What Type of Services does Nested Support offer?

Nested Support offers Home Care.

How many Carers does Nested Support employ?

Nested Support employs 10 carers.

Nested Support, 1A, Concert Place, Buxton, Derbyshire SK17 6EE

Review from Jane B (Wife of Client) published on 12 December 2025 Submitted via Website • Report

Overall Experience

The care provided by Nested is outstanding. The staff are thoroughly professional, extremely kind and always show good humour. Nothing is too much trouble. We are particularly impressed by the way in which new carers are introduced in order to make the process as smooth as possible. The service is so

helpful to me and, even more important, my husband really enjoys their visits. Thank you!

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Review from Megan K (Daughter of Client) published on 8 December 2025 Submitted via Website • Report

Overall Experience

I live 200 miles away from mum so we enlisted the help of Nested Support to be our eyes and ears following mum's stroke in Jan 2023. Over the months, mum slipped slowly into the grasp of dementia and the required visits gradually increased in length and regularity; mum's evolving needs were always willingly

and flexibly accommodated by Michelle and the team. What started out as providing company for mum in the main became a full on support and care package where they proactively identified and dealt with changes in medication, hospital visits, GP appointments, increasing requirements to her personal hygiene routine, self care, meal preparation, and housework. They worked effectively with me to organise her shopping and took her on small local outings until we had to recently relocate mum to a care home. They are a genuinely dedicated, caring, respectful, considerate, professional and efficient team who always went above and beyond to ensure that mum was safe and comfortable. Thank you!

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Review from K J (Guardian of Client) published on 2 December 2025 Submitted via Website • Report

Overall Experience

As Attorneys for a relative with dementia we found the service from Nested excellent, far better than other care providers we had used previously. The care workers were kind and considerate and identified problems and resolved them eg contacting GP if necessary and picking up prescriptions to be administered

the same day in several cases.
We would definitely use Nested again, probably the first company we would contact.

Reply from Michelle Delaney, Registered Manager at Nested SupportThank you so much for taking the time to share your experience. We're truly delighted to hear that our team provided the level of care, attentiveness, and support your relative needed. Ensuring that our clients feel safe, respected, and well looked after is at the heart of everything we do, so it means a great deal to know Nested Support made such a positive difference.

We really appreciate your trust in us, and we're honoured to be your first choice for future care needs.

Warm regards,
The Nested Support Team

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Review from Kate H (Daughter of Client) published on 28 November 2025 Submitted via Website • Report

Overall Experience

The knowledge and experience provided by Nested Support is unbeatable. I have had a few occasions where I have not been able to get back home for mum and either the carers or Michelle, the manager have assisted until I got there. They go above and beyond in their support. Mum has found the carers fun,

motivating and just her 'cup of tea' we have been so lucky to find you and I hope others use the services you provide, as in my opinion there is no finer team available. It gives me the peace of mind that mum has been looked after well, cared for in her own home and has built up bonds which will never leave. That's something money can't buy. 100% would recommend nested support.

Reply from Michelle Delaney, Registered Manager at Nested SupportThank you so much for sharing such a lovely review. It truly means a great deal to our entire team. We are honoured to know that the support we provided brought comfort, motivation, and companionship, and that mum was able to build such genuine bonds with the carers in her own home.

We're grateful that we could be there when you needed us, and that our care offered you peace of mind during important moments. Knowing that you felt supported and mum enjoyed the time spent with our team is the highest compliment we could receive.

Thank you for recommending Nested Support so wholeheartedly. It has been a privilege to support mum, and we are always here for you.

With warmest regards,
The Nested Support Team

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Review from S J (Nephew of Client) published on 26 November 2025 Submitted via Website • Report

Overall Experience

Have POA for aunt.

We had a number of providers of care for my aunt before we came across Nested. Their service surpassed what we had experienced before in every aspect be it compassion, efficiency, keeping us informed how our aunt was doing at every visit, standard of care, coordinating shopping,

medicines, contacting medical services as and when required etc.

