Complete Care & Support Ltd

Unit 1, Number One Business Centre, Western Road, Launceston PL15 7FJ
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7.8 2 Reviews
  • Complete Care & Support Ltd, Launceston
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Complete Care & Support Ltd

Person in charge

  • Sarah Pinnell (Manager)
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Complete Care & Support Ltd Reviews (2)

7.8

Complete Care & Support Ltd has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Complete Care & Support Ltd has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Complete Care & Support Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from Daniel J (Client) published on 25 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my experience I've had no issues with Complete Care West Yorkshire Ltd. The carers are kind, caring, punctual and content. They're are lovely people. They get all their tasks done in a timely manner. I highly recommend Complete Care West Yorkshire Ltd.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Donna A (Wife of Client) published on 20 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best care workers we have had, always ready to help, always there when needed and attentive to the clients needs, always a full and detailed report left each day. Quick to contact nurses etc. if needed for the client.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Complete Care & Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Complete Care & Support Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Complete Care & Support Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Complete Care & Support Ltd

What Type of Services does Complete Care & Support Ltd offer?

Complete Care & Support Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Complete Care & Support Ltd to verify any information. View our terms and conditions. Complete Care & Support Ltd has an Basic Service - more info.