Helping Hands Home Care (Fakenham)

Very good adaptable, helpful carers and office personnel, always clean, tidy and well equipped, protective clothing and masks etc, well trained and very polite and helpful, over and above. Excellent communication with Janet.

Easy to organise, prompt service with excellent communication between my mother and myself and sister. Staff always polite and kind. Happy to do lots of different jobs as well as the initial requirements. Great to have a schedule ahead of time.

My mother has needed care for her feet, which has involved them having to be soaked for an hour before being treated. The staff who came have all been very friendly, attentive and kind - doing other odd jobs during the soaking periods, but also taking the time to talk to mum, who is a widow who lives alone.

Would thoroughly recommend them.

This was the first time I have had to have help and all your staff have made it an easy and very friendly experience. They are always on time and do all they can to make their visits a good time with all their help, I enjoy their company, especially as they are often my only visitors in a day.

From start to finish excellent service, I needed care for mum while I took a trip away, before I went she had a fall, the care I had arranged for overnight care wasn't enough so it was arranged at a days notice for 3 ladies 1 each day to sit with with Mum, she had a lovely time with them all. They were fantastic, kind, caring and treated mum with utmost respect. Couldn't of asked for more, I could relax away.