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Partners4Care

Suite 40, Durham Tees Valley Business Ctre, Orde Wingate Way, Stockton-on-Tees, Cleveland & Teesside TS19 0GA
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Partners4Care, Stockton-on-Tees
Partners4Care, Stockton-on-Tees
Partners4Care, Stockton-on-Tees

Partners4Care is a Stockton-on-Tees based complex care provider, established in 2016. The organisation specialises in delivering personalised care through its community complex remit and supported living services with one common goal, to provide the highest quality care possible.

Partners4Care operates in line with a clear set of values:

Inclusion – Supporting individuals to be actively involved in their own care and fully included within their communities.

Partnership – Working collaboratively to achieve...  

Care Provided by Partners4Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £46.98

The above price is the hourly rate for our private Complex Care Service.

Contact Partners4Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Partners4Care
  • Private Owned

Person in charge

  • Emma Murray (Registered Manager)

Partners4Care Reviews (3)

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8.7

Partners4Care has a Review Score of 8.7 (8.706) out of 10, based on 3 reviews in the last 2 years. Over all time Partners4Care has 3 reviews.

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Review from S B (Client / Service User) published on 8 July 2026 Submitted via Website
Overall Experience
Very friendly and helpful communication have to work on (carer's) also they are very attentive and go to great lengths to help you.

But I am really impressed with the quick comeback from Brittany on the phone if I have ever needed an issue resolved Brittany, josh and Fiona are very quick to respond and resolve.

Reply from Joshua Hayes, Digital Coordinator at Partners4Care

Thank you for your lovely review! We are pleased to hear that you have had a positive experience with our service. We'll make sure to pass on your lovely words to our team. We really appreciate your support!

Warm regards

Partners4Care

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C M (Father of Client) published on 31 March 2026 Submitted via Postal Card
Overall Experience

Consistent high standards- efficient care esp dealing with NHS. Excellent management of holiday breaks, Christmas etc. Friendly atmosphere.

Reply from Joshua Hayes, Digital Coordinator at Partners4Care

We're delighted to hear of the positive experience you've had with our services. It's great to know our planning and execution around holiday periods has made a positive difference. Creating a friendly and welcoming atmosphere is very important to us, so your comments mean a lot. We truly appreciate your feedback and continued support!

Warm regards

Partners4Care

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Giles H (Son of Client) published on 9 February 2026 Submitted via Website
Overall Experience
My experience of interactions with all of Partners 4 Care, P4C, staff I have been in contact with, including all Carer staff, Care Coordinator Brittany, 7 day, 24 hour telephone support Josh, and manager Fiona, has been extremely positive, very solution focussed, extremely responsive, quickly responding to all areas of forever changing situations. All of my contact with and from P4C is, and has been very caring and of great support.

I feel very safe to have my parents cared for and supported by Partners 4 Care.

Reply from Joshua Hayes, Digital Coordinator at Partners4Care

Thank you for sharing such lovely feedback. We sincerely appreciate your kind words and the time you've taken to reflect on your experience with us so far.

It's wonderful to hear that our team, including our carers and office team, have been able to provide responsive, solution-focused, and...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (4)

News
  • 25 Jun 2026

    As Learning Disability Week comes to a close, we wanted to mark the occasion in a meaningful way. To celebrate this year’s theme, “Do You See Me?”, members of our...

  • 08 Jun 2026

    A Fantastic First Annual Sports Day for Our Supported Living Residents Yesterday marked a truly special occasion as we proudly hosted our very first Annual Sports Day for residents across...

  • 11 Mar 2026

    Yesterday, the residents and staff from our Stockton and Hartlepool supported living houses enjoyed an exciting and energetic day out at Ninja Warrior UK. The trip was organised to give...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Partners4Care.

Accreditations

There are no accreditations posted yet for Partners4Care.

Meet the Team (2)

Emma-Louise Murray
Emma-Louise MurrayJob Title:Managing DirectorJoined: 2016

Emma’s vision was to create a new way of delivering care that fostered relationships between care staff and customers, helping to meet the customers' specific needs. With a passion for dementia care, Emma worked as a coach for the Priory Group, implementing the national government strategy Living Well with Dementia into their North Yorkshire care homes and training staff in delivering excellence in dementia care.

She is proud of the way Partners4Care has developed and is keen to further enhance its reputation, providing the leadership that drives the effectiveness within this service.

Lesley Hampton
Lesley HamptonJob Title:Director of OperationsJoined: 2016

Lesley has a background in overseeing services for adults with mental health conditions and specialises in the management and administration of medication. Previously a medication compliance manager in domiciliary care, Lesley oversaw and piloted new rapid improvement initiatives for the local authority and drove change in medication management throughout the local area. As a trainer in medication management, Lesley teaches care workers safe practices for handling medication for vulnerable adults and children.

Lesley co-founded Partners4Care, intending to support people with care needs to live independent, fulfilling lives with new possibilities.

Frequently Asked Questions about Partners4Care

How many Carers does Partners4Care employ?

Partners4Care employs 30 carers.

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