Hazelcare Ltd
317 Two Mile Hill Road, Bristol BS15 1AP

Care Provided by Hazelcare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Household Services
- Shopping Service / Errands
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Good to Know
Owner
- Hazelcare Ltd
- Private Owned
Person in charge
- Dawn Nourse (Manager)
Hazelcare Ltd Reviews (13)
Over all time Hazelcare Ltd has 13 reviews.
Can't describe how great the ladies were. First time using an overnight carer but the minute I opened the front door to our first carer I had no concerns. Each and every one that came were fantastic, listened to Mum's needs and were just awesome. I can't recommend this company enough, put at ease from the first instant.
I am really impressed with them been with another company but since being with Hazelcare we have been so happy!
I was also provided with a caregiver who was with me for the entirety of my use of Hazelcare which is such a refreshing change in a care provider as it is usually someone different every day.
I just want to say thank you very much and hopefully see you again.
Thank you so much for your kind review, it was an absolute pleasure to be able to support you
Hazelcare looked after my mother for the last 12 months in my home. All the carers were excellently in the way they delivered the appropriate care and it was obvious dignity was very important in the care delivered. They were observant regarding any issues they noticed, advising me and, if necessary, would report to district nurses. All the carers made sure they would spend some quality time talking to my mother after care had been administered which is very important. I would recommend Hazelcare to anyone.
Nothing is too much trouble for any of them! Always here to help no matter what. All the staff are amazing! They are all so polite and usually on time. They help me with shopping, personal care and everything in between!
Had a few issues, but they were immediately addressed by the supervisor and retraining was carried out.
Honest and reliable staff who are cheerful and patient.
Well what can I say, this company came in for my children’s father at short notice and in the current situation, have gone above and beyond. They are polite, generally caring and keep me informed where necessary. Thank you to you all, I know only too well how much work goes into being a carer, and you guys are fantastic.
My dad had a stroke and after four months in hospital, he was very scared of going home on his own. He had lost the use of his right side but we really didn't need to worry. The management and staff from Hazelcare have gone above and beyond. I could not praise this family highly enough. They are simply amazing. Thank you.
I wasn't looking forward to coming home after having a stroke and being in hospital for four months. I live alone, so I was quite scared. I had no need to be, Hazelcare Ltd is fantastic, they really look after me.
We are very happy with the service received. We receive care from the same individual 5 days a week and he arrives at the expected time. The carer goes above and beyond in what he does for my brother and mother. He is kind and understanding. We would highly recommend this service.
Thank you very much for your response, we really appreciate your feedback which is positive. You and your family have been good and supportive to me. Thanks a lot.
I have found my carer to be extremely pleasant and caring and always willing to help me with anything I ask him to. He is a very good representative for your company.
They have been so accommodating and provide excellent service.
They are always on hand whatever time of day to answer any questions that we may have and reply straight away, not leaving it for days to get back to you.
My family are over the moon with their fantastic service and we would all highly recommend them.
We cannot thank Hazelcare enough for the support and personal care they have given to my Dad. From our first meeting, we were very moved by their genuine concern, understanding and professionalism to help us fulfil the personal care needs for my Dad with respect and dignity. We cannot thank you enough, especially the manager who has been outstanding. Your continuing support and care has literally transformed the quality of life not only for Dad but also for my Mum and our family. Thank you from us all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 July 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hazelcare Ltd.
Meet the Team (0)
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Frequently Asked Questions about Hazelcare Ltd
How many Carers does Hazelcare Ltd employ?
Hazelcare Ltd employs 60 carers.
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