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Anna Home Care Ltd

409a Ashley Road, Poole, Dorset BH14 0AX
Anna Home Care Ltd logo
Anna Home Care Ltd, Poole

Since being granted their registration in March 2019, Anna Home Care has grown to become a leading home care provider in the Poole area. The office is comprised of the same dedicated team today that it had when it first opened - learning and continuously improving together to provide the best possible care to their service users. The company values and goes the extra mile for its staff and service...  

Care Provided by Anna Home Care Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29
  • 30 Minute Visiting Care Fees: from £19

A 30 minute visit is charged at £19.00 and each 15 minutes thereafter is an additional £5.00. Weekend visits carry a £3.00 premium. Bank and public holidays are charged at double. No other fees charged.

The price(s) shown are provided by the agency. Contact Anna Home Care Ltd for full pricing details and T&Cs.

Contact Anna Home Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Anna Home Care Ltd
  • Private Owned

Person in charge

  • Vanessa McBride (Manager)

Anna Home Care Ltd Reviews (24)

9.8

Anna Home Care Ltd has a Review Score of 9.8 (9.826) out of 10, based on 16 reviews in the last 2 years. Over all time Anna Home Care Ltd has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from David T (Husband of Client) published on 6 May 2026 Submitted via Postal Card
Overall Experience

Our care visitor is a cheerful and friendly lady who gets on very well with my wife and is a good source of health information to help me better care for my wife. It gives me peace of mind when I go out knowing she is in good hands and safe.

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Review from Rebecca T (Granddaughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience

Anna home care has provided excellent support to my nan ensuring she is well cared for and all her needs are met. We as a family highly recommend this company for anyone needing this kind of support!!

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Review from A D (Son of Client) published on 22 April 2026 Submitted via Website
Overall Experience

lovely , friendly carers who help with meal prep and assisted washing, encouraging independence. All visits are within the specified time and logged. The small team of carers have really got to know my father and have gone the extra mile when needed. An excellent service

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Review from D S (Civil Partner of Client) published on 16 April 2026 Submitted via Website
Overall Experience
A very efficient and friendly visit for assisted daily shower. Without fail these visits have occurred within agreed time period by one of a small team.
Realising that more help may be needed in future there will be no hesitation in expanding the services of Anna Home Care for this.

A great start to the day.

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Review from S K (Daughter of Client) published on 12 April 2026 Submitted via Website
Overall Experience

Good overall, some carers are better than others. If they were all as good as the 3 or 4 best ones it would be 5 stars. Slightly annoying that they are not all able to use the main oven &/or the air fryer as it makes it difficult to schedule menus.

We have had a couple admin problems, instances of carers not turning up for extra booked sessions, and also with incorrect invoices, but these things happen.

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Review from Lynda S (Daughter of Client) published on 27 February 2026 Submitted via Website
Overall Experience

I can not praise enough the wonderful team at Anna's Homecare .They cared for mum for for the last 9 months of her life . Professional caring and understanding. Would definitely recommend Anna's Homecare x Thank u so much for what u did for my lovely Mum

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Review from J S (Daughter of Client) published on 12 November 2025 Submitted via Website
Overall Experience
I cannot praise Anna Home Care enough. From my first enquiry call, the whole team provided excellent service.
My father required twice daily care, 7 days a week. Another agency had been providing this but the communication was non existent.
Anna Home Care provided care using regular care team members so there was minimal change in who attended. I was called by the registered manager promptly when there were issues/concerns with my dad.

Dad was comfortable with the team & enjoyed the regular visits. Changes to his medication were actioned quickly & most impressive was how the team acted when the carer arrived to find my dad on the floor. I cannot thank them enough for their kindness & care for me as well, as his next of kin.

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Review from R R (Son of Client) published on 17 April 2025 Submitted via Website
Overall Experience

Excellent care from all of the carers , unlike the previous company I used . I was always kept well informed about my Mothers condition and the care given daily and any extra needs she might have . They always went over and above what was expected.

