KJD Care

97 Whitehorse Lane, London SE25 6RA
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9.7 14 Reviews
  • KJD Care, London
KJD Care Ltd is owned by a private provider and was rated Good at its last inspection (June 2023). The team specialise in domiciliary care and supported care.

Both the agency and the supported unit is set out to work alongside other professionals as set out by the Health and Social Care Act 2008. It sets out the:

- Organisation’s aims and objectives

- Nature of the service provided

Services are tailored to individual needs, whether as respite, short term stay or long stay, as well as emergency care.

Regulated activities under the CQC is personal care. They specialise in dementia, eating disorders, learning disabilities, mental health conditions, personal care, physical disabilities, sensory impairments and substance misuse problems.

The team provide support of care from 2 hours per day for medication supervision; or 4 hours per day for both supervision and personal care support which can be ongoing or for a couple of times a week to full live-in support service.

They also provide a free, no-obligation care assessment service.

Their motto is to care, support and improve client’s well-being through inclusion and promotion of quality of life.

Team members are always ready to prompt independently of clients by working hand in hand with all professionals in their care.

The agency is located in Surrey, a short distance from Croydon town centre. The supported home is based at Hornchurch 8 minutes' walk from the bus stop and a short distance to Hornchurch Town Centre. The supported living is 5-bed property.

The team provide long term support package and treatment intending to allow individuals to achieve their potential.

In the pursuit of individual service user’s CCP, as agreed at the inter-professional level, the management of KJD Care Ltd believes in a multidisciplinary approach monitoring.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Companionship
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £22.50
  • Weekly Live-in Care Fees: from £1650

Our fees depend on the support needs of individual.

These prices are only a guideline, please contact KJD Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • KJD Care Ltd

Person in charge

  • Janet Olutu-Adegbuyi (Manager)

KJD Care Reviews (14)

9.7

KJD Care has a Review Score of 9.7 (9.688) out of 10, based on 11 reviews in the last 2 years. Over all time KJD Care has 14 reviews.

Overall Experience

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Date Published

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Review from Brian P (Client) published on 26 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are someone who needs care, there is always a first experience.
KJD Care understand this and approached me and my assessment with great understanding, patience and empathy. We are all service users and rarely are 100% impressed with our services. With KJD Care, I am wholly impressed with their
attention to detail. They provide me with great care and support. Because it was easy for me to have confidence in the services they provide, I felt an immediate improvement in my well-being.
All their staff are prepared to actively listen to me discuss how I am finding my situation and work to promote my quality of life. They have. You can have complete confidence in their services. Excellent!

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Review from R H (Client) published on 26 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care workers, office are slow to answer.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Dear R, Thank you for your feedback.We're truly pleased to hear that you've had an excellent experience with our care workers - your kind words mean a great deal to the team. We also appreciate your honesty regarding the response time from our office.Please accept our apologies for any delays you've experienced. We're currently reviewing our processes to ensure we respond more promptly moving forward.If there's anything outstanding you're waiting on, feel free to let us know so we can prioritise it.Warm regards

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Review from E A (Daughter of Client) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased and satisfied with the services provided. What I mostly appreciate is the prompt action taken whenever you have concerns or questions raised. Phone calls are regularly picked up rather than "please leave a message" which can be frustrating in an emergency. Solutions are also
provided promptly to any concerns raised. Where messages are left, you can be assured to receive a response as soon as possible. The care provided to my mum is good as I can see positive changes to her personal care and wellbeing since we started using the agency. The notebook is also good as you can read what happened on a daily basis. Thank you to all the staff for the services provided.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Dear E,Thank you so much for your thoughtful and encouraging feedback. We're truly delighted to hear that you are extremely pleased with the care and support provided to your mum.It's especially rewarding to know that our prompt communication, responsiveness, and attention to concerns have made a positive impact. We understand how important it is to feel heard and supported-especially in urgent situations-and we're glad our team has been able to meet those expectations.We're also pleased to hear that you've noticed improvements in your mum's personal care and overall wellbeing. That's exactly the outcome we strive for every day. The daily notebook is a vital part of our communication with families, and we're happy it has been helpful for you in staying informed.Your appreciation means a lot to the entire team, and we'll be sure to share your kind words with all staff involved in your mum's care.Thank you once again for trusting KJD Care.Warm regards

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Review from B A (Son of Client) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy we engaged the services of KJD for my mum which is satisfactory, the manager and supervisors can easily be reached, they are understanding and have empathy for the client even in difficult situations with options in resolving issues when it arises.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Dear Mr Bammy,Thank you for your kind words and for taking the time to share your experience.We're truly pleased to hear that you are satisfied with the care your mum is receiving and that our team's empathy, understanding, and responsiveness have made a positive difference. It's always our goal to support both clients and their families, especially during challenging times, and we're glad to know you feel supported.Thank you once again for choosing KJD Care. We remain committed to providing the highest standard of service.Warm regards

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Review from Ade O (Client) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There are areas that need improvement but I am happy with the care provided by KJD Care. Most of the carers are great, and the management team should be commended-very responsive and happy to help when I call to resolve any issue or need to adjust anything.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Dear Ade O,Thank you very much for taking the time to share your feedback regarding the care provided by KJD Care team.We're pleased to hear that you are happy overall with the care you are receiving and that you find our carers and management team responsive and supportive. Your kind words are greatly appreciated and will be shared with the team.We also acknowledge your comment that there are areas for improvement. We value constructive feedback as it helps us grow and continue to provide the best possible support. If there are any specific concerns or suggestions you would like to discuss in more detail, please don't hesitate to reach out-we are always happy to listen and make necessary adjustments.Thank you once again for your continued trust and collaboration.Warm regards

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Review from Macy W (Client) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the supported living in that the manager provides and I can honestly say that the staff are lovely and I would highly recommend you use this company for your care for your loved ones because the manager and her team are on hands to help the carers are so lovely I get on well with a lot of
the carers and I would highly recommend using this company please because the manager is a diamond she honestly gives me the best care possible. I just want to put this in here thank you for giving me the best care possible. This company is honestly the best company that's ever cared for me. I can honestly say from personal experience I have mental health issues and ADHD and autism. and the manager and her team know all of this and they are very respectful of it. They always make time to listen to me even if they're a little bit busy doing something for me they will still make time to talk to me. Honestly, the manager and her team, as I've said before I so lovely.

