delivered - a real example of what good support should look like. When you're vulnerable and facing health complications, having the right people around you makes all the difference.
I also want to highlight the office staff. One of the office team members (you know who you are!) showed me kindness and understanding, even when I was feeling quite stressed. She remained calm, supportive, and clearly went above and beyond her role.
Thank you, Sterling Standard,
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Review from Krishna M (Client) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a wonderful experience with this agency. All the staff are incredibly responsive and supportive, i truly have nothing negative to say. They've been there for me every step of the way. As a grandfather, I see them like my own grandchildren, they are kind, caring, and always looking out for
me.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your kind and heartfelt words. We're truly touched by your message and honoured to be seen as part of your extended family. Knowing that you feel supported, cared for, and valued means everything to us.At Sterling Standard Care Group, we're committed to treating everyone with the compassion and respect they deserve, and it brings us great joy to hear that our team has made a positive difference in your life.Thank you again for your trust - it's a privilege to be part of your journey.Warmest regards,The Sterling Standard Care Group Team

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Review from J D (Daughter of Client) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sterling Standard Care staff have been outstanding!
The carers are always courteous, supportive and respectful to our mother and her condition.
The rapport that our mother has with the carers is very endearing and I always feel that the carers are able to accommodate our mother's needs and support
the family who wish to support and care for our mother.
All carers have handled challenging situations with professionalism and patience.
It's never an easy decision to look for and incorporate external care for loved ones and we have been very fortunate to have Sterling Standard Care staff.
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Review from R K (Mother of Client) published on 30 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
First I want to say thanks for being a good carer for my son. With the company of this carer, my son gained good confidence in physical activities like climbing and how to play safely. This carer is very supportive. He plays with my son like a child. My son really likes this carer.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your kind words and for sharing this wonderful feedback about the care provided to your son. We are truly delighted to hear that our carer has made such a positive impact on your son's confidence in physical activities and his ability to play safely. It's heart-warming to know that your son enjoys spending time with his carer and that the bond they've developed has been so supportive and encouraging. We are proud of our carers for their dedication and we will make sure to pass on your lovely comments to the carer involved. Your feedback motivates us to continue delivering the best possible care and support.

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Review from Serifat T (Mother of Client) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sterling Standard Care Group is a good company that I will recommend anytime any day, They look after my son and I can say that they provide the best care to my son. My son has bonded well with the carers and his spirit is always uplifted with the carer's presence. My son is always in pain because he
has issues with his kidney, the carers are passionate, empathetic and give maximum support to my son. The carer encourages him to take his medication and contact the hospital when the need arises. I am absolutely pleased with the care my son is receiving and my son as well can confirm it. Thank you so much Sterling Standard Care Group.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your heartfelt feedback. We are truly honoured by your kind words and deeply appreciate your recommendation of Sterling Standard Care Group. It means the world to us to know that our care has made a positive difference in your son's life, especially during such challenging times. We are delighted to hear that your son has formed a strong bond with his carers and that their presence brings him comfort and joy. Our team is committed to providing compassionate, empathetic care, and we are pleased that their dedication is making such a meaningful impact on your son's well-being. Knowing that he feels supported, encouraged, and well cared for is exactly what we strive for every day. Thank you.

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Review from Ruth L (Client) published on 15 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to say thank you to Sterling Standard Care Group for giving me good carers who care not only for my physical well-being but also for my mental well-being. Their presence lifts my spirits. One carer, in particular, is the best carer, she is my angel. The carers are very supportive.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your heartfelt review! We are thrilled to hear that our carers have made such a positive impact on your life. It's wonderful to know that they not only support your physical well-being but also uplift your spirits. We truly believe in the importance of holistic care, and it's rewarding to see our efforts reflected in your experience. We'll be sure to pass along your kind words to your special carer, as well as the rest of our team. Your appreciation means the world to us! Warm regards, Sterling Standard Care Group.

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Review from Claudia S (Daughter of Client) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole my sister and I have had a positive experience with the carers that come and support my dad. The main highlights have been supporting him with food preparation, his exercises and engaging in conversation with him. My dad has dementia so it has been reassuring to have this support in place.
My dad has adapted well to the carers, which is helpful. It is important that an accurate assessment of the visit is recorded. The care supervisor has been really helpful and supportive.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much, we are very happy that you have had a positive experience with us. The positive feedback will help us to continue to improve our service. Many thanks.

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Review from Therese M (Client) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with care given. Efficient and caring workers.
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Review from Aziza K (Daughter of Client) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are very good, efficient and patient. My mom is a very difficult person to deal with, but I haven't seen the carers get impatient or frustrated, this quality is what I appreciate. The coordinators also are very efficient and immediately resolve my problems. Definitely will recommend this
care provider.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your kind words and for taking the time to leave us such a positive review. We're thrilled to hear that you and your mom are satisfied with our care and that our team was able to provide you with excellent customer service.
At Sterling Standard Care Group, we're committed to delivering exceptional experiences to our customers, and your feedback fuels our motivation to keep doing just that.
Thanks again for choosing us.

