Baal-Perazim Care Services Ltd endeavours to provide the highest quality, outcome-focused, flexible and tailor-made services.
Your care will be designed to meet and respond to your individual and changing needs, support and promote your rights, choices, independence and quality of life.
Services are provided from 2 hours a day through to 24 hours, 7 days a week, there is a flexible approach to caring.
With the help of the carers,...
Baal-Perazim Care Services Ltd endeavours to provide the highest quality, outcome-focused, flexible and tailor-made services.
Your care will be designed to meet and respond to your individual and changing needs, support and promote your rights, choices, independence and quality of life.
Services are provided from 2 hours a day through to 24 hours, 7 days a week, there is a flexible approach to caring.
With the help of the carers, you can enjoy the independence of living in your own home with reassurance that your needs will be met. This is achieved by encouraging your independence, treating you as an individual, offering you choices whenever practical and possible, treating you with dignity and respect, endeavour to fully understand your health condition by offering staff specialised training to ensure that they have a sound knowledge base.
Baal-Perazim's care options will enable you to safely remain at home even if you have lost the ability to carry out activities of daily living due to ageing, ill health, cognition (e.g., reasoning, planning), motor (e.g., balance, dexterity), and perceptual (including sensory) abilities.
Care Provided by Baal-Perazim Care Services Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Personal Care Services
Washing & Dressing
Medication Assistance (Oral)
Companionship
Household Services
Cleaning Service
Laundry Service
Shopping Service / Errands
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Learning Disability / Autism
Mental Health Condition
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £25.35
Weekly Live-in Care
£1,500 - £1,600
The price(s) shown are provided by the agency. Contact Baal-Perazim Care Services Ltd for full pricing details and T&Cs.
Contact Baal-Perazim Care Services Ltd to get a personalised quote:
Baal-Perazim Care Services Ltd has a Review Score of 9.6 (9.600) out of 10, based on 7 reviews in the last 2 years. Over all time Baal-Perazim Care Services Ltd has 8 reviews.
Reviewer Connection to Baal-Perazim Care Services Ltd
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Showing 8 reviews matching selected criteria
Review from Fiona R (Daughter of Client) published on 14 July 2026 Submitted via Postal Card•
Overall Experience
The review meeting is extrmely useful to check that the care and help mum receives is working well. The review was thorough and helpful in planning to make slight changes to mum's care regarding medication levels and encouraging personal care. The staff are extremely professional and very caring to...
The review meeting is extrmely useful to check that the care and help mum receives is working well. The review was thorough and helpful in planning to make slight changes to mum's care regarding medication levels and encouraging personal care. The staff are extremely professional and very caring to mum. Their help and care is invaluable in helping us keep mum in her own home.
↩Reply from Elsie Phiri, Service Manager at Baal-Perazim Care Services Ltd
Thank you so much for your wonderful feedback. We are delighted to hear that you found the review meeting helpful and that our team continues to provide professional, caring support. It means a great deal to know we are helping your mum remain safely and comfortably in her own home. We truly appreciate your trust and kind words.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Y M (Guardian of Client) published on 2 July 2026 Submitted via Website•
Overall Experience
staff are always doing a great job even when it is challenging period. some staff are very good at taking the initiative in some episodes. having to go through the office can be challenging for me at times, though it is very useful to be in contact with a senior member at any given time.
over...
staff are always doing a great job even when it is challenging period. some staff are very good at taking the initiative in some episodes. having to go through the office can be challenging for me at times, though it is very useful to be in contact with a senior member at any given time.
over all very happy
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Andrew S (Brother of Client) published on 17 June 2026 Submitted via Website•
Overall Experience
Very happy with Baal Perazim Care. They replaced the previous service and it's a night and day difference. All aspects have been exemplary: from the initial introduction, the office staff, and most importantly -the Carers themselves.
All people we have dealt with have been first class and true...
Very happy with Baal Perazim Care. They replaced the previous service and it's a night and day difference. All aspects have been exemplary: from the initial introduction, the office staff, and most importantly -the Carers themselves. All people we have dealt with have been first class and true caring professionals. They have taken time to understand my sister and her needs. And, they have used this understanding to truly tailor her care and provide an excellent service. We have had extensive experience over the last several years, and Baal Perazim are (at last!) professional, conscientious and kind Carers.
We highly recommend them all.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Caroline S (Sister of Client) published on 15 June 2026 Submitted via Website•
Overall Experience
This company have been amazing in the transition of my brother getting back home. The carers are all really kind and understanding. The care for it portal access has also been great as I can see their notes regarding visits which ensures I stay well informed.
