White Heart Care Services

Mocatta House, Trafalgar Place, Brighton BN1 4DU
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1 Review
  • White Heart Care Services, Brighton
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Home Care Providers belonging to Trinity Homecare - Sussex
Trinity Homecare - Sussex
9.9
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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Alcohol / Drug Misuse

Funding & Fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • White Heart Care Services

Person in charge

  • George Mikhael (Manager)
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White Heart Care Services Reviews (1)

Over all time White Heart Care Services has 1 review.

Overall Experience

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Date Published

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Review from Patricia T (Client) published on 17 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am not allowed to say what happened to me while with this company, only that it was very bad. They have a mother/daughter team working in the Rottingdean and Saltdean areas. If you have these two, get rid of them. If you don't, the same thing will happen to you. First, you will start to feel ill,
then things will start to go missing from your home. Oh don't bother telling the owner, he doesn't care. These two women can do whatever they like. So if you value your loved ones, do not go with White Heart Care. If you do, you will regret it.

Reply from George Mikhael, Registered Manager at White Heart Care Services

Thank you for taking the time to tell us about your experience. We are very sorry to hear of your experience.
As you are aware, we have worked very closely with other professionals who have investigated your allegations very seriously and they have confirmed “investigations have been concluded and no further action taken due to insufficient evidence’’.
Please feel free to reach out with any further comments, concerns, or suggestions you wish to share.
Yours sincerely,
White Heart Care Services

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about White Heart Care Services

What Type of Services does White Heart Care Services offer?

White Heart Care Services offers Home Care.

How many Carers does White Heart Care Services employ?

White Heart Care Services employs 16 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact White Heart Care Services to verify any information. View our terms and conditions. White Heart Care Services has an Basic Service - more info.