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Home Care Providers Owned by Eleanor Nursing & Social Care Ltd

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9.1 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Eleanor Nursing & Social Care Ltd
Eleanor Nursing & Social Care Ltd in London is an independent provider of care services including home care, care homes and day centres.

Trained, compassionate staff give people the care and attention they need.

Eleanor Nursing & Social Care Ltd Locations (15)

15 Home Care Providers owned by Eleanor Nursing & Social Care Ltd
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Eleanor Nursing & Social Care Ltd - Yorkshire

Unit 5, Cedars Business Centre, Barnsley Road, Pontefract WF9 4PU 

9.8 19 reviews
"Organising care was straightforward and the office staff were helpful and informative. Care experienced by my relative so far has been…"   Read all 19 reviews

With a steadfast commitment to excellence, Eleanor Healthcare Group's Yorkshire branch, nestled in Pontefract within the Metropolitan Borough of Wakefield, West Yorkshire, stands as a beacon of compassionate care. Eleanor Healthcare Group prides itself… Read more about Eleanor Nursing & Social Care Ltd - Yorkshire

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27 / hour
  • Live-in Care from £1,350 / week
Eleanor Nursing & Social Care Ltd - Bexley

10 Falconwood Parade, Welling DA16 2PL 

9.8 20 reviews
"The carers were all very friendly and took an interest in me as well as my health. One day when I was a bit down and weepy the carer was…"   Read all 20 reviews

Eleanor Healthcare Group is your trusted partner in home care services since 1979. Established with a commitment to excellence, the home care branch in London Borough of Bexley has gained a fantastic reputation on the local community and has been… Read more about Eleanor Nursing & Social Care Ltd - Bexley

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £25 / hour
Eleanor Nursing & Social Care Ltd - Poole

22 Parkstone Road, Parkstone, Poole BH15 2PG 

9.6 13 reviews
"The personal carers especially Barbara and Alice who treat my mother with dignity and care with a cheerful and lighthearted start to the…"   Read all 13 reviews

With a steadfast commitment to excellence, Eleanor Healthcare Group's branch in Poole has proudly served the community since 2010, establishing a remarkable reputation across Poole and Bournemouth. Eleanor Care in Poole specialises in providing domiciliary… Read more about Eleanor Nursing & Social Care Ltd - Poole

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.41 / hour
Eleanor Nursing & Social Care Ltd - Barnet

Part Second Floor Front, Global House, 303 Ballards Lane, London N12 8NP 

9.5 19 reviews
"I have used home care for many months and as I am 97 years old need quite a lot of help so have had many carers. All are good and several…"   Read all 19 reviews

Eleanor Healthcare Group operates as one of the six strategic providers in the new service set up in the London Borough of Barnet. This enables them to lead provision of quality care to their service users and provide great opportunities to their… Read more about Eleanor Nursing & Social Care Ltd - Barnet

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.41 / hour
Eleanor Nursing & Social Care Ltd - Ealing

157 Uxbridge Road, Hanwell, London W7 3SR 

9.5 14 reviews
"The 2 carers who visited 4 times a day for a few days were very dedicated and sincere. They looked after the patient like a family member…"   Read all 14 reviews

Welcome to Eleanor Healthcare Group, your trusted provider of exceptional home care services in Ealing. With nearly 40 years of expertise since being established in 1979, Eleanor Healthcare Group has been a cornerstone of compassionate care in the community.… Read more about Eleanor Nursing & Social Care Ltd - Ealing

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.41 / hour
Eleanor Nursing & Social Care Ltd - Dorchester

182 Bridport Road, Poundbury, Dorchester DT1 3BN 

9.4 6 reviews
"All the carers are very good, polite, respectful and friendly. Do my care really well and cheer me up. They are also very supportive to my…"   Read all 6 reviews

Situated in the heart of the esteemed Poundbury Estate, Eleanor Healthcare Group is your trusted provider of exceptional home care services in Dorchester. The branch embodies the regal essence of home care, delivering nothing short of the Royal touch… Read more about Eleanor Nursing & Social Care Ltd - Dorchester

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31 / hour
Eleanor Nursing & Social Care Ltd - Oxford

Lincoln House, 4 Pony road, Oxford OX4 2RD 

9.2 4 reviews
"The care mum has had from Eleanor has been excellent since she had a very bad fall a year ago. I have not had any cause to complain and…"   Read all 4 reviews

Since 1979, Eleanor Healthcare Group has been at the forefront of delivering compassionate and high-quality home care services. As a leading operator of home care services in Oxfordshire, they are dedicated to setting and maintaining high standards of… Read more about Eleanor Nursing & Social Care Ltd - Oxford