This company have been amazing in the transition of my brother getting back home. The carers are all really kind and understanding. The care for it portal access has also been great as I can see their notes regarding visits which ensures I stay well informed.
↩Reply from Elsie Phiri, Service Manager at Baal-Perazim Care Services Ltd
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that your brother's transition back home has been a positive experience and that his care team provides the kindness, understanding, and support he deserves. It is also wonderful to know that having access to the...
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that your brother's transition back home has been a positive experience and that his care team provides the kindness, understanding, and support he deserves. It is also wonderful to know that having access to the portal helps you to keep informed and involved in his care. Your feedback means a great deal to our team, and we are grateful for the trust you have placed in us. We look forward to continuing to support your brother and your family.
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Care / Support
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Treated with Dignity
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No Rating
Review from Graham L (Son of Client) published on 8 June 2026 Submitted via Website•
Overall Experience
Baal-Perazim provide a first class service for the care of my Mum My Mum is always at ease with the carers & that means everything to me They also provide an excellent Respite Care & Sitter Service for which i use on a weekly basis
We are so happy to have them
Baal-Perazim provide a first class service for the care of my Mum My Mum is always at ease with the carers & that means everything to me They also provide an excellent Respite Care & Sitter Service for which i use on a weekly basis
We are so happy to have them
↩Reply from Elsie Phiri, Service Manager at Baal-Perazim Care Services Ltd
Thank you so much for your kind review and for taking the time to share your experience with our service. We are delighted to hear that mum feels comfortable and at ease with our carers. Providing compassionate, person-centred care that gives both our clients and their families peace of mind is at...
Thank you so much for your kind review and for taking the time to share your experience with our service. We are delighted to hear that mum feels comfortable and at ease with our carers. Providing compassionate, person-centred care that gives both our clients and their families peace of mind is at the heart of everything we do.
We are also pleased that our respite care and sitter services have been helpful in supporting you on a weekly basis. Your trust in Baal-Perazim means a great deal to us, and we will continue to work hard to maintain the high standards of care that responds to mum's changing needs. Once again, thank you.
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Management
Treated with Dignity
Value for Money
Review from Viv L (Daughter of Client) published on 21 May 2026 Submitted via Website•
Overall Experience
Service provided to my mum is excellent. The staff are very professional, friendly and respectful. Nothing is too much trouble and they always ask if there is anything else that they can do for her.
Service provided to my mum is excellent. The staff are very professional, friendly and respectful. Nothing is too much trouble and they always ask if there is anything else that they can do for her.
↩Reply from Elsie Phiri, Operations Director at Baal-Perazim Care Services Ltd
Thank you so much for your kind review and positive feedback. We are delighted to hear that mum is happy with the support she receives from our team. Providing compassionate, respectful, and person-centred care is very important to us, and it is wonderful to know that our staff are making a positive difference. Once again thank you for taking the time to leave us this lovely review.
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No Rating
Review from O S (Son of Client) published on 21 May 2026 Submitted via Website•
Overall Experience
My dad was diagnosed with dementia. We were assigned Baal- parazim care services. For my dad right from the start they were fantastic and as time has gone on the staff have got friendly with my dad they treat him so nice. We have been so very lucky to have Baal -perazim care service to be looking...
My dad was diagnosed with dementia. We were assigned Baal- parazim care services. For my dad right from the start they were fantastic and as time has gone on the staff have got friendly with my dad they treat him so nice. We have been so very lucky to have Baal -perazim care service to be looking after my Dad. I would highly recommend them for looking after your loved one's.
↩Reply from Elsie Phiri, Service Manager at Baal-Perazim Care Services Ltd
Thank you so much for your kind words and for taking the time to share your experience with Baal-Perazim Care Services Ltd. We understand how difficult and emotional it can be when a loved one is diagnosed with dementia, and we are truly honoured that you trusted us to support your dad. It means a...
Thank you so much for your kind words and for taking the time to share your experience with Baal-Perazim Care Services Ltd. We understand how difficult and emotional it can be when a loved one is diagnosed with dementia, and we are truly honoured that you trusted us to support your dad. It means a great deal to hear that our staff have built such a positive and caring relationship with him. Your recommendation and appreciation encourage us to continue delivering compassionate, person-centred care to all the families we support.
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Treated with Dignity
Value for Money
No Rating
Review from Ashley B (Client / Service User) published on 8 March 2023 Submitted via Website•
Overall Experience
All the staff are amazing very helpful and always happy always arrive on time, staff in the office very helpful every time I ring they are always happy the carers are so friendly and make me feel like I'm being cared for.
