Divine Care Group Ltd

I would like to say a massive thank you to the Divine Care team for looking after our dad throughout his cancer journey. You were caring, compassionate, and nothing was ever too much to ask. You helped us feel comfortable, and in time, you helped our dad feel at ease with everything he was facing. A simple "thank you" doesn't feel enough.

Edward, you are a guardian angel. Your gentle presence and the little chats you shared with our dad made such a meaningful difference.

The family of James

Thanks you so much to the whole team that attended my partner. The care was wonderful, always caring, punctual and polite. They even advised us when to call for extra help with medication from the district nurse. Could not fault them.

I would like to thank the Manager and her team for all the support and care they provided for my dad in the last few weeks of his life. They were kind, compassionate and always professional. Thank you for everything you did for dad and our family.

My father who had dementia was put on a 12-week end-of-life care program from Southend Hospital, and we were extremely fortunate to have been allocated Divine care. I was extremely apprehensive about having any type of care agency involved as I had looked after my father for 19 years with no outside support and knowing the nature of my dad's illness and his apprehension upon strangers entering his home, my fears were alleviated immediately on meeting the Manager and her team who immediately came and introduced themselves and quickly put us at ease. My father was extremely opposed to anyone else caring for him other than me, but again my dad took to her and her team like a duck to water, much to all our amazement. The weeks that followed were the hardest of our lives both physically and emotionally, but Divine Care were extraordinarily compassionate and professional and looked after my father like he was one of their own! They went up and above and the extra mile!

I would like to say the team provided my mum with a brilliant service and I was blown away by the care and commitment they provided. They were compassionate and professional and made sure she was looked after in the last few days of her life. I must admit I was very nervous, to begin with, having carers looking after mum. But I can honestly say they have done themselves proud with the care they have given to mum and our family. Thank you so much.

Bearing in mind the type of cancer Dad had, he was always treated with dignity and the utmost respect. As a family, we are incredibly grateful to the whole team who did so much for Mum and Dad, until Dad's needs changed and he had to go to a nursing home.

After Dad’s recovery, Divine Care continued to support him for one hour per day. They always went the extra mile and were always vigilant and there for Dad when he needed extra or emergency support. They became very much valued friends to Dad and our family. Dad passed away from cancer last autumn but I know that he would have joined me in wholeheartedly recommending Divine Care.

Nearing 90, Dad was frail with heart disease and Mum had many health issues including cancer and dementia. Still believing they could live independently, they were resistant to accepting much-needed help, but reluctantly allowed Divine Care led by the manager into their home. The carers understood the sensitivity required, always remaining respectful, caring and understanding, even when my parents were challenging, particularly Mum due to dementia. Initially, there were 2-4 daily visits, assisting with personal care, meds, meals etc., but with increasing frailty and the fact our parents wanted to remain at home, this eventually led to live-in care and Divine became like part of the family. Having had a long nursing career and extensive experience in the care sector, the manager was invaluable during difficult times, supporting and guiding us through the complex and often bureaucratic health/social care systems. Sadly, care is no longer needed for my parents, but we remain grateful to Divine Care.

My carers are extremely kind, efficient and knowledgeable.

I cannot fault the service. The staff have always cared for me in a very professional and competent way. They have provided for all my needs.

"What's not to like".