One one occasion our aunt had been slightly confused when they attended in the morning. By that evening they had contacted GP surgery, submitted sample, confirmed UTI, collected and started her on antibiotics!

Though slightly more expensive than some of the other carers we had had this was more than justified by their excellent staff and 1st class service.

I cannot rate them too highly

Reply from Michelle Delaney, Registered Manager at Nested SupportThank you so much for taking the time to share this wonderful feedback. It truly means a great deal to our whole team.

We're delighted to hear that your experience with Nested Support has surpassed your expectations, and that our carers were able to support your aunt with compassion, efficiency, and consistent communication. Ensuring families feel informed and reassured is incredibly important to us, so it's lovely to know this made a difference.

We're especially pleased that our team could respond quickly when your aunt became unwell and coordinate with her GP to get her the treatment she needed the same day. Moments like these are exactly why we're committed to providing attentive, person-centred care.

Thank you again for placing your trust in Nested Support. It had been a privilege to support your aunt.

Warmest regards,
The Nested Support Team

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Review from Julie H (Daughter of Client) published on 26 November 2025 Submitted via Website • Report

Overall Experience

My Dad has always received excellent care from Nested Support over the last few years.
All members of the team are caring, professional, friendly, respectful, sensible, consistent and hard working.
Occasionally I'm present during visits and I never fail to be amazed at how much they can get done in

the time allotted.
They are very good at noticing and reporting things that aren't quite right with his health as well as noticing things in the house that need doing without being asked.
Recently we have had experience of a different care provider for another family member and I have to say Nested Support are far superior in all aspects of care within the home setting.
I personally have a nursing background and at no point have I found myself criticising the way any of the Nested Support staff work.

Reply from Michelle Delaney, Registered Manager at Nested SupportThank you so much for leaving such a thoughtful review. It's been a real pleasure getting to know your dad and your family over the last few years, and we truly value the open and supportive communication we've always shared with you.

Your kind words about our team's care and professionalism mean a great deal to us. Everyone here cares deeply about your dad's well-being, and we're glad that comes across during each visit. Knowing that, with your nursing background, you feel confident and reassured by the way we work is especially meaningful.

We're grateful for the trust you've placed in us, and we'll always do our best to support Dad.

Warmest Regards

The Nested Support Team

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Review from Carol H (Daughter of Client) published on 25 November 2025 Submitted via Website • Report

Overall Experience

Mum has been using Nested Support for several years now. They have consistently provided an excellent level of service for my Mum who has dementia. They have treated her with dignity and ensured her safety and wellbeing constantly.

Nested Support and I are in regular contact as to how Mum is

doing and the online reporting system which I can access, has been invaluable, as I live a distance away. Anything that I have asked of them, with medical appointments, opticians, they have accommodated. Mum had a fall earlier this year resulting in a broken hip and they have been so good in adapting to new care requirements.

They are proactive and advise me if anything comes in the post or if there is anything I need to know about rather than me having to pick up on things.

They also do her shopping for her, washing and some basic housekeeping. I would thoroughly recommend Nested Support to anyone. I have complete peace of mind knowing that they are looking after Mum in her own home.

Reply from Michelle Delaney, Registered Manager at Nested SupportResponse from Nested Support
Thank you for sharing such a lovely review. We're grateful for the long-standing relationship we've built with you and your mum, and it means a great deal to us that you feel confident in the care she receives.
Our team is always focused on ensuring your mum feels safe, respected, and comfortable at home, and we're pleased to hear that our communication and updates have been helpful to you. We know how important it is to stay connected when you live further away, and we're glad our online system and regular contact have made that easier.
Supporting your mum through changes in her health and daily needs has been very important to us, and we're always happy to help with appointments, household tasks, and anything else that makes life a little smoother for her.
Thank you again for your trust and recommendation. We truly value working with you and look forward to continuing to support your mum.