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.41 / hour
  • Live-in Care from £1,400 / week
Eleanor Nursing & Social Care Ltd - Greenwich Branch

4-5 Dennington Mews, Kashgar Road, London SE18 1DY 

9.0 3 reviews
"Very happy with the service I have been given. My carer is cheerful polite and hardworking. I feel that she is very professional when…"   Read all 3 reviews

Eleanor Nursing & Social Care Ltd - Greenwich Branch provides dignified home care services. Highly trained home care workers make sure all clients feel respected and listened to and receive the care they want.… Read more about Eleanor Nursing & Social Care Ltd - Greenwich Branch

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £21.23 / hour
  • Live-in Care from £1,250 / week
Eleanor Live-Well

The Maple Suite, Reynolds Retreat, Quarry Hill Road, Borough Green, Sevenoaks TN15 8RQ 

9.0 3 reviews
"My live-in carer was originally coming to support me in looking after my husband while my son and his family were on holiday in Spain for 2…"   Read all 3 reviews

Eleanor Live-Well is part of the Eleanor Healthcare Group, which has been supporting families and communities across the UK for more than 45 years. Live-Well was created to focus entirely on live-in care, offering families peace of mind that their loved… Read more about Eleanor Live-Well

  • Care Provided
  • Live-in Care
  • Dementia
  • Live-in Care from £1,110 / week
Eleanor Nursing & Social Care Ltd - Brent

87 Wembley Hill Road, Wembley HA9 8BU 

8.9 5 reviews
"I am happy with this care agency. The communicate respectfully and care about their clients needs. The carers are pleasant and and…"   Read all 5 reviews

Eleanor Healthcare Group is now operating in London borough of Brent. Committed to delivering the best care services and set standards across the service, the team is now operating from Unimix House, Office at M17, 2nd Floor, Park Royal, NW10 7TR. Eleanor… Read more about Eleanor Nursing & Social Care Ltd - Brent

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £31.41 / hour
Eleanor Nursing & Social Care Ltd - Lewisham

347-349 Lee High Road, London SE12 8RU 

8.9 14 reviews
"Very happy with my regular carers who are both caring and take great care of my needs. I do not have any complaints but get very anxious…"   Read all 14 reviews

As the leading care-at-home provider in the vibrant London Borough of Lewisham, Eleanor Care takes pride in delivering personalised care to young adults and older adults living in their own homes. They believe in involving service users in their… Read more about Eleanor Nursing & Social Care Ltd - Lewisham

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.41 / hour
Eleanor Nursing & Social Care Ltd - Bristol

26 Gilda Parade, Whitchurch, Bristol BS14 9HY 

8.6 9 reviews
"My poor mum was diagnosed with early stage Alzheimer's in 2023 and due to her memory loss, required support at home with her medications…"   Read all 9 reviews

Eleanor Healthcare Group is your premier destination for unparalleled home care services in Bristol. With a rich legacy spanning over 40 years since their inception in 1979, Eleanor Healthcare Group has emerged as a trusted leader in the industry, deeply… Read more about Eleanor Nursing & Social Care Ltd - Bristol

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £31 / hour
  • Live-in Care from £1,350 / week
Eleanor Nursing & Social Care Ltd - Croydon Office

Southbridge House Business Centre, Southbridge Place, Croydon CR0 4HA 

8.5 4 reviews
"The care I receive is always exceptional. My carer is attentive to my needs, she takes pride in her work and respects my home. I'm a very…"   Read all 4 reviews

Eleanor Nursing & Social Care Ltd - Croydon Office provides high quality care in people's homes. Home care services are given by compassionate staff who deliver respectful care. Personal care such as help bathing, going to the toilet as… Read more about Eleanor Nursing & Social Care Ltd - Croydon Office

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £31.41 / hour
Eleanor Nursing & Social Care Ltd - Christchurch

1052 Christchurch Road, Pokesdown, Bournemouth BH7 6DS 

8.0 9 reviews
"I am looked after by all carers with dignity and care. I do appreciate that I now have some carers each day who know my routine. They…"   Read all 9 reviews

Eleanor Healthcare Group's Christchurch branch offers a diverse range of services tailored to meet your needs. Their primary focus is personal care, including assistance with morning routines such as washing, drying, and dressing. Additionally, they… Read more about Eleanor Nursing & Social Care Ltd - Christchurch

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.41 / hour
Eleanor Nursing and Social care LTD- Bromley Office

