Southern Counties Caring

XL House, Mill Court, Spindle Way, Crawley RH10 1TT
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9.5 7 Reviews
  • Southern Counties Caring, Crawley
Southern Counties Caring is a friendly, CQC-registered care agency based in Crawley, offering a fresh and person-centred approach to care.

The agency provides high-quality home care (domiciliary) services throughout West Sussex and Surrey, covering areas including Crawley, Faygate, Poundhill, Crawley Down, Copthorne, Rusper, Lowfield Heath, Charlwood, Horsham, and Horley.

Their staff do their utmost to deliver the highest quality of care that is reliable, safe, effective, and responsive to each person’s day-to-day needs.
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Care Provided by Southern Counties Caring

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £27
  • Weekly Live-in Care Fees: from £1650

These prices are only a guideline; please contact Southern Counties Caring to find out the exact price for your requirements.

These prices are only a guideline, please contact Southern Counties Caring to find out the exact price for your requirements.

Contact Southern Counties Caring to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Southern Counties Caring to get a personalised quote.

Good to Know

Owner

  • Southern Counties Caring Ltd
  • Privately Owned

Person in Charge

  • Mary Tipa (Registered Manager)

Southern Counties Caring Reviews (7)

9.5

Southern Counties Caring has a Review Score of 9.5 (9.463) out of 10, based on 7 reviews in the last 2 years.
Over all time Southern Counties Caring has 7 reviews.

Overall Experience
  • 5
  • 2
  • 0
  • 0
  • 0
Date Published
  • 7
  • 7
  • 7
  • 7
  • 0
Reviewer Connection to Southern Counties Caring
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from C B (Client) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the ladies that come to the house are absolutely lovely. They treat me with dignity, care and compassion. They are very punctual except when circumstances out of their control dictate otherwise.
I would happily recommend Southern Counties Caring to anyone looking for care in their own home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stephen A (Client) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good indeed.
Helpful & professional.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M S (Son of Client) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Been very good, attentive to my mum's needs. On time and professional.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Russell L (Son of Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very kind and talkative. Patient with my dad. Kept us informed with what was going on. Maybe stay longer as the primary carers (my mum) just had a hip replacement. As in the entire structure not just my dad
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David B (Husband of Client) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your team of carers have been excellent and really taken care of Cynthia.
Reply from Mary Tipa, Registered Manager at Southern Counties Caring
Thank you very much for allowing us to be part of Cynthia's care
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Harold K (Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything first class. No complaints.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S W (Wife of Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our care staff are excellent. At all times respectful, considerate, discreet and professional. There is an excellent personal connection with both husband & myself. They are very much part of our family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for Southern Counties Caring is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Southern Counties Caring is calculated as follows: ( (30 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 38 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Southern Counties Caring is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Southern Counties Caring

What Type of Services does Southern Counties Caring offer?

Southern Counties Caring offers Home Care.

How many Carers does Southern Counties Caring employ?

Southern Counties Caring employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Southern Counties Caring to verify any information. View our terms and conditions. Southern Counties Caring has an Enhanced Service - more info.