Situated in the heart of the esteemed Poundbury Estate, Eleanor Healthcare Group is your trusted provider of exceptional home care services in Dorchester.
The branch embodies the regal essence of home care, delivering nothing short of the Royal touch to clients' lives. Eleanor Nursing & Social Care Ltd - Dorchester offers comprehensive care services tailored to meet the individual needs of clients, right in the comfort of their own homes.
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Care Provided by Eleanor Nursing & Social Care Ltd - Dorchester
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £31
Contact Eleanor Nursing & Social Care Ltd - Dorchester to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Eleanor Nursing & Social Care Ltd
- Private Owned
Person in charge
- Lorraine Maher (Registered Manager)
Eleanor Nursing & Social Care Ltd - Dorchester Reviews (6)
Eleanor Nursing & Social Care Ltd - Dorchester has a Review Score of 9.4 (9.433) out of 10, based on 4 reviews in the last 2 years.
Over all time Eleanor Nursing & Social Care Ltd - Dorchester has 6 reviews.
All the carers are very good, polite, respectful and friendly. Do my care really well and cheer me up. They are also very supportive to my wife, we could not cope without them.
Thank you for your kind words. It's so good to hear that the support has made a real difference to both you and your wife. Feeling cared for, respected, and uplifted is exactly what we hope to provide every day. We're truly grateful for your trust.
Staff, according to Mum, are friendly and it's nice for her to learn about their lives and families. I have spoken to a few of them on the phone (I live a long way away, in Derby). Just thinking forward for a couple of improvements, timings of visits are sometimes irregular - I'm sure this is nobody's fault and probably due to staff illness, but breakfasts can be a bit late sometimes. However overall we are very happy with and grateful for the care you provide.
Thank you for sharing your feedback. We are pleased to know that the care provided has been friendly and supportive. Building positive relationships with clients is an important part of the service, and it's great to hear that these connections have made a difference. We also appreciate your...
I am extremely pleased with all aspects of the service that we have received from the very first moment that we were put in contact with Eleanor Care earlier this year. The admin staff are extremely polite when answering the phone and efficiently processing our needs. The care worker is excellent. Treats my husband with dignity and is enthusiastic and thoughtful about his needs. She is a breath of fresh air around the house. I would have no hesitation about recommending Eleanor Care to friends, family and other people.
We are so happy to hear that you are pleased with the ongoing care your husband receives. Your kind words and willingness to recommend Eleanor Care to others mean a lot to us. We are committed to maintaining the high standard of care that you've experienced. If there's anything more we can do for you and your husband, please don't hesitate to reach out. Thank you for choosing Eleanor Care!
Dont know what we would do without you. Thank you everyone.
Thank you so much for your kind words. We're delighted to know that our support has made such a positive impact. Your appreciation means a lot to us, and we're here to continue providing the care and assistance you need. If there's anything more we can do, please don't hesitate to reach out. Thank you for your trust and support!
I have received help from Eleanor's carers for over a year, and I am totally satisfied with all aspects of the care they provide. They are very professional and a credit to your company. If only other firms could adapt to your high standards. Thank you.
Thank you for the lovely review! We're delighted to hear that you're satisfied with the service provided by our carers. Our team takes great pride in maintaining professionalism and delivering high-quality service and we appreciate your recognition of our efforts. It's truly our privilege to serve you, and we're committed to upholding these standards of excellence. Thank you.
I have to say was a bit dubious when we were given new carers for my in-laws. But wow what a fantastic team they are. They are amazing so helpful and got to know Mum and Dad and their ways. Thank you, you are all amazing. Your first week you were certainly tested by Dad but you dealt with it and weren't phased, thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 February 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Eleanor Nursing & Social Care Ltd - Dorchester.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Eleanor Nursing & Social Care Ltd - Dorchester.
Meet the Team (1)
Meet Lorraine Maher, the Registered Manager.
With 24 years of experience in the Health Care sector, Lorraine has been in place as the Registered Manager for 16 months. Her extensive experience brings a wealth of expertise to her role, ensuring that she is well-equipped to lead the team effectively. Lorraine's dedication and commitment to providing high-quality care make her an invaluable asset to the organisation. She is passionate about making a positive difference in the lives of those she serves and strives to uphold the highest standards of care and professionalism. Under her leadership, the team works collaboratively to ensure that each individual receives the personalised support and attention they deserve. Lorraine's vision for the organisation is to continue delivering exceptional care services while fostering a culture of compassion, respect, and excellence.
Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Dorchester
How many Carers does Eleanor Nursing & Social Care Ltd - Dorchester employ?
Eleanor Nursing & Social Care Ltd - Dorchester employs 14 carers.
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