Care Affair Solihull Ltd

BVIC, Central Boulevard, Shirley, Solihull B90 8AJ
Review Us
10 15 Reviews
  • Care Affair Solihull Ltd, Solihull
Care Affair Solihull is a CQC-registered home care agency offering care and support services to people living in the local area.

The team at Care Affair are experienced and highly trained care professionals providing a variety of services designed to suit the needs of each person they work with. Whether you are looking for companionship, personal care, reablement after a stay in hospital or 24 hour live in care, they are able to offer as much or as little support as needed to enable you to live independently and safely in your home.
Show Care Affair Solihull Ltd on the Map

Care Provided by Care Affair Solihull Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £18.91 – £27.16

Price list available upon request.

These prices are only a guideline, please contact Care Affair Solihull Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Care Affair Solihull Ltd

Person in Charge

  • Julie Rowlands (Registered Provider)

Care Affair Solihull Ltd Reviews (15)

10

Care Affair Solihull Ltd has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years.
Over all time Care Affair Solihull Ltd has 15 reviews.

Overall Experience
  • 15
  • 0
  • 0
  • 0
  • 0
Date Published
  • 15
  • 3
  • 4
  • 11
  • 4
Reviewer Connection to Care Affair Solihull Ltd
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
Total of 15, showing 1-15
Review from Kate S (Daughter of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the care staff at Care Affair were wonderful and cared for my Mum so well. It wasn't just a job to them, every single one of them genuinely cared for Mum through her last months. I have recently recommended them to my father in law and he is very happy.
All the office staff are so understanding
and professional. They really get the perfect carer in place. They all became a part of our family and made my lovely Mums last days comfortable and respectful.
I can't thank them enough.
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
Thank you so much for taking the time to submit a review, which I will share with the team.
It was an absolute honour and a privilege to have cared for your Mum. It was lovely to meet you and your…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D R (Partner of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers cared, they were kind and gentle and handled my partner with the utmost care as he was in a lot of pain, and they attended to all his needs.
They were always on time and were also concerned about me.
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
I want to thank you for taking the time to submit a review especially at this very sad time. I value your feedback and will share with the team as they were very fond of you and DT. My very best…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Granddaughter of Client) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care affair have looked after my grandad now since July whilst he has been receiving end of life care and the care he has received has been nothing short of outstanding. The support we have received from the main office and by the care workers coming in has been appreciated beyond words for not only
grandad, but for us as a family too. I would highly recommend this care company to anyone and have nothing but good words to say about every individual we have met so far within this company. They have taken the time to find out how my grandad likes things as he can be particular and always show him kindness and compassion. They are always friendly to all of us as a family and we are truly grateful for all their support
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
Thank you from the bottom of our hearts for your beautiful words. It has been an absolute privilege to care for your grandad and to support your family during such a special and difficult time. We…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carole H (Wife of Client) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Affair team are an amazing support for him. They are extremely caring, thoughtful and always go the extra mile. They lift his spirits each day with their send of humour and kindness. They will always alert us if they have any concerns. Their visits make such a difference, not only to him, but
in helping us care for him and this makes the team very special.
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
Dear CaroleThank you for taking the time to complete a review.That's such a wonderful testament to the Care Affair team's dedication and compassion! It's heartwarming to hear how their kindness,…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christine D (Partner of Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Staff from Care Affair were outstanding with the treatment they provided for my partner. Care staff did not just carry out hands-on care but also emotional support for both my partner and myself during such a difficult time and feel they definitely helped in the last few weeks of his life. I thank
you!
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
Dear Christine, thank you for taking the time to send in a lovely review, we are blessed to have some lovely carers who truly care and go above and beyond. Hope you are doing okay, sending best wishes…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen B (Daughter-in-law of Client) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom-in-law asked to return home for end-of-life care. With the incredible service and support of Care Affair, we were able to make this last wish for her. The staff were excellent, and compassionate, and maintained Mom's dignity to the end. They were kind and entered the home positively and always
smiling. They supported mom's husband too who is 91 years old and us all as a family. Mom loved the ladies who cared for her and said they brightened her day.
Exceptionally professional, caring, and considerate in our home, thank you for all you did Care Affair, we highly recommend your service.
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
Thank you for taking the time to complete a review of our service. I am so proud of my care team, they are like angels and they do make a difference. I am so glad that they treated your mother in law…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen W (Daughter of Client) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Affair was the third agency I used after a disappointing experience with previous service providers. At the first meeting the team they were thorough and helpful in identifying our needs for Mom. The majority of staff were kind, thoughtful and efficient. There was the odd staff member who did not
appear to embrace the ethos of the company but quickly nipped in the bud. Many of the staff went over and above their requirements showing consideration and kindness not only to Mom but also to Dad, with the extra of a little chat and taking an interest in their likes, always treating them both with respect and kindness.
Towards the end of Mom's life care became quite intense and all of the carers took it in their stride always trying to make Mom as comfortable as possible. Sharing suggestions of what else could increase support for her comfort.
I would highly recommend Care Affair and am grateful for their support, care, and attention throughout our time together.
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
