Eleanor Nursing & Social Care Ltd in London is an independent provider of care services including home care, care homes and day centres.
Trained, compassionate staff give people the care and attention they need.
"Friendly, helpful carers, always have a smile and I have no complaints. I would recommend Eleanor Social Care to others...."Read all 24 reviews
Eleanor Healthcare Group is your trusted partner in home care services since 1979. Established with a commitment to excellence, the home care branch in London Borough of Bexley has gained a fantastic... Read more
Care Provided
"Organising care was straightforward and the office staff were helpful and informative. Care experienced by my relative so far has been..."Read all 19 reviews
With a steadfast commitment to excellence, Eleanor Healthcare Group's Yorkshire branch, nestled in Pontefract within the Metropolitan Borough of Wakefield, West Yorkshire, stands as a beacon of compassionate... Read more
Care Provided"The personal carers especially Barbara and Alice who treat my mother with dignity and care with a cheerful and lighthearted start to the..."Read all 15 reviews
With a steadfast commitment to excellence, Eleanor Healthcare Group's branch in Poole has proudly served the community since 2010, establishing a remarkable reputation across Poole and Bournemouth. Eleanor... Read more
Care Provided
"I have used home care for many months and as I am 97 years old need quite a lot of help so have had many carers. All are good and several..."Read all 19 reviews
Eleanor Healthcare Group operates as one of the six strategic providers in the new service set up in the London Borough of Barnet. This enables them to lead provision of quality care to their service... Read more
Care Provided
"The care mum has had from Eleanor has been excellent since she had a very bad fall a year ago. I have not had any cause to complain and..."Read all 4 reviews
Since 1979, Eleanor Healthcare Group has been at the forefront of delivering compassionate and high-quality home care services. As a leading operator of home care services in Oxfordshire, they are dedicated... Read more
Care Provided"The 2 carers who visited 4 times a day for a few days were very dedicated and sincere. They looked after the patient like a family member..."Read all 14 reviews
Welcome to Eleanor Healthcare Group, your trusted provider of exceptional home care services in Ealing. With nearly 40 years of expertise since being established in 1979, Eleanor Healthcare Group has... Read more
Care Provided"Very happy with the service I have been given. My carer is cheerful polite and hardworking. I feel that she is very professional when..."Read all 3 reviews
Eleanor Nursing & Social Care Ltd - Greenwich Branch provides dignified home care services. Highly trained home care workers make sure all clients feel respected and listened to and receive the care... Read more
Care Provided
"Sarah and her wonderful team made a very stressful family situation easier. Although brief their input was much needed. Their care,..."Read all 10 reviews
Eleanor Healthcare Group is your premier destination for unparalleled home care services in Bristol. With a rich legacy spanning over 40 years since their inception in 1979, Eleanor Healthcare Group has... Read more
Care Provided
"I am happy with this care agency. The communicate respectfully and care about their clients needs. The carers are pleasant and and..."Read all 5 reviews
Eleanor Healthcare Group is now operating in London borough of Brent. Committed to delivering the best care services and set standards across the service, the team is now operating from Unimix House,... Read more
Care Provided"Very happy with my regular carers who are both caring and take great care of my needs. I do not have any complaints but get very anxious..."Read all 14 reviews
As the leading care-at-home provider in the vibrant London Borough of Lewisham, Eleanor Care takes pride in delivering personalised care to young adults and older adults living in their own homes. They... Read more
Care Provided"Very helpful and friendly staff. Very accommodating office staff, always person centred and open to accommodate what my Mum needs. Good app..."Read all 10 reviews
Eleanor Healthcare Group's Christchurch branch offers a diverse range of services tailored to meet your needs. Their primary focus is personal care, including assistance with morning routines such as... Read more
Care Provided"The care I receive is always exceptional. My carer is attentive to my needs, she takes pride in her work and respects my home. I'm a very..."Read all 4 reviews
Eleanor Nursing & Social Care Ltd - Croydon Office provides high quality care in people's homes. Home care services are given by compassionate staff who deliver respectful care. Personal... Read more
Care ProvidedEleanor Nursing and Social Care -Bromley Office provides care to people needing support in their own homes. Home care services include personal care such as help washing, getting in/out of bed, as... Read more
Care ProvidedEleanor Nursing & Social Care Ltd has a Group Review Score of 8.6 (8.629) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing & Social Care Ltd must have a Review Score.