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Review from Keith L (Son of Client) published on 16 April 2025 Submitted via Website
Overall Experience

Anna Home Care provided home care for both of my parents in their later years at their home. Both in their 90's, with my own working away for much of the time, the staff and management were diligent, caring and supportive throughout. In particular with the knowledge that I was often away, perfectly balanced with communications to keep me fully appraised of all that may have been happening at any given time without being overly burdensome.

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Review from Sue C (Daughter of Client) published on 15 April 2025 Submitted via Website
Overall Experience

My mother and now deceased father have received outstanding care from Anna Home Care. I cannot recommend them more highly. In particular one lady goes above and beyond in all aspects. She has become a great friend and carer to my mum which is amazing. I do not live near by and she gives me total confidence that my mother is well cared for.

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Review from Andrew M (Son of Client) published on 8 April 2025 Submitted via Website
Overall Experience
Anna home care initially cared for Dad and Mum together; now they care for Mum on her own. They always keep us informed and deal with any challenges very well. The Manager seems to always be available! They all do a great job.

Many thanks.

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Review from Brent D (Nephew of Client) published on 3 April 2025 Submitted via Website
Overall Experience
Anna's Home Care provide a fantastic service to our uncle who has dementia. We have been with a bigger service provider in the past but they never showed the attention, support or friendship that AHC provides.
They have a care app which they update on every visit so you can always be kept up to date. This is a great asset.
The ladies who care for our uncle are a wonderful and caring team who make a real effort to provide a quality service, even on days when our uncle is playing up.
The office team are always there to assist, even outside of business hours.

We have been with them for 3 years now and the standards never drop. I 100% recommend Anna's Home Care.

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Review from H H (Daughter of Client) published on 3 April 2025 Submitted via Website
Overall Experience

Anna Care are always caring and often go above and beyond in what they do. Their visits are looked forward to and there is always a reassuring hug if needed. The client is always treated with dignity and respect.

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Review from A N (Niece of Client) published on 3 April 2025 Submitted via Website
Overall Experience
I cant recommend Anna Home Care enough. Have been using them for 5 yrs and they are the best we have used. They are small enough they know their clients and offer a warm friendly approach. They look after their clients well they dont just pop their heads in and then leave. They make sure food and fluids always available.

We were so lucky to of found them when they were starting up.

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Review from P P (Daughter of Client) published on 3 April 2025 Submitted via Website
Overall Experience

I can't recommend, this care agency enough. The care, they've shown, my mum is above and beyond. Their staff are so friendly to talk to if you have any concerns. When a client needs a little, cheer up, they have great a sense of humour when appropriate

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Review from L H (Daughter of Client) published on 16 July 2024 Submitted via Website
Overall Experience
I have been using Anna Home Care agency for over a year now. Initially, it was to help me with both of my parents. Sadly my dad passed away so now it is just for my mum.

The ladies are so kind and polite and friendly. We are always happy to see them walk in on the days that we book them. Each of them has their own unique character and lifts our spirits while in the house. My mum is so delighted each time she sees their faces. I'm also relieved to see them too as I am my mum's sole carer and I would be struggling without these twice-a-day visits to help with personal care for my mum. The beauty of the agency is that we get to know the ladies as it is a small company. We couldn't be without them and love each one of the team we have visit. Also, the lady in the office is always so supportive on the end of the phone if I need to talk to someone. Thank you to all of you at Anna Home Care.

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Review from G W (Daughter of Client) published on 26 September 2023 Submitted via Website
Overall Experience
We engaged Anna Home care when Mum showed early signs of dementia in 2020 and they cared for her until June 2023 when, sadly, she could no longer be independent.
One word to describe the company: care. They genuinely do. And not just for the client but the family too.
This ethos of care shone through from the moment, slightly nervously, I began the daunting task of finding care for Mum. The manager is clearly passionate about what she does and always has time for us, dealing with everything with humour. Her advice throughout has been invaluable.
Mum quickly got to know and trust her small group of carers and they looked after her well. She enjoyed their visits.

How many other care company directors would spend a sunny Bank Holiday Monday with a client? This is what Anna Home Care did for my mum when they were alerted by the carer on shift that my mum was very ill until we were able to get down and take over.

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Review from L W (Client / Service User) published on 13 September 2023 Submitted via Postal Card
Overall Experience

I cannot find any fault in the service provided by this company.

