Rainbow Direct Care

I have found the carers are excellent in knowing my other and how to care and understand her needs. I feel that the carers always try to leave her in a happy state before they leave. I am very happy with the service of Rainbow Direct Care, and would highly recommend them to anyone.

All good, Carers is very polite, English language is acceptable, attitude is good , The supervisor is excellent and they keep us updated if the carers late, 90% on time. In General all fine and no problems at all.

The staff always arrive promptly and have always been very friendly with my Mum. I think my Mum looks forward to their visits and enjoys chatting to them. The carers have in return told me they like also chatting to her. The carers have always shown professionalism towards her care.

Very happy!

The cares are very pleasant. They know what they are doing and always ensure my needs are met.

Excellent.

They administer her medication and I know if I can't get around through the day, I can check on the website that she is fine. They make her life and mine a lot easier than it would otherwise be. One word to describe them, marvellous.

Wasted a lot of our time.

My husband was suddenly taken ill and was fitted with a urinary catheter. I had thought he would be able to manage it, but it became apparent after several days that he wasn't. I had plans to be away for a week that could not be changed. At very short notice, I contacted Rainbow, who assessed him and organised two care visits per day starting the next day. The assessors were extremely helpful. During the week, his condition was very up and down, and after four days, 24-hour care needed to be put into place. Rainbow sorted this alteration out with one phone call. He and his needs were very challenging, but his carers were absolutely stellar and could not have done more to communicate with me and to ensure he got the care and attention he needed. They were extremely flexible and nothing was too much trouble for them. I would love to mention them by name here, but I know that isn't allowed. They were fabulous. I wouldn't hesitate to recommend Rainbow or to use them again.

Very adaptable care team with good management. Friendly and polite.

So far their care has been good to excellent.

My wife has been cared for by Rainbow Direct Care for several months. She has Parkinson's Disease, with many challenging symptoms, and the care received has been excellent. We have several regular carers who are attentive and initiative regarding her needs; they are all very nice and caring people.

Excellent - always treated with great respect.

Care was provided for my 84-year-old dad who suffered from dementia, as well as other serious health conditions. The carers who came to our home provided wonderful care. They always spent time chatting with Dad and definitely made a difference to his happiness as well as physical needs. The team were always easy to contact. I would highly recommend Rainbow Direct Care.

Mum is so contented and comfortable with the care she is given with respect dignity and as a family we are happy knowing she is in amazing hands thank you so much I would recommend rainbow care direct to any family members that need there service .

Rainbow Direct Care deliver excellent service to their clients. I am a live in, a full-time carer for my grandmother (who has dementia and very poor mobility) and we have carers from Rainbow in to help. They really go above and beyond. I cannot express how much of a great impact they have made to our lives. They not only help with personal care for my grandmother but give advice and lend support if I need help with anything if they have time. We are so grateful for them. Also, the company itself as they ring up every now and again to check on my grandmother and on me. Honestly top-notch care all around! Big shout out to her carers aswell as all the other carers we have. You all are amazing!

The manager and her team were extremely caring and professional. They always met my mum with a smile and a kind word. The care they all gave made a very difficult situation a lot more bearable. When mum first came home I found myself completely out of my depth. Their considerable experience in all aspects of care filled me personally with confidence that mum was in the best hands. I know we, as a family greatly appreciated their support.

Rainbow Direct Care provided care to my parents, supporting a 24-hour live-in carer. This involved supplying several hours of daytime care and overnight care several times per week. Both my parents had dementia which was severe in my mother's case, less so in my father's case, but it was worsening rapidly and he could be aggressive and exhibit inappropriate behaviour on occasions. In addition, my mother was bedridden and totally deaf. They were therefore not easy to look after. However, Rainbow Direct Care looked after them with great care, dignity and compassion and dealt professionally with my father's difficult behaviour. They also showed great flexibility when extra care was required at very short notice, sometimes within just a few hours of the extra care being requested. I would have no hesitation in recommending them.