Warm regards,

The Nested Support Team

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Review from Alison W (Friend of Client) published on 25 November 2025 Submitted via Website • Report

Overall Experience

The friend for whom I care has been receiving support from Nested Support for the past 3 years. The care he receives is of the highest standard. He sees a limited number of carers who all know him very well and all look after him with genuine care and affection. The administration of the company is

efficient and well organised and responsive to requests for variations in visits. It is very reassuring that whenever I come home from being out for a break, my friend is happy in the company of his Nested carers.

Reply from Michelle Delaney, Registered Manager at Nested SupportThank you for taking the time to share your experience. We truly value the partnership weve built with you over the past few years, and its wonderful to hear that the support your friend receives has had such a positive impact.
Our team understands how important consistency and familiarity are, so were pleased to know that the carers working with him have built a strong, trusting relationship. Knowing he feels comfortable and content in their company means a great deal to us.
We also appreciate your comments about our office team. We aim to make communication easy and to respond quickly when plans need adjusting, so its lovely to hear this has been helpful for you.
Thank you again for your thoughtful review and for placing your trust in us. Well continue to do everything we can to make sure your friend receives attentive, reliable care.
Warm regards,The Nested Support Team

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Review from K F (Son of Client) published on 19 September 2023 Submitted via Website • Report

Overall Experience

My mother has been a client of Nested Support for the past three years and I would like the opportunity to say how much I appreciate the high standard of care and compassion my mother receives on a day to day. I have to say how impressed I’ve been with the commitment and dedication of the staff and

management in providing my mother with consistent care and support, which she couldn’t function independently without. Any concerns, of which there has been very few, have always been addressed in a professional and respectful manner and I feel confident she is in safe hands and her needs are met.
The manager is very passionate and dedicated in providing only the best standards of care, which shows in how well the staff present and perform their tasks. Everything is done extremely thoroughly, which my mother and I appreciate very much. I can’t thank the management and staff enough for what they do and they really deserve all the appreciation. Thank you.

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Review from Phil B (Client) published on 6 March 2023 Submitted via Website • Report

Overall Experience

Excellent service couldn't wish for anyone better to look after me. The staff are very well trained and competent in what they do. I wish I knew about this company before because I wouldn't have gone with any other.

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Review from D H (Daughter of Client) published on 28 April 2021 Submitted via Website • Report

Overall Experience

Nested Support provides excellent care for my mum. She is very well supported by her care team in every aspect of her day-to-day life - from personal care, preparing nutritious meals to quality conversations and companionship. The registered manager and the small team of carers workers work closely

together ensuring continuity of care enabling my mum to be as independent as possible and to continue to live safely in her own home. The attention to detail is outstanding. This is reflected in my mum’s care plan and in her day-to-day interactions with her carers. The carers arrive punctually, are cheerful and very kind. The carers always put my mum at the centre of everything they do. Before we found Nested Support, as my mum’s primary carer, there were times that I felt overwhelmed by the responsibility of supporting my mum. Now I feel that not only is my mum well supported, so am I. We work as a partnership. I would have no hesitation in recommending Nested Support.

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Review from J F (Client) published on 27 April 2021 Submitted via Website • Report

Overall Experience

Since July 2020 when Nested Support began caring for me I have found the service second to none. The carers are a dynamic team with a diverse variety of experience and skills. This shows in the quality of care they deliver which is thorough and of a consistently very high standard. The girls can’t do

enough for me nothing is too much trouble and I feel they go the extra mile. I feel confident that they are trained to a very high standard, this makes me feel safe. The manager is very approachable I feel I can talk to her about any concerns I have and be confident that they will be addressed she is very thorough and strives to deliver a very high standard of care consistently. She will always go the extra mile to put anything right and fit in with my needs. I can’t recommend her enough.
They really do care.

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Review from Janet G (Daughter of Client) published on 13 January 2021 Submitted via Website • Report

Overall Experience

In May 2020 my mum required some extra help due to poor health and memory problems. I contacted the manager at Nested Support and was more than pleased when Nested Support could put in the care my mum required. The care given to my mum was excellent, professional, caring and kind staff going above and

beyond their duties. I would highly recommend Nested Support.