Friendly, helpful carers, always have a smile and I have no complaints. I would recommend Eleanor Social Care to others.
Thank you so much for your kind words. It's lovely to hear that you've had such a positive experience. Knowing you feel well supported and would recommend our service is the biggest compliment we could receive. We really appreciate your trust and support.
I cannot fault the carers that have looked after my husband. They are kind, respectful and cheerful. They are very conscientious and have made everything easy for me.
Thank you so much for your lovely words. It means a great deal to hear that the care has made such a positive difference, not only for your husband but for you as well. Knowing you've felt supported during this time is incredibly important to us. We truly appreciate your trust and your kind feedback.
Overall, since using Eleanor Care, we have had a very good experience; the majority of carers enlighten my mum's day, with conversation, singing, and laughing. If any issues arise, carers very good Eleanor's office staff fast to respond if need to talk and discuss anything, carers report straight away if mum unwell - great service even makes mum's dog feel special, very satisfied with mum's care.
Thank you so much for such a lovely message. It's wonderful to hear that the care has brought not only support but also smiles, laughter, and companionship into your mum's day. Knowing you feel listened to and reassured whenever you need us means a great deal. And we're especially pleased to hear...
All right
Your carers have been a blessing since day 1. They are always cheerful and when am having trouble transferring they are there with encouragement and the same with the office staff they are always cheerful.
Thank you so much for your lovely words. It's wonderful to hear that the support you've received has made such a difference. Knowing that the encouragement, kindness, and positive attitude of both the carers and office team have helped you through the more challenging days means a great deal to us. We truly appreciate your feedback and your trust in us.
Thank you.
Thank you so much for your kind words. It really means a lot. It's lovely to hear that the care has made such a positive difference day to day, and that you feel comfortable and well supported. That consistency and trust is so important. We truly appreciate your feedback. Thank you again.
Thank you
Thank you so much for your kind words. We understand how difficult and stressful these situations can be, so it's good to hear that the support made things a little easier for you and your family. We truly appreciate your recommendation. Thank you again.
The carers are great and ask me if there is anything else they can do.
Thank you for your kind words. They really mean a lot. It's lovely to hear that the team are attentive and always willing to go that extra bit further. That kind of care makes all the difference.
Carers very good. They all ask what I require. Each carer adapts to what is needed.
Thank you for your kind words. We really appreciate it. It's great to hear that the care feels responsive and tailored to what you need. That kind of flexibility and understanding makes all the difference.
Very helpful and friendly staff. Very accommodating office staff, always person centred and open to accommodate what my Mum needs. Good app which allows me to see who is coming in, what they have done on the visit and information on how Mum is on the visit.
Thank you so much for your kind feedback. It's great to hear that you've found the team supportive and flexible to your mum's needs. Knowing the updates and visibility are helping you stay informed and reassured is really important to us. We truly appreciate your trust.
I find the carers very good and considerate.
Thank you for your kind words. They're truly appreciated. It's great to hear that the carers have made a positive impression. Knowing you feel well looked after means a lot to us.
We have been using this service since December 2024, apart from a few teething problems at first I now find it quite good. The staff are very helpful and friendly but very overworked. The office staff sometimes causes problems with the allocation of visiting times of carers, but overall the service is good.
Thank you for sharing your honest feedback . We really appreciate it. We're glad to hear that things have improved over time and that you're finding the service helpful overall. We know how important consistency is, and we understand your concerns about scheduling and how stretched the team can sometimes be. Your comments help us continue to improve, and we truly value your ongoing trust.
Everything is going fine. Discussed taking time out for myself, etc.
It's really good to hear that things are going well. Taking time for yourself is so important, and we're glad that conversation is happening. Please don't hesitate to reach out if there's anything more we can do to support you.
