Christine Marie Care

13 -13A, William James House, Cambridge CB4 0WX
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9.1 4 Reviews
  • Christine Marie Care, Cambridge
Christine Marie Care provides high-quality, tailored home care services to support individuals in living comfortably and independently. Christine Marie Care offer a wide range of care options, including live-in care, daily home visits, night shifts, and 24-hour complex care for those with medical needs. Christine Marie Care services include assistance with personal care, medication, mobility, nutrition, continence, and help with access to the community.

Christine Marie Care specialise in conditions like brain injuries, cerebral palsy, epilepsy, and physical and sensory disabilities. Christine Marie Care staff are trained to the Care Certificate standard and receive specialist training in areas such as tracheostomy care, PEG feeding, oral suctioning and nebulizer, bowel management and spinal awareness. Christine Marie Care also offer supported living services, ensuring that accommodation is of high quality and well-connected to local amenities.

At Christine Marie Care the care is led by nurses and provided in collaboration with GPs and other healthcare professionals. Christine Marie Care are rated "Good" by the Care Quality Commission (CQC) (December 2023) and pride themselves on maintaining the highest standards of care.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £27.80

We offer care calls from as little as 30min to 24 hour care.
Please call our office for our competitive rates.

These prices are only a guideline, please contact Christine Marie Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Martin Nyoni (Registered Manager)
9.1

Christine Marie Care has a Review Score of 9.1 (9.060) out of 10, based on 4 reviews in the last 2 years. Over all time Christine Marie Care has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
2
4
4
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Overall Experience  Overall Experience 5.0 out of 5

I only have good things to say about Christine Marie Care. They provide live in care for my relative and have done now for over 1 year. The carers are all caring, professional with a positive approach to everything they do. They are extremely thoughtful and work so hard to help my relative and ensure
they have a good quality of life. They really do seem to care. They are pro-active with problem solving. The carers are skilled at many different tasks such as medicines via PEG tube, tracheostomy suctioning, stoma and catheter care. They liaise with the GP, hospital, district nurses and pharmacy. They are always punctual. Our whole family is so grateful to such a wonderful team. I cannot recommend them more highly.

Reply from Tham Nyoni, Manager at Christine Marie Care

Thank you so much for your kind and thoughtful words. We are truly delighted to hear that our care has had such a positive impact on your relative and your family over the past year. At Christine Marie Care, our goal is always to provide compassionate, professional, and high-quality support, and it means a great deal to know that this is reflected in your experience with us. We are especially pleased to hear that our carers' dedication and skills have made a real difference in your relative's quality of life. We also want to sincerely thank you for the respect and kindness you show our team. All of our staff speak very highly of you and your family.

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Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Friendly, reliable, encouraging provider. Helping my mother on a daily basis manage her medication. They give very warm companionship to combat loneliness. Would recommend to other people who are in need of adult care services.

Reply from Martin Nyoni, Manager at Christine Marie Care

Thank you for your kind words and positive feedback! We're delighted to hear that our team has been able to provide reliable support and warm companionship for your mother.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Christine Marie Care continue to provide exemplary care in an empathic, supportive and friendly way. They are helpful to me as a family unpaid carer and responsive to the needs of the cared-for family member who has complex physical and mental illnesses. They are patient and diplomatic in
solving the numerous issues arising between the GP surgery and the dispensing pharmacy concerning the receipt of all the complex prescribed medication for the cared-for person.

Reply from Martin Nyoni, Manager at Christine Marie Care

It's wonderful to hear such positive feedback about the team at Christine Marie Care. Providing compassionate, supportive, and responsive care, especially for individuals with complex needs, is invaluable. Your recognition of their patience and diplomacy in handling challenges with GP surgeries and pharmacies highlights their dedication and professionalism. It's clear that their efforts make a meaningful difference to both the cared for person and to you as a family carer. Thank you for sharing your experience!

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Overall Experience  Overall Experience 5.0 out of 5

Quality of kindness and attention was superb over a whole year 2024. The carers were always thoughtful, the help I received whenever I contacted the office was friendly and efficient. There was always the reassurance that Mum was safe and being looked out for and home visits from one staff member in
particular helped to always reassure. Patience from everybody was appreciated. Don't know about value for money because we didn't look anywhere else. We were quite happy to pay for such good care for a special lady.

Reply from Martin Nyoni, Manager at Christine Marie Care

Thank you for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that the quality of care and attention provided throughout 2024 met your expectations. Ensuring that your mum felt safe, comfortable, and well looked after has always been our priority, and it means a lot to know that our team's patience, thoughtfulness, and reassurance made a difference to you and your family. Your feedback is greatly appreciated and will be shared with our team.

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Current Review Score: 9.1 (9.060)

Overview of Review Score

The Review Score of 9.1 (9.060) out of 10 for Christine Marie Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Christine Marie Care is calculated as follows: ( (17 Excellents x 5) + (4 Goods x 4) ) ÷ 21 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Christine Marie Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Christine Marie Care

What Type of Services does Christine Marie Care offer?

Christine Marie Care offers Home Care.

How many Carers does Christine Marie Care employ?

Christine Marie Care employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Christine Marie Care to verify any information. View our terms and conditions. Christine Marie Care has an Enhanced Service - more info.