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Partners4Care

Suite 40, Durham Tees Valley Business Ctre, Orde Wingate Way, Stockton-on-Tees, Cleveland & Teesside TS19 0GA
Partners4Care Logo
Partners4Care logo
Partners4Care, Stockton-on-Tees
Partners4Care, Stockton-on-Tees
Partners4Care, Stockton-on-Tees

Partners4Care is a Stockton-on-Tees–based complex care provider, established in 2016. The organisation specialises in delivering highly personalised care through its complex care and supported living services, ensuring that support is tailored to meet each individual’s specific needs.

Partners4Care operates in line with a clear set of core values:

Inclusion – Supporting individuals to be actively involved in their own care and fully included within their communities.

Partnership – Working collaboratively to achieve meaningful...  

Care Provided by Partners4Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £46.98

The above price is the hourly rate for our private Complex Care Service.

The price(s) shown are provided by the agency. Contact Partners4Care for full pricing details and T&Cs.

Contact Partners4Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Partners4Care
  • Private Owned

Person in charge

  • Emma Murray (Registered Manager)

Partners4Care Reviews (2)

8.5

Partners4Care has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years. Over all time Partners4Care has 2 reviews.

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Showing 2 reviews matching selected criteria
Review from C M (Father of Client) published on 31 March 2026 Submitted via Postal Card
Overall Experience

Consistent high standards- efficient care esp dealing with NHS. Excellent management of holiday breaks, Christmas etc. Friendly atmosphere.

Reply from Joshua Hayes, Business Admin at Partners4Care

We're delighted to hear of the positive experience you've had with our services. It's great to know our planning and execution around holiday periods has made a positive difference. Creating a friendly and welcoming atmosphere is very important to us, so your comments mean a lot. We truly appreciate your feedback and continued support!

Kindest regards

Partners4Care

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Giles H (Son of Client) published on 9 February 2026 Submitted via Website
Overall Experience
My experience of interactions with all of Partners 4 Care, P4C, staff I have been in contact with, including all Carer staff, Care Coordinator Brittany, 7 day, 24 hour telephone support Josh, and manager Fiona, has been extremely positive, very solution focussed, extremely responsive, quickly responding to all areas of forever changing situations. All of my contact with and from P4C is, and has been very caring and of great support.

I feel very safe to have my parents cared for and supported by Partners 4 Care.

Reply from Joshua Hayes, Business Admin at Partners4Care

Thank you for sharing such lovely feedback. We sincerely appreciate your kind words and the time you've taken to reflect on your experience with us so far.

It's wonderful to hear that our team, including our carers and office team, have been able to provide responsive, solution-focused, and...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Wednesday 11 Mar 2026Yesterday, the residents and staff from our Stockton and Hartlepool supported living houses enjoyed an exciting and energetic day out at Ninja Warrior UK. The trip was organised to give...
  • Posted: Tuesday 24 Feb 2026!! WE DID IT! !! At the end of 2025, our services underwent an important inspection by CQC with the results being made public today and we are pleased to...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Partners4Care.

Meet the Team (2)

Emma-Louise Murray Job Title: Managing Director Joined: 2016
Emma-Louise Murray

Emma’s vision was to create a new way of delivering care that fostered relationships between care staff and customers, helping to meet the customers' specific needs. With a passion for dementia care, Emma worked as a coach for the Priory Group, implementing the national government strategy Living Well with Dementia into their North Yorkshire care homes and training staff in delivering excellence in dementia care.

She is proud of the way Partners4Care has developed and is keen to further enhance its reputation, providing the leadership that drives the effectiveness within this service.

Lesley Hampton Job Title: Director of Operations Joined: 2016
Lesley Hampton

Lesley has a background in overseeing services for adults with mental health conditions and specialises in the management and administration of medication. Previously a medication compliance manager in domiciliary care, Lesley oversaw and piloted new rapid improvement initiatives for the local authority and drove change in medication management throughout the local area. As a trainer in medication management, Lesley teaches care workers safe practices for handling medication for vulnerable adults and children.

Lesley co-founded Partners4Care, intending to support people with care needs to live independent, fulfilling lives with new possibilities.

Frequently Asked Questions about Partners4Care

How many Carers does Partners4Care employ?

Partners4Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Partners4Care to verify any information. View our terms and conditions. Partners4Care has an Enhanced Service - more info.