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Review from Jane H (Daughter of Client) published on 9 December 2020 Submitted via Website • Report

Overall Experience

I would highly recommend Nested Support. The staff are all friendly, caring and professional and take time to get to know their clients and their individual needs. I was always able to contact the Manager about any problems or concerns and she was always eager to help. Nothing was too much trouble

despite all the additional problems the pandemic caused at the time when all the staff were faced with extra challenges.

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Review from Gail S (Daughter of Client) published on 7 December 2020 Submitted via Website • Report

Overall Experience

My 89-year-old mother has Alzheimer’s and needs a considerable amount of daily care.
Nested Support provide both her physical and emotional care and do this to a very high standard. I can’t praise them highly enough for the wonderful professional care, along with the love, dignity, compassion and

utmost respect they show her. They go that extra mile and are always at the end of the phone with a rapid, very supportive and professional response to the family and all other professionals involved. I can access the carer's daily notes on a confidential site that is password protected. I live a 5-hour drive away so this brings me much comfort and brightens my day, knowing my mother is being cared for as if she were their own. I have been completely reassured from the start as Nested Support’s standards are so extremely high on every level and their professionalism is second to none which has continued to be so throughout. Nested Support not only care and support my mother, but her family too.

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Review from Christine S (Daughter of Client) published on 5 December 2020 Submitted via Website • Report

Overall Experience

My eighty-nine-year-old mum has Alzheimer’s and requires a fairly high level of care. After being let down by the carers we were using, we contacted Nested Support. What a difference. From the outset, I was totally reassured that Mum would be in safe, capable hands. All of the team are very professional,

with a wealth of knowledge relating to the care of someone with Alzheimer’s. Having a regular team of carers is especially important to someone with Alzheimer’s and they meet this need very well. The carers are well versed in all aspects of care and meet Mum’s needs with respect, dignity, and gentleness whilst encouraging her to be as independent as possible, within her limits. The team go above and beyond basic care, to ensure Mum’s well-being, both physically and emotionally. The support they give to our family is greatly valued and they are always approachable and available.

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Review from Phylis D (Client) published on 16 January 2020 Submitted via Postal Card • Report

Overall Experience

The carers really care and we get on well. They do whatever I ask, my food is done perfectly and my clothes and things are attended to. I couldn't ask for more and I feel like a lady of leisure. I am very grateful for the service. I get on easily with the carers as if I have known them for a long time.

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Review from N L (Client) published on 31 October 2019 Submitted via Postal Card • Report

Overall Experience

I have been using the services of Nested Support for six weeks now and have found them to be efficient, kindly, caring and punctual.

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Review from Judy L (Daughter of Client) published on 24 October 2019 Submitted via Website • Report

Overall Experience

My very active 84-year-old mother-in-law had an acute episode of back pain, leaving her bed-bound for a week. The doctors couldn't help, providing increasingly stronger painkillers which made her vomit and made her dementia much worse.
In desperation, I asked Nested Support for some physio for her.

They arrived the same day (lunchtime on a Sunday!) and began very gentle treatment. That afternoon mother-in-law smiled for the first time in seven days, taking her first steps outside her bedroom. It has been a slow recovery, with the carer coming each day to massage and stretch her back, but she is on the mend, and so grateful that the debilitating pain is subsiding.
Her carer handled my mother-in-law's dementia sensitively and was so caring and encouraging. I cannot recommend Nested Support highly enough - their sense of urgency and quality of care have transformed both my mother-in -law's quality of life, and mine, as her primary career.

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Review from Carla D (Friend of Client) published on 7 October 2019 Submitted via Website • Report

Overall Experience

I cannot praise Nested Support enough, it is just what my friend was needing. My friend has the same carer that comes to visit her and this is exactly what she wanted. The carer is very friendly, helpful and professional. She treats my friend like she would treat her own family member, nothing is too

much. I would definitely recommend Nested Support to anyone wanting care and support.