Ella UK Ltd

121 Winstanley Road, Orrell, Wigan WN5 7XE
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8 Reviews
  • Ella UK Ltd, Wigan
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Care Provided by Ella UK Ltd

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £19.44

Please ring for care visits fees for 30 and 45 minutes, and any other visits more than 1 hour

These prices are only a guideline, please contact Ella UK Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Ella UK Ltd

Person in Charge

  • Haley Wilson (Manager)
Are you the Owner/Manager of Ella UK Ltd? View your Advertising Options

Ella UK Ltd Reviews (8)

Over all time Ella UK Ltd has 8 reviews.

Overall Experience
  • 6
  • 1
  • 1
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Date Published
  • 8
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  • 8
Reviewer Connection to Ella UK Ltd
  • 3
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Total of 8, showing 1-8
Review from J A (Mother of Client) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always had a good service and a caring service. Always very helpful and understanding.
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Review from Judith P (Wife of Client) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has a carer calling for approximately 30 minutes on six mornings a week. All carers are punctual, respectful, professional, caring and friendly. Their attendance is welcome and reassuring. Generally, the personnel are familiar to us and are drawn from a small number of staff. We feel fortunate
to have the support of their company.
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Review from J M (Client) assisted by family/friend published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Dad says he has some good carers and they look after him which is a good thing because sometimes his family cannot get down.
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Review from T B (Client) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided is always based on what I need/want the carers to do. All my carers are introduced to me by one of my existing carers prior to them being added to my rota. All the staff are pleasant and I really enjoy attending the newly formed Activities Club on Tuesday.
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Review from A M (Granddaughter of Client) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ella Care are amazing, they have treated my nan with such compassion. The staff are lovely, friendly and patient, they care about their service users. They go above and beyond their role and treat my nan like family. Ella Care is amazing and we cannot recommend them enough. They have helped immensely
over the years and truly care about their service users.
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Review from N M (Client) assisted by family/friend published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are very friendly and great support. All the tasks are completed and nothing is too much trouble. Everything is logged and written down and can be referred to in a folder that is left in the house, so it is easy to refer back to see what meals have been given and all the medication too.
I would definitely recommend Ella Care to anyone who is looking for care at home service, thank you.
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Review from Pete H (Son of Client) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum uses the service regularly as she has someone clean her home every two weeks. She enjoys this visit immensely as she lives alone (since my dad died twelve months ago). In addition to being very pleased with the cleaning carried out, she enjoys the opportunity to have a chat with a friendly face.
My mum has also recently started using the day centre opportunity and visits frequently when she can. This is also invaluable as it provides a welcome change to her routine.
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Review from N L (Sister of Client) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ella Care are absolutely fantastic and we couldn't be more grateful for the help and support they give my sister and our family. My sister adores all her staff and they do such a wonderful job of promoting her independence while still meeting all her care needs to the highest standard. The staff make
you feel like family. There are two members of her care team who are her favourites, and they have a wonderful connection with her.
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  • Treated with Dignity
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Oct 2021

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ella UK Ltd

What Type of Services does Ella UK Ltd offer?

Ella UK Ltd offers Home Care.

How many Carers does Ella UK Ltd employ?

Ella UK Ltd employs 38 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ella UK Ltd to verify any information. View our terms and conditions. Ella UK Ltd has an Basic Service - more info.