Suite 1- Imperial House 21-25, Suite 1- Imperial House 21-25, Bromley BR1 1SD 

Eleanor Nursing and Social Care -Bromley Office provides care to people needing support in their own homes. Home care services include personal care such as help washing, getting in/out of bed, as well as assistance with household chores such as… Read more about Eleanor Nursing and Social care LTD- Bromley Office

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28 / hour

Eleanor Nursing & Social Care Ltd Reviews (142)

9.1

Eleanor Nursing & Social Care Ltd has a Group Review Score of 9.1 (9.117) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing & Social Care Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Eleanor Nursing & Social Care Ltd
  • 58
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Review of

Eleanor Nursing & Social Care Ltd - Lewisham

from W H (Client) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the carers very good and considerate.
Reply from Eleanor Healthcare Group, Lewisham Branch at Eleanor Nursing & Social Care Ltd - LewishamThank you for your kind words. They're truly appreciated. It's great to hear that the carers have made a positive impression. Knowing you feel well looked after means a lot to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Lewisham

from G M (Wife of Client) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been using this service since December 2024, apart from a few teething problems at first I now find it quite good. The staff are very helpful and friendly but very overworked. The office staff sometimes causes problems with the allocation of visiting times of carers, but overall the service
is good.
Reply from Eleanor Healthcare Group, Lewisham Branch at Eleanor Nursing & Social Care Ltd - LewishamThank you for sharing your honest feedback . We really appreciate it. We're glad to hear that things have improved over time and that you're finding the service helpful overall. We know how important consistency is, and we understand your concerns about scheduling and how stretched the team can sometimes be. Your comments help us continue to improve, and we truly value your ongoing trust.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Poole

from Andrew S (Son of Client) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything is going fine. Discussed taking time out for myself, etc.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - PooleIt's really good to hear that things are going well. Taking time for yourself is so important, and we're glad that conversation is happening. Please don't hesitate to reach out if there's anything more we can do to support you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Croydon Office

from M E (Client) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I am writing to you because I did have a girl do my shopping but didn't go to the shop I like. I have a home help and they don't care for me or take care of me when I ask them to do my shopping. I find them don't go to the shop I like a certain supermarket not have a good girl that does my shopping.
I like a certain supermarket if I can get the service. I used to get 3 hour a week for shopping and now I get 1 hour a week. I gave them mini cab money like £11.00 to come back from the shop w. When the care is good I do not mind paying for the mini cab fare the care supervise me as I take medicine. I hope you can understand this letter
Reply from Eleanor Healthcare Group, Croydon Team at Eleanor Nursing & Social Care Ltd - Croydon OfficeThank you for taking the time to write and share how you're feeling. We want you to know your concerns are heard and taken seriously. It's clear that having someone who understands your needs and supports you in the way that works best for you is very important. We'll make sure your concerns are passed on to the right person so they can look into this properly and speak with you about how we can improve the support you're receiving. Your comfort and well-being really do matter, and we want to make sure you feel listened to and cared for.

Thank you again for sharing this and we'll be in touch soon.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Christchurch

from N B (Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
I am a client of Eleanorecare.I would like to tell about my current unpleasant experience. I have had a care for about 6,5 years. For the first 4,5 years the personal care was very good. But for the last 2 years everything has changed. We do not have rotas. So we do not know who will come and when.
Also the office started to take very unprofessional carers. On Saturday 6 December 2025 the carer came to me for the first time. She didn't know what to do; in a jacket, without a uniform. I asked her to leave. She did not. I shouted. She phoned the office to complain. They phoned me from the office and pleaded with me to leave her because everybody else was sick or on an annual leave. i agreed for once. I asked the girl to heat up my food in the microwave. She did and left. About 7 hours later I came into the kitchen and saw that the sink was completely blocked. It is still blocked now no matter how I tried to unblock it. Now I have to call a plumber. The tablecloth was dirty and filthy.
Reply from Eleanor Healthcare Group, Christchurch Team at Eleanor Nursing & Social Care Ltd - ChristchurchThank you for your feedback. We're really sorry to hear that your experience hasn't met expectations. We take all feedback seriously, and your concerns have been noted. A member of our team will be in touch with you shortly to follow up and discuss things further.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Poole

from T M (Daughter of Client) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The personal carers especially Barbara and Alice who treat my mother with dignity and care with a cheerful and lighthearted start to the day. Lakshina, Louise, Josephine and Zahra are also my mum's favourite carers that make my mum's start to the day less clinical.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - PooleThank you so much for your lovely words. It's wonderful to hear how much of a difference the care team has made to your mum's daily routine - bringing warmth, dignity, and a bit of lightness to her mornings. That personal touch is what we always hope to offer, and we're so glad it's being felt. We truly appreciate your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Poole

