Home Care Providers Owned by Eleanor Nursing & Social Care Ltd

Reply from Eleanor Healthcare Group, Barnet Team at Eleanor Nursing & Social Care Ltd - Barnet

Thank you for sharing such kind words . It's always so heartwarming to hear when the care and support make a real difference day to day. Knowing that you feel listened to, cared for, and looked after by people who genuinely enjoy being there for you is exactly what we hope for. We'll be sure to share your lovely message with the whole team. It will mean so much to them.

Reply from Eleanor Healthcare Group, Yorkshire Team at Eleanor Nursing & Social Care Ltd - Yorkshire

Thank you for your lovely feedback. It's so heartening to hear that your mam is being treated with the care, dignity, and respect she deserves. We really appreciate your recommendation - it means a lot to the team.

Reply from Eleanor Healthcare Group, Yorkshire Team at Eleanor Nursing & Social Care Ltd - Yorkshire

Thank you so much for your kind words. It really means a lot to us to know that the support we're providing is making a positive difference. We're so glad to hear that the carers have been able to build a good connection and bring a bit of joy and comfort each day. We'll be sure to pass on your lovely feedback to the team.

Reply from Eleanor Healthcare Group, Bristol Team at Eleanor Nursing & Social Care Ltd - Bristol

Thank you for sharing your experience with us. We really appreciate your honesty. We're happy to hear you're pleased with the care and that the team has always shown professionalism. We know timing can make a real difference day to day, so it's helpful to know where things are working well and where we can still improve. If there's ever a time things feel off, please don't hesitate to reach out - we're always here to listen and do what we can.

Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole

Thank you so much for your kind words. They really mean a lot to us. Knowing that the support has made a positive difference and brought some ease and comfort is exactly what we hope for. It's lovely to hear that the carers have been a good match, and we truly appreciate you taking the time to share your experience.

Reply from Eleanor Healthcare Group, Bristol Team at Eleanor Nursing & Social Care Ltd - Bristol

Thank you so much for taking the time to share this. It really means a lot to know that many of the team made a positive impression and helped you feel supported. We're sorry to hear there were a few moments that didn't quite reflect the standard we aim for and that's not something we take lightly. We'll be in touch soon so we can talk things through properly. Your experience matters to us, and we want to make sure every part of the care feels right for you.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for your honest feedback - it really does mean a lot. We're sorry to hear the timing hasn't quite been working for you. We understand how important it is for the visits to feel right and fit comfortably into your day. We'll be in touch to talk things through and see how we can make things better moving forward.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you so much for your kind words. It's truly moving to hear how much of a difference the carers have made during such a challenging time. Learning to walk again is no small feat, and we're so glad that those supporting you have helped lift your spirits along the way. A smile can mean everything and knowing the team brings that to your day means the world to us.

Reply from Eleanor Healthcare Group, Bristol Team at Eleanor Nursing & Social Care Ltd - Bristol

That's such a lovely reflection of the team. It's great to hear how much of a difference they're making for both you and your husband. Having people you can trust who treat you with patience and kindness really does take a huge weight off. We'll be sure to pass your kind words on. They'll be so appreciated.

Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole

That really means a lot - it sounds like the carers have built a lovely, trusting relationship with your mum and truly understand her needs. Knowing she's safe, happy, and well cared for at home must bring so much peace of mind. We'll make sure the team hears this - they'll be touched.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

That's really lovely to hear - it sounds like she's made a real difference. Having someone who not only does their job well but also brings warmth and genuine care to it makes such an impact. We're so glad the experience has been a positive one for you.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you so much for sharing this. It's lovely to hear how much of a difference that particular carer made - a warm smile and a bit of encouragement can go such a long way. We're also really glad the rest of the team helped make things feel a little less overwhelming. It means a lot to us that you felt supported during such a tough time.

Reply from Eleanor Healthcare Group, Greenwich team at Eleanor Nursing & Social Care Ltd - Greenwich Branch

Thank you for your kind words - it really means a lot. We're so glad to hear you've felt supported and understood by the team. Everyone here does their best to make sure people feel listened to and genuinely cared for, so knowing that's come through makes a real difference.

Reply from Eleanor Healthcare Group, Lewisham Team at Eleanor Nursing & Social Care Ltd - Lewisham

Thank you for your honest feedback - it really helps. We're glad to hear that the regular care has been good, but we completely understand how frustrating it can be when new carers aren't fully up to speed or timings vary. Consistency makes a big difference, and we'll make sure your comments are shared with the team to help improve communication and continuity.