All the staff are amazing very helpful and always happy always arrive on time, staff in the office very helpful every time I ring they are always happy the carers are so friendly and make me feel like I'm being cared for.
↩Reply from Elsie Phiri, Operations Manager at Baal-Perazim Care Services Ltd
Thank you for your review, we are happy that you feel supported to such an extent.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 11 May 2023
How well do we support people's wellbeing?
Good
(4)
How good is our leadership?
Very Good
(5)
How good is our staff team?
Very Good
(5)
How well is care and support planned?
Good
(4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report
News (1)
News
17 May 2026
Trusted by Edinburgh Council to Deliver Quality Home care. At Baal-Perazim, we are proud to be an approved provider for City of Edinburgh Council, delivering high-quality, compassionate, and person-centred care...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Baal-Perazim Care Services Ltd.
Accreditations
There are no accreditations posted yet for Baal-Perazim Care Services Ltd.
Meet the Team (2)
Elsie PhiriJob Title Operations DirectorJoined 2002
Elsie Phiri is an accomplished and highly respected health and social care professional with over 24 years of combined experience across health,...
Elsie Phiri is an accomplished and highly respected health and social care professional with over 24 years of combined experience across health, social care, adult services, operational management, safeguarding, and leadership within both frontline and senior management roles.
As Operations Director, Elsie brings a wealth of professional knowledge, strategic leadership, and operational expertise that strengthen the organisation’s commitment to delivering safe, high-quality, person-centred care. Her extensive background within statutory and independent care services enables her to provide strong oversight, governance, and continuous service improvement across all areas of the organisation.
Elsie holds a BA (HONS) in Social Work and previously practised as a Social Worker in Adult Services in Edinburgh, gaining substantial experience supporting vulnerable adults with complex health and social care needs. During her time within local authority services, Elsie progressed into the role of Council Officer, further strengthening her expertise in adult safeguarding, investigative processes, risk assessment, multi-agency working, and legal frameworks relating to Adult Support and Protection.
Her professional experience has given her in-depth knowledge and practical understanding of:
* Adult Support and Protection processes
* Risk assessment and risk management
* Complex care planning and reviews
* Capacity and consent considerations
* Multi-agency partnership working
* Hospital discharge and community transitions
* Safeguarding investigations and outcomes
* Care governance and quality assurance
* Staff development, mentoring, and leadership
* Regulatory compliance and service improvement
In addition to her BA (HONS) in Social Work, Elsie also holds an SVQ Level 3 qualification, reflecting her strong practical and operational understanding of frontline care delivery alongside her professional and managerial expertise.
Elsie possesses extensive knowledge of Care Inspectorate standards, regulatory requirements, and quality frameworks within Scottish health and social care services. Her strong understanding of governance, compliance, and best practices has enabled her to successfully support services through inspections, audits, service development, and quality improvement initiatives.
Due to her extensive operational and regulatory experience, Elsie frequently steps into the role of Registered Manager when required, providing leadership, guidance, oversight, and service continuity. Her ability to balance operational demands with compassionate, person-centred values has made her a highly effective and trusted leader within the organisation.
Throughout her career, Elsie has worked closely with social workers, NHS professionals, district nurses, occupational therapists, Care Inspectorate officers, local authorities, advocacy services, and family representatives to ensure positive outcomes for individuals receiving support. She is particularly passionate about protecting vulnerable adults, promoting dignity and independence, and ensuring that individuals receive safe, respectful, and tailored care.
Elsie is recognised for her calm leadership style, problem-solving abilities, professionalism, and commitment to achieving high standards of care. She is deeply committed to developing staff confidence and competence, creating strong systems and processes, and ensuring the organisation continuously evolves to meet the changing needs of the people it supports.
Her combination of frontline care experience, social work expertise, safeguarding knowledge, operational leadership, and regulatory understanding makes her an invaluable asset to the organisation and a trusted source of support for clients, families, staff, and external professionals alike.
Susan ElliotJob Title Office ManagerJoined 2022
Over 20 years of experience in health and social care. Holds Leadership and Management Level 9 and SVQ Level 3.
Frequently Asked Questions about Baal-Perazim Care Services Ltd
How many Carers does Baal-Perazim Care Services Ltd employ?
Baal-Perazim Care Services Ltd employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Baal-Perazim Care Services Ltd to verify any information. View our terms and conditions. Baal-Perazim Care Services Ltd has an Enhanced Service -what an Enhanced Service includes.
