This is a family-run domiciliary home care provider serving vulnerable adults across Chester and the wider Cheshire West area. The service is built on strong family values, with a clear commitment to delivering compassionate, dignified, and person-centred care within individuals’ own homes.
The organisation recognises that every person has unique needs and preferences. As such, it provides tailored care packages designed to promote independence, wellbeing, and quality of life. Services include...
This is a family-run domiciliary home care provider serving vulnerable adults across Chester and the wider Cheshire West area. The service is built on strong family values, with a clear commitment to delivering compassionate, dignified, and person-centred care within individuals’ own homes.
The organisation recognises that every person has unique needs and preferences. As such, it provides tailored care packages designed to promote independence, wellbeing, and quality of life. Services include support with personal care, medication, companionship, and more complex care requirements, all delivered with professionalism, respect, and kindness.
The provider is registered with the Care Quality Commission (CQC) to deliver regulated activities, ensuring compliance with national standards. This registration demonstrates that the service is safe, effective, caring, responsive, and well-led, offering reassurance to individuals and their families.
Being locally based in Chester and Cheshire West, the organisation maintains strong connections within the community. It works closely with families and other professionals to ensure continuity of care and positive outcomes for those it supports.
At its core, the service is committed to treating every individual with the same level of care, respect, and attention as a member of its own family.
Care Provided by Live Life Well
Types of Home Care
Visiting Care
Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£29 - £35
Contact Live Life Well to get a personalised quote:
We also offer 45 min visits and 30 min visits ( pending on support requirement of each individual ).
Please note that these rates are a guideline rate . Please call for further information as we are happy to discuss costings for weekly visit care packages . Also please check out our web site as we offer promotional offers for new clients from time to time.
The price(s) shown are provided by the agency. Contact Live Life Well for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Video Call Consultation of Live Life WellUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 5:00 PM)Typical consultation length: 30–60 minutes.
Maximum participants: Usually 1-4 people, including the individual receiving care, family members, carers, or representatives.
What to expect: A video call assessment to discuss care needs, daily routines, health requirements, and personal preferences. The consultation helps identify the support required, such as personal care, companionship, medication assistance, meal preparation, and domestic support, leading to a home assessment appointment.
Review from Simon P (Son of Client) published on 28 August 2026 Date of experience: August 2026•Submitted via Website•
Overall Experience
Live Life Well have provided absolutely brilliant care for my elderly mother. It was obvious from the beginning Cara and Lisa pride themselves on offering amazing support, and this feeds down to the professional, friendly and very capable carers. I knew mum was in extremely capable hands, and if...
Live Life Well have provided absolutely brilliant care for my elderly mother. It was obvious from the beginning Cara and Lisa pride themselves on offering amazing support, and this feeds down to the professional, friendly and very capable carers. I knew mum was in extremely capable hands, and if the carers had any concerns about her health, or other issues, this was fed back to the office and dealt with immediately. Highly recommended.
↩Reply from Lisa Jones, Manager at Live Life Well
Thank you so much for your wonderful review and for taking the time to share your experience with Live Life Well.
It means so much to us to hear that you felt your mum was in safe and capable hands. Our carers work incredibly hard to provide compassionate, professional and personalised care, and...
Thank you so much for your wonderful review and for taking the time to share your experience with Live Life Well. It means so much to us to hear that you felt your mum was in safe and capable hands. Our carers work incredibly hard to provide compassionate, professional and personalised care, and we are so pleased that their dedication and communication gave you peace of mind. Thank you also for recognising the wider team and the importance we place on responding quickly to any concerns. Supporting not only the person receiving care but also their family is something we truly value. It has been a pleasure to support your mum, and we really appreciate your trust in Live Life Well and your kind recommendation.
Lisa, Cara & the Live Life Well Team
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Janet S (Daughter of Client) published on 27 May 2026 Date of experience: April 2026•Submitted via Website•
Overall Experience
When my mother had a stroke Live Life Well provided care for her. We were so impressed with them that when my Dad needed some additional support they were our first port of call. The carers have all been great and have put him at ease and made his life easier. This has in turn given me and my...
When my mother had a stroke Live Life Well provided care for her. We were so impressed with them that when my Dad needed some additional support they were our first port of call. The carers have all been great and have put him at ease and made his life easier. This has in turn given me and my brother peace of mind when we are unable to be with Dad
↩Reply from Lisa Jones, Manager at Live Life Well
Thank you so much for your kind words and for taking the time to share your experience with Live Life Well. It means a great deal to us that you trusted our team to support both your mother and father during such important times for your family.