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Review from S B (Daughter of Client) published on 11 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
The person sent out to care for my mum was completely out of her depth and unable to provide very basic care. It would be disrespectful to carers to give her this title. She was perfectly lovely but inadequate for the task she was sent to do. The agency was aware of the basic job remit and should not
have accepted it. This was a dangerous and unsafe situation for my parent. Disgraceful.
Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

We were commissioned to visit 3 times daily (1hr AM, 30min NOON, 30min PM) on 31st August 2023, on the same day, we contacted your sister who confirmed that she would be able to show our staff around and explained the detail of tasks required prior to the assessment being carried out. Our care staff attended as required and the task was carried out with the support of your sister. The care log explained the details of what was done and the care staff left with an understanding that everyone was happy at the end of the visit. Our care staff is very capable of providing basic care and tasks required (meal and medication) within the stipulated time of 30 minutes when she was with your mother. These tasks were carried out with the support of your sister showing care staff around as this was our first visit to your mum. We are very sorry that you feel she is inadequate for the task she was sent to do but we are not aware of any other tasks beyond these basic tasks which your sister showed our carer.

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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Sterling Standard Care Group is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Sterling Standard Care Group is calculated as follows: ( (50 Excellents x 5) + (9 Goods x 4) ) ÷ 59 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sterling Standard Care Group is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (8)

Michael

Michael Akinyemi

Job Title: Registered Manager

Michael is a qualified architect and business consultant with approaching 14 years of experience
in the health and social care sector. He is a passionate and determined individual that has worked full-time in the care industry gaining a wide experience in different care settings and in staff management. He has extensive knowledge and experience in providing and managing care services at various operational and management levels, and to the exacting standards of the industry regulators, service users and best sector practices.

Beatriz

Beatriz Couceiro

Job Title: Care Manager

Since her very first day of care in 2009, Beatriz has had a driven passion for care and strived to support people in their own homes and bring fulfilment to people's lives. Throughout her career, Beatriz has consistently kept all
training up to date with a constant hunger to learn and to grow. She has her way with everyone and shares a special bond with the cares as well as the clients. Beatriz became the Operation Manager in 2018 with an extensive
training record and exceptional management skills.

Bertha

Bertha Ceesay

Job Title: Care Supervisor

Bertha is one of the most experienced employees that Sterling has. She has over more than 17 years of hands-on experience in the Social Care Sector. She is working with us as our Care Supervisor. Her educational qualifications include BSc in Computer Science. What really makes Bertha a valuable asset is her ability to connect with clients and carers on both personal and professional levels. If you know Sterling Standard, you
definitely know who Bertha is.

Funmilayo

Funmilayo Rose

Job Title: Care Supervisor

Funmi brings with her vast experience of being a Supervisor in the health and Social care industry. She is currently working as a Care Supervisor. She is free-spirited and loves to indulge herself in singing and dancing
whenever she gets time. Along with that, she has a strong belief system. She is all about equality and empowerment.

Oyeronke

Oyeronke Oyekanmi

Job Title: Care Coordinator

Oyeronke is working with Sterling as a Care Coordinator. She has done her masters in International
Business Management. When not working you can find her spending time around good books. Apart from being inclined towards providing care to the needy, the other social cause she is passionate about is the Educational Rights of Children.

Sreelakshmi

Sreelakshmi Nair

Job Title: HR Assistant

Sree started her journey as an intern and has now become the 'go-to' person for all our carers and clients. She is pursuing MSc in Human Resources and is working as an HR assistant with us. Her multi-tasking and people skills make her the best fit for this industry. She always stays on top of her game and pushes her colleagues to do the same. She believes that the world would be a better place if we will give everyone the space to be themselves. In her opinion, intersectionality is imperative for inclusive feminism. On a fine London evening, you can find her exploring places and reading a book.

Ankita

Ankita Srivastav

Job Title: HR Personnel Assistant

Ankita started her journey with Sterling as an Intern and currently, she is working with us as an HR Personnel Assistant. The quality which makes Ankita stand out from others is being an all-rounder and helping everyone
perform their tasks better. She enjoys dancing and cooking in her free time. She is extremely compassionate and staunchly believes that sustainable development practices are the future.

Drashti

Drashti Geete

Job Title: Digital Marketing Assistant Joined: 2022

Drashti is the new addition to our team and has started her journey as the Digital Marketing Intern. She is
currently pursuing her Masters in Digital Marketing from the University of West London. As a getaway, Drashti
likes to immerse herself in poetry and music. She spends her leisure time debating movies and visiting
art galleries. She brings her vibrancy and sarcastic humour to drive her content home and is extremely passionate about Mental health awareness and LGBTQ+ rights.

Frequently Asked Questions about Sterling Standard Care Group

What Type of Services does Sterling Standard Care Group offer?

Sterling Standard Care Group offers Home Care.

How many Carers does Sterling Standard Care Group employ?

Sterling Standard Care Group employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sterling Standard Care Group to verify any information. View our terms and conditions. Sterling Standard Care Group has an Enhanced Service - more info.