I am writing to you because I did have a girl do my shopping but didn't go to the shop I like. I have a home help and they don't care for me or take care of me when I ask them to do my shopping. I find them don't go to the shop I like a certain supermarket not have a good girl that does my shopping. I like a certain supermarket if I can get the service. I used to get 3 hour a week for shopping and now I get 1 hour a week. I gave them mini cab money like £11.00 to come back from the shop w. When the care is good I do not mind paying for the mini cab fare the care supervise me as I take medicine. I hope you can understand this letter
Thank you for taking the time to write and share how you're feeling. We want you to know your concerns are heard and taken seriously. It's clear that having someone who understands your needs and supports you in the way that works best for you is very important. We'll make sure your concerns are...
I am a client of Eleanorecare.I would like to tell about my current unpleasant experience. I have had a care for about 6,5 years. For the first 4,5 years the personal care was very good. But for the last 2 years everything has changed. We do not have rotas. So we do not know who will come and when. Also the office started to take very unprofessional carers. On Saturday 6 December 2025 the carer came to me for the first time. She didn't know what to do; in a jacket, without a uniform. I asked her to leave. She did not. I shouted. She phoned the office to complain. They phoned me from the office and pleaded with me to leave her because everybody else was sick or on an annual leave. i agreed for once. I asked the girl to heat up my food in the microwave. She did and left. About 7 hours later I came into the kitchen and saw that the sink was completely blocked. It is still blocked now no matter how I tried to unblock it. Now I have to call a plumber. The tablecloth was dirty and filthy.
Thank you for your feedback. We're really sorry to hear that your experience hasn't met expectations. We take all feedback seriously, and your concerns have been noted. A member of our team will be in touch with you shortly to follow up and discuss things further.
The personal carers especially Barbara and Alice who treat my mother with dignity and care with a cheerful and lighthearted start to the day. Lakshina, Louise, Josephine and Zahra are also my mum's favourite carers that make my mum's start to the day less clinical.
Thank you so much for your lovely words. It's wonderful to hear how much of a difference the care team has made to your mum's daily routine - bringing warmth, dignity, and a bit of lightness to her mornings. That personal touch is what we always hope to offer, and we're so glad it's being felt. We truly appreciate your feedback.
Happy with service provided considering the situation with my wifes condition.
Thank you for your message It really means a lot. We understand how challenging things can be, and we're truly glad to hear that the support has felt helpful during such a difficult time. We're here for you both.
My poor mum was diagnosed with early stage Alzheimer's in 2023 and due to her memory loss, required support at home with her medications and ensuring a hot meal was prepared. Social Services organised a care provider and Eleanor Care provided the home service for my mum. The carers looking after mum are polite and kind and some of them went above and beyond to ensure my mum received the care she needed. Mum's condition has worsened sadly and her care package changed suddenly and we had to move to another care provider unfortunately. We were very sad to be leaving Eleanor Care. Thank you for everything you did for mum.
Thank you so much for your message. It really means a lot to us. We were truly sorry to see your mum go, but we're so glad to hear the care she received brought some comfort during such a difficult time. She was always a pleasure to support, and it was clear how much she meant to you. Wishing you and your family all the very best moving forward.
We have found the service very good!
Thank you so much. We really appreciate you sharing this. It's great to hear that the service has met your expectations and that things have been going well. Your feedback means a lot to the whole team.
Carers are very good. Nice bunch.
Thank you. It's always great to hear when the team leaves a positive impression. We'll be sure to pass this on.
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Average costs for home care provided by Eleanor Nursing & Social Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Eleanor Nursing & Social Care Ltd, based on 13 out of their 13 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £29.50 |
| Live-in Care (weekly) | £1,338 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Eleanor Nursing & Social Care Ltd own 13 Agencies.
Eleanor Nursing & Social Care Ltd - Bexley, Eleanor Nursing & Social Care Ltd - Yorkshire & Eleanor Nursing & Social Care Ltd - Poole have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eleanor Nursing & Social Care Ltd to verify any information. View our terms and conditions. Eleanor Nursing & Social Care Ltd has an Enhanced Service - more info.