from M B (Husband of Client) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with service provided considering the situation with my wifes condition.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - PooleThank you for your message It really means a lot. We understand how challenging things can be, and we're truly glad to hear that the support has felt helpful during such a difficult time. We're here for you both.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Bristol

from Kay C (Daughter of Client) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My poor mum was diagnosed with early stage Alzheimer's in 2023 and due to her memory loss, required support at home with her medications and ensuring a hot meal was prepared. Social Services organised a care provider and Eleanor Care provided the home service for my mum. The carers looking after mum
are polite and kind and some of them went above and beyond to ensure my mum received the care she needed. Mum's condition has worsened sadly and her care package changed suddenly and we had to move to another care provider unfortunately. We were very sad to be leaving Eleanor Care. Thank you for everything you did for mum.
Reply from Eleanor Healthcare Group, Bristol Team at Eleanor Nursing & Social Care Ltd - BristolThank you so much for your message. It really means a lot to us. We were truly sorry to see your mum go, but we're so glad to hear the care she received brought some comfort during such a difficult time. She was always a pleasure to support, and it was clear how much she meant to you. Wishing you and your family all the very best moving forward.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Yorkshire

from Diana S (Client) assisted by family/friend published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the service very good!
Reply from Eleanor Healthcare Group, Yorkshire Team at Eleanor Nursing & Social Care Ltd - YorkshireThank you so much. We really appreciate you sharing this. It's great to hear that the service has met your expectations and that things have been going well. Your feedback means a lot to the whole team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Dorchester

from B T (Client) assisted by family/friend published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are very good, polite, respectful and friendly. Do my care really well and cheer me up. They are also very supportive to my wife, we could not cope without them.
Reply from Eleanor Healthcare Group, Dorchester Team at Eleanor Nursing & Social Care Ltd - DorchesterThank you for your kind words. It's so good to hear that the support has made a real difference to both you and your wife. Feeling cared for, respected, and uplifted is exactly what we hope to provide every day. We're truly grateful for your trust.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Live-Well

from M R (Client) assisted by family/friend published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Tara Gunn, Registered Manager at Eleanor Live-WellDear M R, Thank you so much for your lovely review and for taking the time to send this in to Homecare.co.uk
Kind regards from all of us at Eleanor Live-well
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Poole

from Linda L (Client) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my carers are fantastic.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - PooleThank you so much. That's wonderful to hear. We're really glad the care has been such a positive experience for you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Poole

from S B (Wife of Client) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are very good. Nice bunch.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - PooleThank you. It's always great to hear when the team leaves a positive impression. We'll be sure to pass this on.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Bristol

from W R (Client) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Eleanor welcomed me to the company when my carers stopped their business. They have been caring for me since - personal care and light household tasks. I am pleased with the care I receive.
Reply from Eleanor Healthcare Group, Bristol Team at Eleanor Nursing & Social Care Ltd - BristolThank you for sharing your experience. It's truly appreciated. It's great to hear that the transition went smoothly and that you've felt supported since the very beginning. Knowing you're happy with the care and day-to-day help means a lot. We're glad to be here for you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Brent

from P J (Son of Client) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love the staff and how they perform, you should pay them more!
Reply from Bristol Team, Eleanor Nursing & Social Care Ltd - Bristol at Eleanor Nursing & Social Care Ltd - BrentThank you so much for your lovely feedback. We're really glad to hear that you've had such a positive experience with our team, they work incredibly hard and genuinely care about the people they support.

We appreciate your comment about pay as well. We regularly review our staff compensation and benefits to ensure we recognise their dedication and maintain high standards of care.

Thank you again for taking the time to share your thoughts - it means a lot to the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Live-Well

from Beryl W (Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My live-in carer was originally coming to support me in looking after my husband while my son and his family were on holiday in Spain for 2 weeks. As it turned out, my husband, who is 88, has Alzheimer's and is very frail, fell and broke his hip in July, and by the time the carer came he had been in
hospital and then moved to an assessment bed in a care home. My son still wanted the carer to come and support me while he was away as I was exhausted and vulnerable after 5 years of caring for him at home.
So the carer arrived and we got on really well from the start. She did all the driving, to give me a break, visited the care home with me every day and was proactive in talking to the nursing staff, taking Brian into the garden to eat his lunch and get some fresh air, and interact with him, which was so helpful. She did all the cooking and washing up, took us for trips out (which I hadn't been able to have) and was all-in-all a wonderful companion, and I really missed her when she left.
Reply from Tara Gunn, Registered Manager at Eleanor Live-WellDear Beryl, Thank you so much for your lovely words. We aim to be as flexible as we can when supporting our clients, whether it be for changing care needs or circumstances. We are delighted to hear that by having our carer you were able to have some well-deserved support and your family having peace of mind whilst away. With kind regards from all of us at Eleanor Live-Well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Bristol

