Nested Support

The care provided by Nested is outstanding. The staff are thoroughly professional, extremely kind and always show good humour. Nothing is too much trouble. We are particularly impressed by the way in which new carers are introduced in order to make the process as smooth as possible. The service is so helpful to me and, even more important, my husband really enjoys their visits. Thank you!

I live 200 miles away from mum so we enlisted the help of Nested Support to be our eyes and ears following mum's stroke in Jan 2023. Over the months, mum slipped slowly into the grasp of dementia and the required visits gradually increased in length and regularity; mum's evolving needs were always willingly and flexibly accommodated by Michelle and the team. What started out as providing company for mum in the main became a full on support and care package where they proactively identified and dealt with changes in medication, hospital visits, GP appointments, increasing requirements to her personal hygiene routine, self care, meal preparation, and housework. They worked effectively with me to organise her shopping and took her on small local outings until we had to recently relocate mum to a care home. They are a genuinely dedicated, caring, respectful, considerate, professional and efficient team who always went above and beyond to ensure that mum was safe and comfortable. Thank you!

We would definitely use Nested again, probably the first company we would contact.

The knowledge and experience provided by Nested Support is unbeatable. I have had a few occasions where I have not been able to get back home for mum and either the carers or Michelle, the manager have assisted until I got there. They go above and beyond in their support. Mum has found the carers fun, motivating and just her 'cup of tea' we have been so lucky to find you and I hope others use the services you provide, as in my opinion there is no finer team available. It gives me the peace of mind that mum has been looked after well, cared for in her own home and has built up bonds which will never leave. That's something money can't buy. 100% would recommend nested support.

Have POA for aunt.

We had a number of providers of care for my aunt before we came across Nested. Their service surpassed what we had experienced before in every aspect be it compassion, efficiency, keeping us informed how our aunt was doing at every visit, standard of care, coordinating shopping, medicines, contacting medical services as and when required etc.

One one occasion our aunt had been slightly confused when they attended in the morning. By that evening they had contacted GP surgery, submitted sample, confirmed UTI, collected and started her on antibiotics!

Though slightly more expensive than some of the other carers we had had this was more than justified by their excellent staff and 1st class service.

I cannot rate them too highly

I personally have a nursing background and at no point have I found myself criticising the way any of the Nested Support staff work.

Mum has been using Nested Support for several years now. They have consistently provided an excellent level of service for my Mum who has dementia. They have treated her with dignity and ensured her safety and wellbeing constantly.

Nested Support and I are in regular contact as to how Mum is doing and the online reporting system which I can access, has been invaluable, as I live a distance away. Anything that I have asked of them, with medical appointments, opticians, they have accommodated. Mum had a fall earlier this year resulting in a broken hip and they have been so good in adapting to new care requirements.

They are proactive and advise me if anything comes in the post or if there is anything I need to know about rather than me having to pick up on things.

They also do her shopping for her, washing and some basic housekeeping. I would thoroughly recommend Nested Support to anyone. I have complete peace of mind knowing that they are looking after Mum in her own home.

The friend for whom I care has been receiving support from Nested Support for the past 3 years. The care he receives is of the highest standard. He sees a limited number of carers who all know him very well and all look after him with genuine care and affection. The administration of the company is efficient and well organised and responsive to requests for variations in visits. It is very reassuring that whenever I come home from being out for a break, my friend is happy in the company of his Nested carers.

The manager is very passionate and dedicated in providing only the best standards of care, which shows in how well the staff present and perform their tasks. Everything is done extremely thoroughly, which my mother and I appreciate very much. I can’t thank the management and staff enough for what they do and they really deserve all the appreciation. Thank you.

Excellent service couldn't wish for anyone better to look after me. The staff are very well trained and competent in what they do. I wish I knew about this company before because I wouldn't have gone with any other.

Nested Support provides excellent care for my mum. She is very well supported by her care team in every aspect of her day-to-day life - from personal care, preparing nutritious meals to quality conversations and companionship. The registered manager and the small team of carers workers work closely together ensuring continuity of care enabling my mum to be as independent as possible and to continue to live safely in her own home. The attention to detail is outstanding. This is reflected in my mum’s care plan and in her day-to-day interactions with her carers. The carers arrive punctually, are cheerful and very kind. The carers always put my mum at the centre of everything they do. Before we found Nested Support, as my mum’s primary carer, there were times that I felt overwhelmed by the responsibility of supporting my mum. Now I feel that not only is my mum well supported, so am I. We work as a partnership. I would have no hesitation in recommending Nested Support.

They really do care.

In May 2020 my mum required some extra help due to poor health and memory problems. I contacted the manager at Nested Support and was more than pleased when Nested Support could put in the care my mum required. The care given to my mum was excellent, professional, caring and kind staff going above and beyond their duties. I would highly recommend Nested Support.

I would highly recommend Nested Support. The staff are all friendly, caring and professional and take time to get to know their clients and their individual needs. I was always able to contact the Manager about any problems or concerns and she was always eager to help. Nothing was too much trouble despite all the additional problems the pandemic caused at the time when all the staff were faced with extra challenges.

Nested Support provide both her physical and emotional care and do this to a very high standard. I can’t praise them highly enough for the wonderful professional care, along with the love, dignity, compassion and utmost respect they show her. They go that extra mile and are always at the end of the phone with a rapid, very supportive and professional response to the family and all other professionals involved. I can access the carer's daily notes on a confidential site that is password protected. I live a 5-hour drive away so this brings me much comfort and brightens my day, knowing my mother is being cared for as if she were their own. I have been completely reassured from the start as Nested Support’s standards are so extremely high on every level and their professionalism is second to none which has continued to be so throughout. Nested Support not only care and support my mother, but her family too.

My eighty-nine-year-old mum has Alzheimer’s and requires a fairly high level of care. After being let down by the carers we were using, we contacted Nested Support. What a difference. From the outset, I was totally reassured that Mum would be in safe, capable hands. All of the team are very professional, with a wealth of knowledge relating to the care of someone with Alzheimer’s. Having a regular team of carers is especially important to someone with Alzheimer’s and they meet this need very well. The carers are well versed in all aspects of care and meet Mum’s needs with respect, dignity, and gentleness whilst encouraging her to be as independent as possible, within her limits. The team go above and beyond basic care, to ensure Mum’s well-being, both physically and emotionally. The support they give to our family is greatly valued and they are always approachable and available.

The carers really care and we get on well. They do whatever I ask, my food is done perfectly and my clothes and things are attended to. I couldn't ask for more and I feel like a lady of leisure. I am very grateful for the service. I get on easily with the carers as if I have known them for a long time.

I have been using the services of Nested Support for six weeks now and have found them to be efficient, kindly, caring and punctual.

Her carer handled my mother-in-law's dementia sensitively and was so caring and encouraging. I cannot recommend Nested Support highly enough - their sense of urgency and quality of care have transformed both my mother-in -law's quality of life, and mine, as her primary career.

I cannot praise Nested Support enough, it is just what my friend was needing. My friend has the same carer that comes to visit her and this is exactly what she wanted. The carer is very friendly, helpful and professional. She treats my friend like she would treat her own family member, nothing is too much. I would definitely recommend Nested Support to anyone wanting care and support.