Eleanor Nursing & Social Care Ltd - Oxford

Lincoln House, 4 Pony road, Oxford OX4 2RD
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9.2 4 Reviews
  • Eleanor Nursing & Social Care Ltd - Oxford, Oxford
Since 1979, Eleanor Healthcare Group has been at the forefront of delivering compassionate and high-quality home care services. As a leading operator of home care services in Oxfordshire, they are dedicated to setting and maintaining high standards of care, empowering dedicated care workers, and fostering positive changes across the county.

Eleanor Care, Oxford, believes in empowering all clients to be actively involved in their care packages and to provide feedback on how they would like their care to be delivered. They offer a wide range of services, all provided by qualified care workers, including personal care, medication management, meal preparation, and assistance with shopping.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.41

These prices are only a guideline, please contact Eleanor Nursing & Social Care Ltd - Oxford to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Corrina Alder (Manager)

Eleanor Nursing & Social Care Ltd - Oxford Reviews (4)

9.2

Eleanor Nursing & Social Care Ltd - Oxford has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years.
Over all time Eleanor Nursing & Social Care Ltd - Oxford has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 2
  • 4
  • 4
  • 0
Reviewer Connection to Eleanor Nursing & Social Care Ltd - Oxford
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from M L (Son of Client) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum has had from Eleanor has been excellent since she had a very bad fall a year ago. I have not had any cause to complain and neither has mum. The carers are always helpful and indeed some have become mums friends. The app means I can read a report on mums latest visit to see how she is but
if there is any thing more urgent, the office will always be in touch.
Reply from Eleanor Healthcare Group, Oxford Team at Eleanor Nursing & Social Care Ltd - Oxford

Thank you so much for your kind words - it really means a lot. It's lovely to hear that things have been going well and that there's been such a good connection with the team. We know how important peace of mind is, especially when you're keeping in touch from a distance, so it's great to know you feel supported. We'll be sure to share your message with everyone involved - it'll mean the world to them.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D P (Client) published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care I am receiving. I think it is very good.
Reply from Eleanor Healthcare Group, Oxford Team at Eleanor Nursing & Social Care Ltd - Oxford

That's lovely to hear. Thank you for sharing! We're so glad you're happy with the care and that things are going well. It really means a lot to the team to know their support is making a difference.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tracey P (Daughter of Client) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father received was absolutely superb. The staff were exceptional and kind and treated him with such dignity. They were so patient and always had time to listen to lots of past memories of his life. We cannot thank the team enough.
Reply from Eleanor Healthcare Group, Oxford Team at Eleanor Nursing & Social Care Ltd - Oxford

Thank you for sharing such heartfelt feedback. It's wonderful to hear that the care provided made such a positive difference for your father and your family. Your kind words mean so much and motivate us to continue providing exceptional care. Thank you again for your thoughtful message.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P L (Husband of Client) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We both look forward to our Carer's visits. The carers are keen to help and are very respectful of their client's modesty and needs. We are very happy with your attention.
Reply from Eleanor Healthcare Group, Oxford Team at Eleanor Nursing & Social Care Ltd - Oxford

Thank you for your kind words. Respecting our clients' needs and modesty is a priority for us, and it's wonderful to know that this is reflected in the care you receive. Your satisfaction with our service means a lot to us, and we appreciate your trust in our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for Eleanor Nursing & Social Care Ltd - Oxford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Eleanor Nursing & Social Care Ltd - Oxford is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eleanor Nursing & Social Care Ltd - Oxford is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Mar 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Oxford

What Type of Services does Eleanor Nursing & Social Care Ltd - Oxford offer?

Eleanor Nursing & Social Care Ltd - Oxford offers Home Care.

How many Carers does Eleanor Nursing & Social Care Ltd - Oxford employ?

Eleanor Nursing & Social Care Ltd - Oxford employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eleanor Nursing & Social Care Ltd - Oxford to verify any information. View our terms and conditions. Eleanor Nursing & Social Care Ltd - Oxford has an Enhanced Service - more info.