Loading...

White Heart Care Services

Mocatta House, Trafalgar Place, Brighton BN1 4DU
White Heart Care Services Logo
White Heart Care Services logo
White Heart Care Services, Brighton
White Heart Care Services, Brighton

White Heart Care Services is a provider of high-quality domiciliary care and support for adults who wish to remain independent in the comfort and familiarity of their own homes across Brighton & Hove and West Sussex.

Rated Good by the Care Quality Commission (CQC, December 2019), White Heart Care Services is committed to delivering person-centred care that promotes dignity, choice, independence and wellbeing. Every individual is recognised as having unique needs,...  

Care Provided by White Heart Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £28

Hourly rates include care and support with tasks such as personal care, medication support, meal preparation, companionship, shopping, accessing the community and attending appointments.

Costs also include care planning, regular reviews and liaison with healthcare professionals, including GPs, district nurses, occupational therapists and pharmacies, to help ensure coordinated and effective care.

The cost of care will depend on the type, frequency and duration of support required. Please contact White Heart Care Services to discuss individual requirements and obtain a personalised quotation.

The price(s) shown are provided by the agency. Contact White Heart Care Services for full pricing details and T&Cs.

Contact White Heart Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • White Heart Care Services
  • Private Owned

Person in charge

  • George Mikhael (Managing Director)

White Heart Care Services Reviews (5)

9.0

White Heart Care Services has a Review Score of 9.0 (8.989) out of 10, based on 4 reviews in the last 2 years. Over all time White Heart Care Services has 5 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to White Heart Care Services
Loading...
Showing 5 reviews matching selected criteria
Review from Denise L (Stepdaughter of Client) published on 20 May 2026 Submitted via Postal Card
Overall Experience

I wish to take this opportunity to say a very big thank you for the service given by your company whilst looking after my stepfather in 2025. He was looked after and treated with the utmost care, being treated as a human being who had end of life needs. Nothing was too much for them, from personal care to just having a chat, ensuring his needs were met as my stepfather required, they also made sure my mother was ok and looked after her needs with support. I would recommend anyone looking for a care service to White Heart Care Services. Thank you for everything you did for them.

Reply from George Mikhael, Managing Director at White Heart Care Services
Thank you so much for your heartfelt feedback and kind words.

It was a privilege to support your stepfather and family during such an important time. We're truly pleased to hear that the care and compassion provided by our team made a positive difference and helped support both your stepfather and...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K B (Wife of Client) published on 29 April 2026 Submitted via Website
Overall Experience

Very happy with the carers that come in the mornings to help my husband wash and dress. They are very polite and ask if there is anything else they can help with. They are also reliable and arrive on time.

Reply from George Mikhael, Managing Director at White Heart Care Services
Thank you so much for taking the time to share your kind feedback.
We're really pleased to hear that you're happy with the support provided and that the team is making a positive difference. Your comments will mean a lot to our carers.
Thank you again for your feedback and for your continued trust in us.
Yours sincerely,

White Heart Care Services

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from J B (Client / Service User) published on 2 April 2026 Submitted via Website
Overall Experience

I have found the service back to back absolutely an essential part of my daily routine. I really appreciate what things have done that I cannot do.

Regular as clockwork and very reliable and respectful and genuinely care so I couldn't ask for much more than that

Reply from George Mikhael, Managing Director at White Heart Care Services
Thank you so much for taking the time to share your kind feedback.
We're really pleased to know that our support is making a positive difference to your day-to-day life. Your comments mean a great deal to the whole team.
Thank you again for your feedback and for your continued trust in us.
Yours sincerely,

White Heart Care Services

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lily E (Wife of Client) published on 31 March 2026 Submitted via Website
Overall Experience

Carers very friendly and easy to get on with, help out as much as they can and will do extra if requested.

Anthony is our main carer and we get on very well with him and he is a very pleasant young man. Very happy with him .

Reply from George Mikhael, Managing Director at White Heart Care Services
Thank you so much for taking the time to share your kind feedback.
We're so pleased to hear you're happy with the care and support provided, and that the team has been friendly and helpful. It's especially lovely to hear your comments about Anthony - we'll be sure to pass them on.

Thank you again...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Patricia T (Client / Service User) published on 17 August 2021 Submitted via Website
Overall Experience

I am not allowed to say what happened to me while with this company, only that it was very bad. They have a mother/daughter team working in the Rottingdean and Saltdean areas. If you have these two, get rid of them. If you don't, the same thing will happen to you. First, you will start to feel ill, then things will start to go missing from your home. Oh don't bother telling the owner, he doesn't care. These two women can do whatever they like. So if you value your loved ones, do not go with White Heart Care. If you do, you will regret it.

Reply from George Mikhael, Registered Manager at White Heart Care Services
Thank you for taking the time to tell us about your experience. We are very sorry to hear of your experience.

As you are aware, we have worked very closely with other professionals who have investigated your allegations very seriously and they have confirmed “investigations have been concluded...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for White Heart Care Services.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for White Heart Care Services.

Meet the Team (5)

George Mikhael Job Title: Managing Director Joined: 2019
George Mikhael

Managing Director

Erico Carvalho Job Title: Registered Manager Joined: 2021
Erico Carvalho

Registered Manager

John Davies Job Title: Field Care Supervisor Joined: 2021
John Davies

Field Care Supervisor

Christopher Spencer Job Title: Care Coordinator Joined: 2023
Christopher Spencer

Care Coordinator

Sofia Alves Job Title: Field Care Supervisor Joined: 2021
Sofia Alves

Field Care Supervisor

Frequently Asked Questions about White Heart Care Services

How many Carers does White Heart Care Services employ?

White Heart Care Services employs 43 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact White Heart Care Services to verify any information. View our terms and conditions. White Heart Care Services has an Enhanced Service - more info.