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New Hope Community Healthcare

Business & Technology Centre, Bessemer Drive, Stevenage, Hertfordshire SG1 2DX
New Hope Community Healthcare Logo
New Hope Community Healthcare logo
New Hope Community Healthcare, Stevenage
New Hope Community Healthcare, Stevenage
New Hope Community Healthcare, Stevenage

New Hope Community Healthcare Ltd is a dedicated homecare provider offering high-quality, person-centred services across Hertfordshire and surrounding areas. Their mission is to empower individuals - young adults, older adults, and those with mental health or physical challenges - to live independently and with dignity in their own homes.

The company provides a wide range of services including personal care, domiciliary care, supported living, and live-in care. Additional support such as...  

Care Provided by New Hope Community Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £18 - £28
  • Weekly Live-in Care Fees: £1,300 - £1,800
  • 30 Minute Visiting Care Fees: £13 - £15

Please contact New Hope Community Healthcare for further information. All Fees are subject to assessment of individual personal circumstances and needs.

The price(s) shown are provided by the agency. Contact New Hope Community Healthcare for full pricing details and T&Cs.

Contact New Hope Community Healthcare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • New Hope Community Healthcare Ltd
  • Private Owned

Person in charge

  • Eliesha Hope (Manager)

New Hope Community Healthcare Reviews (3)

8.9

New Hope Community Healthcare has a Review Score of 8.9 (8.938) out of 10, based on 3 reviews in the last 2 years. Over all time New Hope Community Healthcare has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from D S (Husband of Client) published on 12 May 2026 Submitted via Website
Overall Experience
New Hope Community Healthcare has been outstanding. For 3 months their staff have been providing domiciliary care for my wife with dementia at home. Despite her mood swings, agitation, hallucinations, and occasional verbal outbursts, the carers always stay calm, patient, and understanding.
They engage her in activities she enjoys - jigsaws, colouring, singing, dancing, going out for short walk (weather permitting) which have truly gained her trust. Their skill and flexibility make all the difference.
This Provider has an effective communication strategy and the manager promptly responds to any of our enquiries.
I was hesitant at first, but now I can strongly recommend this Provider/ service to anyone needing dementia care at home.

An excellent, respectful and professional trusted service.

Reply from Eliesha Hope, Registered Manager at New Hope Community Healthcare

Thank you very much Mr Soophul for your kind words. We are glad we are making a positive difference to you and your Wife's experience of person centrered care. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lucy A (Friend of Client) published on 6 October 2025 Submitted via Website
Overall Experience
Good communication with carers organising times to connect with the client. Efficient service.

Client always has someone to help her answer the calls I make to her and make sure she is comfortable. They are always quick to call back if the client has unanswered questions.

Staff
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Treated with Dignity
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No Rating
Review from I F (Friend of Client) published on 3 October 2025 Submitted via Website
Overall Experience

They always put the client first! Methinks they anyone being looked after by these good people are most fortunate. Sometimes it can be extremely difficult looking after clients when their support is unseen or ignored but they manage to do the best they can.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 April 2022
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for New Hope Community Healthcare.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for New Hope Community Healthcare.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about New Hope Community Healthcare

How many Carers does New Hope Community Healthcare employ?

New Hope Community Healthcare employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact New Hope Community Healthcare to verify any information. View our terms and conditions. New Hope Community Healthcare has an Enhanced Service - more info.