Thank you so much for taking the time to complete a review of my service. I try to encourage all our carers to show compassion and kindness, that is our company ethos. I know how fond my care team was…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G T (Daughter of Client) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care Affair are what the name says. I have had many customers in my occupation who has carers who did not live up to their expectations and basic needs. Care Affair were always on time and took into account all our needs, respecting our home and were very caring of my Mother. They also deal with my
Mothers's issues including her attitude and demands in the most polite and understanding way. They listened and followed my requests which made a hard situation tenable - I would call them friends. I would recommend them to anyone especially for me if I had or will be in my mom's situation.
Reply from Julie Rowlandes, Director at Care Affair Solihull Ltd
Thank you so much for taking the time to send in a review. It was an absolute honour to have had the privilege of looking after your Mum in the end stages of her life. Thank you for welcoming all the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carmela D (Daughter of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Care Affair to look after your loved one. Unfortunately, we had a bad experience with a previous care provider so we had Care Affair to take over. We were bowled over by their professionalism, the caring nature of their staff, and compassion. My Mom was treated with respect and dignity
and I thank you from the bottom of my heart. It was what she deserved. Thank you so much Care Affair.
Reply from Julie Rowlands, Director at Care Affair Solihull Ltd
I would like to thank you for taking the time to complete a review of Care Affair. It is so lovely to hear such fantastic feedback about the care team, it was a privilege to have cared for your Mum.…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret P (Wife of Client) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my husband received during his final two weeks was second to none. The girls looked after my husband as if he was a family member. They treated him with respect, kindness and compassion, as he deserved. I could not have wished for any better care for my husband from all staff concerned.
I will forever be grateful to them.
Reply from Julie Rowlandes, Director at Care Affair Solihull Ltd
Dear Margaret. Thank you for taking the time to complete a review card, that was so kind of you. I will share your lovely comments with the care team. I hope you are looking after yourself and we are…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stephen P (Son of Client) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care Affair supply carers to my elderly mother, visiting two times for two hour visits each week. Visiting carers are supplying exactly what we require; preparation of cold meals and drinks, physical exercise, walks, dancing, jigsaws and cards. Written notes are left in a folder describing food and
drink taken, general health and disposition. Payment is openly explained/detailed in monthly bill. Myself, family and most importantly my mother are pleased with Care Affair, especially the carers.
Reply from Julie Rowlandes, Director at Care Affair Solihull Ltd
Thank you so much for taking the time to do a review. We are so pleased that your mum and family are happy with the service we provide. I know the care team look forward to seeing your mum at her…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Steven M (Son of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was starting to need a little bit of help, he was starting to forget tasks he was previously capable in doing himself. Our family were doing all we could in supporting him, the simple thing was we were moving from voluntary help into Professional support. I must thank the manager in particular
in helping to assess Dad's needs but more importantly for me, took the time to find out the character and his likes and dislikes.
With the service provision in place, l was concerned that my Father wouldn't accept the new arrangements. I should not have been concerned as l found my dad welcoming the lovely lady care team helper with a dance in the hallway!
The professional way in which my father was cared for was exemplary, nothing was too much trouble and any tweaking of what was wanted was done seamlessly. My father was always looking forward to his next visit. I strongly recommend Care Affair as they were also recommended to our family by good friends. Many thanks.
Reply from Julie Rowlandes, Director at Care Affair Solihull Ltd
Dear Steven,
Thank you for taking the time to write such a lovely review.
It was an honour and a privilege to have had the opportunity to support your dad and it was lovely to have met you too.…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Philippa C (Daughter of Client) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers by name and carers by nature.
Every single person that visited was full of compassion and kindness. They created a warm bond with Mum, which extended to the whole family.
We will be forever grateful for the enormous contribution made to ensure Mum's last days were peaceful and dignified.
Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S R (Wife of Client) published on 20 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend the wonderful staff at Care Affair highly enough. They cared for my husband with professionalism and respected his dignity. He was treated with courtesy and respect at all times and he was listened to. The quality of care and the concern expressed by the Care Affair staff was amazing.
As a family, we feel truly privileged to have been lucky enough to meet with these wonderful caring people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Esme T (Granddaughter of Client) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The concern you have as a family member when you're told your family member needs to have carers is huge. I was extremely nervous about carers coming into my grandad's house 4 times a day. However, from the moment I spoke to the manager, I had a feeling that we had struck lucky with a wonderful care
team. The carers that came in were outstanding, they clearly loved my grandad, understood him, kept him comfortable, and above all helped preserve his dignity throughout. As a regular visitor to my grandad, I met the care staff on numerous occasions, and they were just so lovely. They always went above and beyond to help us and him. There are not enough words for us to explain how fantastic this company has been with our family; we can never thank them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Care Affair Solihull Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Care Affair Solihull Ltd is calculated as follows: ( (64 Excellents x 5) ) ÷ 64 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Affair Solihull Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Care Affair Solihull Ltd

What Type of Services does Care Affair Solihull Ltd offer?

Care Affair Solihull Ltd offers Home Care.

How many Carers does Care Affair Solihull Ltd employ?

Care Affair Solihull Ltd employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Affair Solihull Ltd to verify any information. View our terms and conditions. Care Affair Solihull Ltd has an Enhanced Service - more info.