Were delighted to hear that our carers have helped...
Thank you so much for your kind words and for taking the time to share your experience with Live Life Well. It means a great deal to us that you trusted our team to support both your mother and father during such important times for your family.
Were delighted to hear that our carers have helped put your Dad at ease and made daily life easier for him. Providing reassurance and peace of mind to families is at the heart of what we do, so your feedback truly means a lot to the whole team.
We will be sure to share your lovely comments with our carers. Thank you again for your continued trust and support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie B (Daughter of Client) published on 5 May 2026 Date of experience: April 2026•Submitted via Website•
Overall Experience
Live Life Well have provided first class care to both my parents for 3 years now and I cannot thank them enough for their service, support & professionalism. They have never let us down and the staff are so friendly and reliable. Nothing is too much trouble. They have come to feel part of our...
Live Life Well have provided first class care to both my parents for 3 years now and I cannot thank them enough for their service, support & professionalism. They have never let us down and the staff are so friendly and reliable. Nothing is too much trouble. They have come to feel part of our wider family. I would recommend them to anyone.
↩Reply from Lisa Jones, Manager at Live Life Well
Thank you so much for your kind words and for placing your trust in us over the past three years. It has truly been a privilege to support both your parents and to be part of your family's journey.
We're delighted to hear that you've found our team to be reliable, professional, and caring-your...
Thank you so much for your kind words and for placing your trust in us over the past three years. It has truly been a privilege to support both your parents and to be part of your family's journey. We're delighted to hear that you've found our team to be reliable, professional, and caring-your feedback means a great deal to us. Knowing that our staff have come to feel like part of your wider family is especially meaningful, as building those genuine relationships is at the heart of what we do. Your recommendation is greatly appreciated, and we're so grateful for your continued trust and support. Please don't hesitate to reach out if there's ever anything more we can do for you or your family.
With our sincere thanks and very best wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gill A (Daughter of Client) published on 5 May 2026 Date of experience: September 2025•Submitted via Website•
Overall Experience
Live Life Well looked after my Mum & helped my Dad for eighteen months with two carers visiting four times a day.
The staff were brilliant - they were patient (Mum has dementia and wasn't always the most easy going!), good humoured & always reliable, even when the weather was bad & made travelling...
Live Life Well looked after my Mum & helped my Dad for eighteen months with two carers visiting four times a day. The staff were brilliant - they were patient (Mum has dementia and wasn't always the most easy going!), good humoured & always reliable, even when the weather was bad & made travelling around difficult for them. The training and supervision appeared to be excellent & Cara was always flexible when we requested a change in visiting hours. Over these eighteen months the carers stayed consistent and became valued friends to the family - we will miss them now that Mum has gone into permanent care.
The Family x
↩Reply from Lisa Jones, Manager at Live Life Well
Thank you so much for your kind and heartfelt feedback. It means a great deal to us to hear about your family's positive experience .
We're especially pleased that our carers were able to provide consistent, patient, and good-humoured support for your mum, and to be there for your dad as well....
Thank you so much for your kind and heartfelt feedback. It means a great deal to us to hear about your family's positive experience . We're especially pleased that our carers were able to provide consistent, patient, and good-humoured support for your mum, and to be there for your dad as well. Supporting families through the challenges of dementia care is something we take very seriously, so it's wonderful to know that their reliability and dedication made a difference-even in difficult conditions. We're also glad that Cara and the wider team were able to offer the flexibility you needed, and that the continuity of carers helped build meaningful relationships with your family. Hearing that they became valued friends is truly special to us. We wish your mum and dad all the very best in her new setting, and please know that we're always here if you or your family need any support in the future.
With our warmest thanks and best wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M J (Son of Client) published on 5 May 2026 Date of experience: May 2025•Submitted via Website•
Overall Experience
We cannot recommend Live Life Well highly enough. In the later part of Mum's life, their support became absolutely invaluable, and we genuinely could not have managed without them. They were consistently reliable, flexible, and highly responsive as Mum's needs changed. The carers were of an...
