Helping Hands' Shrewsbury & Telford branch is on hand whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition. The team provides individually tailored support that is completely unique to each person in their care and their requirements.
It may be that you are returning home following a spell in hospital and would like...
Care Provided by Helping Hands Home Care (Shrewsbury)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £35.20
- Weekly Live-in Care Fees: from £1,825
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (Shrewsbury) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Claire Ratcliffe (Branch Care Manager)
Helping Hands Home Care (Shrewsbury) Reviews (4)
Helping Hands Home Care (Shrewsbury) has a Review Score of 9.1 (9.114) out of 10, based on 4 reviews in the last 2 years.
Over all time Helping Hands Home Care (Shrewsbury) has 4 reviews.
My mums needs fortunately haven't changed so the care hasn't been needed to be adjusted
It gives me and my family some reassurance that my mum can continue to live independently
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that we have been supporting your mum for the past two years with a consistent level of care and that her needs have remained stable throughout this time. It is reassuring to know that this...
My mum has received care from Helping Hands for a number of years. She is treated with dignity and respect by carers and her wishes and feelings are taken into account. Communication is good with family. Over the past year we have seen regular carers on the rota each week, so trusting relationships are good. I know that both she and I value those carers very much.
Good afternoon Jayne, Thank you for taking the time to leave us a review, we really do appreciate it. We're delighted to hear that your mum Mum is being treated with dignity and respect by our carers, and that her wishes are always considered. Building trusting relationships and maintaining good...
Excellent. Very happy with all aspects of service. Staff are super helpful and always go the extra mile. We have been clients over a number of years. They are extremely quick at sorting out any problems/ issues.
They are very thorough and when Mum had a chest infection in February 2025 they rang me to say that they thought that she was under the weather - I feel reassured that someone else is keeping an eye on mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Helping Hands Home Care (Shrewsbury).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Helping Hands Home Care (Shrewsbury).
Meet the Team (1)
I have worked in healthcare for the past 17 years. As a family, it can be a very daunting experience trying to find the right support for your family member.
My wish is to make the experience of venturing into having support an easy process, where I can take the anxiety and worry away from you and your loved ones.
In my spare time, you can normally find me on the tennis court!
Frequently Asked Questions about Helping Hands Home Care (Shrewsbury)
How many Carers does Helping Hands Home Care (Shrewsbury) employ?
Helping Hands Home Care (Shrewsbury) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Shrewsbury) to verify any information. View our terms and conditions. Helping Hands Home Care (Shrewsbury) has an Enhanced Service - more info.