Kensington Community Care (Shropshire)

Coalport House, Stafford Court, Stafford Park 1, Telford TF3 3BD
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1.0 1 Review
  • Kensington Community Care (Shropshire), Telford
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Care Provided by Kensington Community Care (Shropshire)

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Kensington Community Care Ltd
  • Privately Owned

Person in Charge

  • Marie Haseldine (Manager)
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Kensington Community Care (Shropshire) Reviews (1)

1.0

Kensington Community Care (Shropshire) has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Kensington Community Care (Shropshire) has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Kensington Community Care (Shropshire)
  • 1
Total of 1, showing 1-1
Review from S C (Friend of Client) published on 26 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Avoid this care company at all costs, apart from 4 at most good carer's, the rest haven't got a clue, safety of the client is questionable, time's gone out of the window, some did minimal work they could get away with, they didn't think of the client's needs, rush, rush that doesn't make for good care.
They were untidy, you had to follow in after them to make sure everything was ok, if they were trained it was very poor training, If you phoned to complain and the daughter-in-law answered, she was rude and not helpful at all, they are a disgrace and I would never use them to care for anyone, the client has changed care companies now because they could not be trusted. This is the second person I know that have used this company and it appears nothing has changed, they had a bad experience with them too, Avoid.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Kensington Community Care (Shropshire) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Kensington Community Care (Shropshire) is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Kensington Community Care (Shropshire) is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Kensington Community Care (Shropshire)

What Type of Services does Kensington Community Care (Shropshire) offer?

Kensington Community Care (Shropshire) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kensington Community Care (Shropshire) to verify any information. View our terms and conditions. Kensington Community Care (Shropshire) has an Basic Service - more info.