from F R (Client) assisted by family/friend published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything is working good at the minute, very happy with all the carers that have been coming to help me.
Reply from Bristol Team, Eleanor Nursing & Social Care Ltd - Bristol at Eleanor Nursing & Social Care Ltd - BristolThank you for sharing this lovely feedback. We're really pleased to hear that everything is going well and that you're happy with the carers supporting you. Your kind words mean a lot to the team, and we truly appreciate you taking the time to let us know.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Christchurch

from Peter B (Partner of Client) published on 6 November 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
The level of attention towards my wife varies greatly dependant on the people that attend her, some have a lot of empathy and have a connection with her and with some carers there is none of that, a Client with severe Alzheimer's needs constant reassurance. Some of the Carer's perform a high quality
visit but some just seem to rush the activity without setting any standard, I would criticise the Eleanor management for not auditing the quality of care quality of their staff. The timing of the care visits can be erratic especially the morning ones invariably they are late, they do not seem to have sufficient travel time allotted in their schedule. My overall feeling:- it's better the devil you know.
Reply from Eleanor Healthcare Group, Christchurch Team at Eleanor Nursing & Social Care Ltd - ChristchurchThank you for taking the time to share your feedback and we truly appreciate your honesty. We're sorry to hear that your experience has felt inconsistent at times. We understand how important it is for care to be delivered with empathy, especially in situations that require extra reassurance and patience. Following your feedback, we met to discuss your concerns in detail, and we're glad we were able to talk through things openly. We're pleased that you're happy with the majority of the care team and want to reassure you that your concerns have been addressed and the two individuals you mentioned are no longer part of our team.

We're committed to making sure care remains consistent, timely, and of a high standard and your feedback plays an important role in helping us do that. Thank you again for sharing your thoughts and for continuing to work with us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Nursing & Social Care Ltd - Bristol

from E B (Daughter of Client) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eleanor Care are easy to access, professional and helpful. I can pop in the office if I have a query and am always welcomed. The carers follow the care plan and have built up good relationships with Mum. She was reluctant at first, but now welcomes their visits and looks forward to seeing them. The
office are helpful and flexible, doing their best to accommodate the best for the client.
Reply from Bristol Team, Eleanor Nursing & Social Care Ltd - Bristol at Eleanor Nursing & Social Care Ltd - BristolThank you so much for taking the time to share such thoughtful feedback. We're really pleased to hear that you find our team easy to reach and supportive, and that you always feel welcomed when visiting the office.

It's wonderful to know that the carers have built a strong relationship with your mum and that she now looks forward to their visits. Supporting clients in a way that helps them feel comfortable and confident is very important to us.

We're also glad the office team has been able to accommodate your needs and remain flexible. Your kind words mean a great deal to everyone involved in your mum's care.

Thank you again for sharing this - it truly encourages our whole team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Eleanor Live-Well

from Denise S (Daughter of Client) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Got an absolutely lovely live in carer for my mum for 2 weeks after she had a long stay in hospital
Couldn't do enough for her & gave me such peace of mind as I couldn't be there.
Would throughly recommend.
Reply from Tara Gunn, Registered Manager at Eleanor Live-WellDear Denise, Thank you so much for your lovely words. We're so pleased to hear your mum was well looked after and that her carer brought you peace of mind. It's wonderful to know we could help make things a little easier during that time. Wishing your mum all the very best in her continued recovery. KInd regards from all of us at Eleanor Live-well
  • Staff
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  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Eleanor Nursing & Social Care Ltd

Costs for home care providers owned by Eleanor Nursing & Social Care Ltd

Average costs for home care provided by Eleanor Nursing & Social Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Eleanor Nursing & Social Care Ltd, based on 15 out of their 15 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £29.61
Live-in Care (weekly) £1,292
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Eleanor Nursing & Social Care Ltd own?

Eleanor Nursing & Social Care Ltd own 15 Agencies.

Which Eleanor Nursing & Social Care Ltd Agencies have the highest review score?

Eleanor Nursing & Social Care Ltd - Yorkshire, Eleanor Nursing & Social Care Ltd - Bexley & Eleanor Nursing & Social Care Ltd - Poole have the highest review score.

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