North Haven Care and Support Ltd

Unit 2.32, One Trinity Green, Eldon Street, South Shields NE33 1SA
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1 Review
  • North Haven Care and Support Ltd, South Shields
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £19

North haven care and support is a leading, locally run home care specialist. Providing living care and support workers and hourly visiting curves and support workers to support people in their own home. Services are designed to promote independent living and maximise choice, quality of life and dignity. North haven care and support recruits, trains, employs many care and support workers local to you, who are closely managed and monitored to ensure the highest level of care and support.
Our aim is to provide the continuity, reliability and support to enable our customers to continue to live in their own home and retain their independence. With a choice of 30, 45 or 60 minute calls and longer if needs be.
Please call for information on availability and pricing of private care packages.

These prices are only a guideline, please contact North Haven Care and Support Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • North Haven Care and Support Ltd

Person in charge

  • Christopher Bond (CEO)
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North Haven Care and Support Ltd Reviews (1)

Over all time North Haven Care and Support Ltd has 1 review.

Overall Experience

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Date Published

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Review from Annette E (Client) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

When I get my main carers, the service is excellent. But disregarding my mental illness or dignity they often move my carers around if anyone is sick. This happens to me regularly. How would you like different people coming in and dealing with the most intimate tasks. Also, they don't take into consideration
my state of mind needing the same people. They don't even tell you they are changing your carer just a different person just turns up.

Reply from Chris Bond, Director at North Haven Care and Support Ltd

Thank you for the review. A carer will only be replaced if they are not available themselves due to illness, annual leave, or other reasons of absence from work. We will always strive to provide a carer that is familiar and you are comfortable with, with as much prior notice as possible. Your comments will be followed up to ensure we continue to provide the best possible service going forward, but also to ensure any communication around any unavoidable changes happens with as much notice as possible.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about North Haven Care and Support Ltd

What Type of Services does North Haven Care and Support Ltd offer?

North Haven Care and Support Ltd offers Home Care.

How many Carers does North Haven Care and Support Ltd employ?

North Haven Care and Support Ltd employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact North Haven Care and Support Ltd to verify any information. View our terms and conditions. North Haven Care and Support Ltd has an Basic Service - more info.