Curam Managed Care Services Ltd Reviews (3)
Curam Managed Care Services Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Curam Managed Care Services Ltd has 3 reviews.
5.0 out of 5
I'm delighted that the Carer provided was able to support your dad so well - not only with his personal needs, but also by keeping the home comfortable and encouraging positive routines. Knowing our Carer was able to help your dad feel settled enough to sleep in his bed again is wonderful to hear.
I'm also glad our team communication helped you feel reassured before and during the respite period. Your confidence and peace of mind are incredibly important to us, and we're so pleased you were able to enjoy a well-deserved break without worry.
Thank you again for your kind words and for recommending our service. It was a pleasure supporting your family, and we're always here whenever you need us.
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Staff
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Treated with Dignity
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Value for Money
5.0 out of 5
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
5.0 out of 5
A very good service overall .
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Treated with Dignity
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Value for Money
Overview of Review Score
The Review Score of 9.0 (9.000) out of 10 for Curam Managed Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Curam Managed Care Services Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Curam Managed Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