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Review from S P (Daughter of Client) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience is good but if rotas are changed an updated rota should be sent.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Thank you. We appreciate your feedback and will ensure that updated rotas are sent whenever changes are made. Your input is valuable in helping us improve our service.

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Review from N J (Client) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that I chose KJD Home Care Ltd. I started getting their service from March 2024 to September, also continued until I needed it, I can confirm it was my best choice.
To pick KJD Home care workers are fully trained. I love to recommend others to choose KJD. The carers are very friendly
and they all wear PPE to protect them and serve users. Take notes if anything needs to be passed to the manager to look into it as soon as possible to solve clients' needs if possible. The best part, you get assistance for anything by phone, email or social media group, whatever is convenient for the service user.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with KJD Home Care Ltd. It's great to know that our trained carers provided friendly and professional support while prioritising safety with PPE. We appreciate your recommendation and are here to assist you anytime, whether by phone, email, or social media. Your satisfaction is our top priority, and we look forward to continuing to support you in any way we can!

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Review from G C (Mother of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The services received by my son are the best he ever had. He has no worries and is looked after very well.
The staff are very aware of all my son's needs and are very kind towards him. Hopefully, he will be there for a long time.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Thank you so much for your wonderful feedback regarding the services provided to your son. We are truly grateful for your kind words and are delighted to hear that your son is receiving the best care possible. It is heartening to know that our staff are meeting your son's needs with kindness and attention. We are committed to ensuring that he continues to receive exceptional care and we are hopeful that this positive experience will continue for a long time. Thank you once again for taking the time to share your thoughts. Your feedback is invaluable to us and motivates us to maintain the high standards of care we strive for. If there is anything more we can do to support you and your son, please do not hesitate to let us know.

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Review from T P (Daughter of Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had care for 7 months, double-handed 4 times a day. We had the same pool of carers constantly, they were always on time and built up a great relationship with my dad, treated him with care and dignity, picked up on skin problems immediately. No complaints, would definitely recommend this care company.

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Review from Nerrissa Joy C (Daughter of Client) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went away on a holiday last month and the carers that have been looking after my mom are very professional. They are all bubbly and amiable. They looked after Mom very well and I love how friendly they are and Mom was looked after very well. Overall, I am very satisfied with the service. Can’t ask
for better quality service. I will recommend this company.

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Review from Y D (Sister of Client) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of KJD Care has been outstanding. The professionalism, flexibility and overall level of care has been great. The team tasked to carry out caring duties do so in the most professional manner, whilst fitting in like a family member. I would highly recommend KJD to anyone who I know.

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Review from Nick C (Client) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided. It makes me and my fiancé's life a lot easier. Wouldn’t be without my carer now! Every day he’s here, he turns up on time. He’s very good, very happy with him.

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Review from Doreen M (Niece of Client) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has complex dementia along with other care needs. The staff at KJD Care are excellent in dealing with Aunt's dementia and behaviour needs. The manager is always happy to give us time to talk should you have anything you wish to discuss. The care, patience and kindness from the staff are what
you want when faced with the decision to place your loved one with a care agency.

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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for KJD Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for KJD Care is calculated as follows: ( (46 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 64 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for KJD Care is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (3)

Janet

Janet Olutu-Adegbuyi

Job Title: Registered Manager

Joined: 2018

Janet is an experienced support worker, deputy manager, and service manager with over 23 years in the healthcare sector. She approaches every task with persistence and positivity, resulting in successful outcomes for numerous clients. Janet possesses excellent networking skills, enabling her to generate vital client leads and develop strong relationships that enhance business renewals for the organisations.


Her friendly, polite, and enthusiastic demeanour, combined with her hard work, has equipped her with a proven ability to manage residential settings, supported living, and domiciliary care. Janet collaborates effectively with healthcare professionals across various environments, ensuring seamless service delivery.


With a strong commitment to client protection and safeguarding, she has consistently improved service morale and outcomes. Janet expertly manages a team of over 70 members, fostering a supportive and efficient work environment.

Jubayer

Jubayer Ahmed

Job Title: CARER

Joined: 2022

Jubayer A has been a valued member of the KJD Care community team since August 2022. Known for his dedication to his work, Jubayer has established strong professional relationships with all his clients. His commitment to providing exceptional care and support contributes to the positive experiences of those he serves. Jubayer's approachable demeanour and reliable nature make him an integral part of our team, ensuring that clients feel valued and well cared for.

Md Diper

Md Diper Ahmed

Job Title: Carer

Joined: 2022

MD Diper A has been a valued member of the KJD Care community team since November 2022. Known for his dedication and flexible approach to work, Diper has established strong professional relationships with all his clients. His commitment to providing exceptional care and support greatly enhances the positive experiences of those he serves. Diper's approachable demeanour and reliable nature make him an integral part of our team, ensuring that clients feel valued and well cared for.

Frequently Asked Questions about KJD Care

What Type of Services does KJD Care offer?

KJD Care offers Home Care.

How many Carers does KJD Care employ?

KJD Care employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact KJD Care to verify any information. View our terms and conditions. KJD Care has an Enhanced Service - more info.