Steps Support
F10 Metropolitan House, Long Rigg Road, Swalwell, Newcastle upon Tyne, Tyne & Wear NE16 3ASCare Provided by Steps Support
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Owner
- RT Staffing Ltd
- Private Owned
Person in charge
- Carol Anne O'Brien (Registered Manager)
Steps Support Reviews (2)
Over all time Steps Support has 2 reviews.
Steps Support is a first-class personal support company. The staff were caring and attentive. Nothing was too much bother. Feedback was taken on board and actioned. I would happily recommend Steps Support to any family requiring personal care for a loved one with complex needs.
Steps Support offered my relative an amazing level of personal care. Attentive, well-trained professional staff looked after every need. In my opinion, they are a top care provider. I would recommend them to anyone looking for personal care for a loved one with special needs based in the North East.
Thank you for this review; we really appreciate your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Steps Support.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Steps Support.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Steps Support
How many Carers does Steps Support employ?
Steps Support employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Steps Support to verify any information. View our terms and conditions. Steps Support has a Basic Service - more info.