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Review from Cath C (Daughter of Client) published on 25 August 2023 Submitted via Website
Overall Experience

Anna Home Care has cared for my Dad for a couple of years now and I feel confident in our whole family/care agency relationship. They understand my Dad’s needs and there is always warmth and humour with every visit. The Manager cares not only for her staff but clearly for my Dad and for us as a family, she is always free to discuss any issues and is also concerned for our welfare as the extended family and carers for Dad. I like the fact there is a small group of carers looking after my Dad which provides familiarity for both him and them, ensuring good continuity of care. Thank you for all your care and support for Dad.

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Review from Tony B (Client / Service User) published on 23 August 2023 Submitted via Website
Overall Experience

Very happy with everyone at Anna Home Care with whom have been in touch.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Anna Home Care Ltd.

Awards / Recognitions (1)

  • Recipient: Anna Home Care LtdDate: Friday 30 May 2025

Meet the Team (3)

Anna Job Title: Owner Joined: 2019
Anna

Anna is a passionate and dedicated professional with extensive experience in the care industry. With a strong foundation built through years of hands-on work in both care homes and home care settings, she has gained a deep understanding of what it takes to provide exceptional care to those in need.

Before founding Anna Home Care, Anna worked as a carer in various care homes and directly with individuals in their own homes. Her time in the field allowed her to witness firsthand the challenges and rewards of caregiving, and it was this experience that inspired her to establish a service that truly prioritizes the well-being of clients. Anna’s background has made her an expert in delivering compassionate and personalised care, always going above and beyond for the people she serves.

As the owner of Anna Home Care, she is known for her energetic and hands-on approach. Despite managing the business, Anna still spends time in the field, directly supporting her clients. This allows her to maintain a close connection with the people she serves and ensures that her high standards of care are upheld across the company.

Anna’s commitment to excellence is evident in everything she does. She sets high standards for herself, her team, and the services they offer. Her enthusiasm and tireless work ethic are a driving force behind the success of Anna Home Care, where the focus is on delivering individualised care with dignity, respect, and compassion.

Vanessa Job Title: Registered Manager Joined: 2019
Vanessa

Vanessa is the highly experienced and dedicated Registered Manager at Anna Home Care, having been with the company since its inception. With a strong passion for providing exceptional care, Vanessa brings a wealth of knowledge and expertise in social care, having worked in a variety of environments throughout her career. Her qualifications and hands-on experience span across different sectors of the care industry, making her a well-rounded leader who understands the complexities of client needs. Vanessa is deeply committed to ensuring the highest standards of care, overseeing operations with a focus on compassion, professionalism, and the well-being of every individual she serves. Her leadership, combined with her genuine empathy, makes her an invaluable asset to Anna Home Care and the families we support.

Simon Job Title: Admin Manager Joined: 2019
Simon

Simon is the backbone of operations at Anna Home Care, ensuring that everything runs smoothly behind the scenes. He is responsible for overseeing all the technical aspects of the company, from managing IT systems to coordinating the intricate scheduling and financial elements that keep the business running efficiently. Simon plays a pivotal role in bringing together all the moving parts of the organisation, allowing the team to focus on providing exceptional care to their clients.

With a keen eye for detail and a talent for problem-solving, Simon ensures that the company’s infrastructure supports the highest standards of service. Whether it’s troubleshooting technical issues, optimising workflows, or streamlining the staff schedule, he is always looking for ways to improve processes and maximise efficiency. His expertise in IT ensures that Anna Home Care stays up to date with the latest tools and technologies, helping the company stay ahead in an ever-evolving industry.

Simon’s role extends beyond just technical management – he’s also deeply involved in maintaining harmony within the team. His approach to staff scheduling and organising the day-to-day operations reflects his commitment to ensuring that everyone is supported and that the team is working cohesively. He is always attentive to the needs of both the staff and the clients, making sure everyone is satisfied and well-looked after.

Frequently Asked Questions about Anna Home Care Ltd

How many Carers does Anna Home Care Ltd employ?

Anna Home Care Ltd employs 10 carers.

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