KJD Care

Friendly and helpful staff who always provide a great service. They provide care with attention and respect, meeting the needs of the client. Thank you to all staff for your great support with my daughter.

My non-verbal 'autistic' brother with zero capacity has been in the care of KJD since 2024 and as a family we could not ask for a better service provider than KJD. They have never let us down, are always there to support and my brother is a 2:1 client and requires a lot of care and patience. He is hard work. We appreciate very much the care he is given and the outstanding support KJD provide to us as a family also. Honestly, with my hand on my heart... we could not ask for more from a care provider. KJD are quite simply.... 'life savers'.

All their staff are prepared to actively listen to me discuss how I am finding my situation and work to promote my quality of life. They have. You can have complete confidence in their services. Excellent!

Excellent care workers, office are slow to answer.

I am extremely pleased and satisfied with the services provided. What I mostly appreciate is the prompt action taken whenever you have concerns or questions raised. Phone calls are regularly picked up rather than "please leave a message" which can be frustrating in an emergency. Solutions are also provided promptly to any concerns raised. Where messages are left, you can be assured to receive a response as soon as possible. The care provided to my mum is good as I can see positive changes to her personal care and wellbeing since we started using the agency. The notebook is also good as you can read what happened on a daily basis. Thank you to all the staff for the services provided.

I am happy we engaged the services of KJD for my mum which is satisfactory, the manager and supervisors can easily be reached, they are understanding and have empathy for the client even in difficult situations with options in resolving issues when it arises.

There are areas that need improvement but I am happy with the care provided by KJD Care. Most of the carers are great, and the management team should be commended-very responsive and happy to help when I call to resolve any issue or need to adjust anything.

I live in the supported living in that the manager provides and I can honestly say that the staff are lovely and I would highly recommend you use this company for your care for your loved ones because the manager and her team are on hands to help the carers are so lovely I get on well with a lot of the carers and I would highly recommend using this company please because the manager is a diamond she honestly gives me the best care possible. I just want to put this in here thank you for giving me the best care possible. This company is honestly the best company that's ever cared for me. I can honestly say from personal experience I have mental health issues and ADHD and autism. and the manager and her team know all of this and they are very respectful of it. They always make time to listen to me even if they're a little bit busy doing something for me they will still make time to talk to me. Honestly, the manager and her team, as I've said before I so lovely.

Overall experience is good but if rotas are changed an updated rota should be sent.

To pick KJD Home care workers are fully trained. I love to recommend others to choose KJD. The carers are very friendly and they all wear PPE to protect them and serve users. Take notes if anything needs to be passed to the manager to look into it as soon as possible to solve clients' needs if possible. The best part, you get assistance for anything by phone, email or social media group, whatever is convenient for the service user.

The staff are very aware of all my son's needs and are very kind towards him. Hopefully, he will be there for a long time.

Had care for 7 months, double-handed 4 times a day. We had the same pool of carers constantly, they were always on time and built up a great relationship with my dad, treated him with care and dignity, picked up on skin problems immediately. No complaints, would definitely recommend this care company.

I went away on a holiday last month and the carers that have been looking after my mom are very professional. They are all bubbly and amiable. They looked after Mom very well and I love how friendly they are and Mom was looked after very well. Overall, I am very satisfied with the service. Can’t ask for better quality service. I will recommend this company.

Our experience of KJD Care has been outstanding. The professionalism, flexibility and overall level of care has been great. The team tasked to carry out caring duties do so in the most professional manner, whilst fitting in like a family member. I would highly recommend KJD to anyone who I know.

I am very happy with the care provided. It makes me and my fiancé's life a lot easier. Wouldn’t be without my carer now! Every day he’s here, he turns up on time. He’s very good, very happy with him.

My aunt has complex dementia along with other care needs. The staff at KJD Care are excellent in dealing with Aunt's dementia and behaviour needs. The manager is always happy to give us time to talk should you have anything you wish to discuss. The care, patience and kindness from the staff are what you want when faced with the decision to place your loved one with a care agency.