We cannot recommend Live Life Well highly enough. In the later part of Mum's life, their support became absolutely invaluable, and we genuinely could not have managed without them. They were consistently reliable, flexible, and highly responsive as Mum's needs changed. The carers were of an exceptionally high standard, always kind, positive, and genuinely caring in their approach. They were also vigilant in monitoring any changes in Mum's physical health, and extremely supportive to our family throughout. Live Life Well provided reassurance at a difficult time, and even provided support to my brother and me after Mum's passing.
↩Reply from Lisa Jones, Manager at Live Life Well
Thank you so much for your kind and thoughtful words. It truly means a great deal to us that we were able to support your mum and your family during such an important and challenging time.
Were especially grateful that you recognised the dedication and compassion of our carers they take great...
Thank you so much for your kind and thoughtful words. It truly means a great deal to us that we were able to support your mum and your family during such an important and challenging time. Were especially grateful that you recognised the dedication and compassion of our carers they take great pride in providing not only high-quality care, but also warmth, dignity, and reassurance to both clients and their loved ones. It was an honour to be part of your mums journey, and were glad we could offer some comfort and support to you and your brother as well. Please dont hesitate to reach out if theres ever anything we can do for you in the future.
With our heartfelt thanks and very best wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Live Life Well.
Accreditations
There are no accreditations posted yet for Live Life Well.
Meet the Team (2)
Lisa JonesJob Title Managing Director / Registered ManagerJoined 2012
Hello, I’m the Managing Director and Registered Manager of the service, which I proudly established in October 2012.
My journey in health and social...
Hello, I’m the Managing Director and Registered Manager of the service, which I proudly established in October 2012.
My journey in health and social care began in 1994 within the NHS, where I worked in both high dependency and intensive care units. These roles gave me invaluable experience in supporting individuals with complex and critical care needs, while also developing strong clinical skills and the ability to remain calm and focused in high-pressure environments.
I later expanded my experience into district nursing, where I developed a real passion for delivering care within people’s own homes. Supporting individuals in familiar surroundings allowed me to build meaningful relationships and reinforced my belief in truly person-centred care. Alongside this, I also worked within private healthcare in operating theatres, further strengthening my clinical knowledge and attention to detail.
My focus on domiciliary care began in 2005, and since then, I have dedicated my career to supporting people to live independently in their own homes. Over the years, I have developed extensive experience in managing domiciliary care services, building strong leadership, governance, and operational skills.
I hold a Level 5 qualification in Leadership and Management in Health and Social Care, which supports me in ensuring the service I lead is safe, effective, caring, responsive, and well-led.
Establishing this family-run service has been one of my proudest achievements. I am a passionate and caring individual, committed to providing high-quality care that I would be happy for my own family to receive. I believe in treating every person with dignity, respect, and kindness, and I am dedicated to supporting both our clients and our team to achieve the best possible outcomes.
Cara JonesJob Title Service ManagerJoined 2015
Hello, I’m the Service Manager, and I work alongside my mum to oversee the day-to-day running of our family care service.
My journey in health and...
Hello, I’m the Service Manager, and I work alongside my mum to oversee the day-to-day running of our family care service.
My journey in health and social care began in 2013, when I gained my QCF Level 2 and Level 3 qualifications. In 2015, I joined our family business, starting as an office administrator. Over time, I progressed through various roles, gaining hands-on experience both in the office and out in the community, which has given me a well-rounded understanding of all aspects of the service.
With the support and supervision of Lisa Jones, I developed my skills and confidence, progressing into the role of Assistant Manager and now Service Manager. Throughout this journey, I have remained passionate about delivering high-quality, person-centred care.
I am a qualified in-house Manual Handling and First Aid Trainer and have extensive experience in risk assessments, care planning, and supporting staff to deliver safe and effective care. I ensure that all aspects of our service remain compliant with CQC regulations, data protection requirements, and best practice standards.
I am committed to providing care packages that promote continuity, flexibility, dignity, empathy, respect, and choice.
Supporting individuals to maintain their independence and overall well-being is at the heart of everything I do.
To further strengthen my knowledge and leadership skills, I achieved my QCF Level 5 in Leadership and Management in Health and Social Care back in 2024.
Working alongside my mum to run the business is something I am incredibly proud of, and I am dedicated to ensuring we continue to deliver the highest standards of care to all the individuals we support.
Frequently Asked Questions about Live Life Well
How much does Live Life Well cost?
The agency lists fees between £29 and £35 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), NHS (Contracted Provider).
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Live Life Well to verify any information. View our terms and conditions. Live Life Well has an Enhanced Service -what an Enhanced Service includes.
