Eleanor Nursing & Social Care Ltd - Greenwich Branch

233 Plumstead High Street, Plumstead, London SE18 1HF
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9.3 4 Reviews
  • Eleanor Nursing & Social Care Ltd - Greenwich Branch, London
Eleanor Nursing & Social Care Ltd - Greenwich Branch provides dignified home care services.

Highly trained home care workers make sure all clients feel respected and listened to and receive the care they want.
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Person in charge

  • Caroline Green (Manager)

Eleanor Nursing & Social Care Ltd - Greenwich Branch Reviews (4)

9.3

Eleanor Nursing & Social Care Ltd - Greenwich Branch has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Eleanor Nursing & Social Care Ltd - Greenwich Branch has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 3
  • 4
  • 0
Reviewer Connection to Eleanor Nursing & Social Care Ltd - Greenwich Branch
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from F B (Daughter-in-law of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent support from all members of staff. Kind, helpful and understanding of needs so impressed.
Reply from Eleanor Healthcare Group, Greenwich team at Eleanor Nursing & Social Care Ltd - Greenwich Branch

Thank you for your kind words - it really means a lot. We're so glad to hear you've felt supported and understood by the team. Everyone here does their best to make sure people feel listened to and genuinely cared for, so knowing that's come through makes a real difference.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A H (Client) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service I have been given. My carer is cheerful polite and hardworking. I feel that she is very professional when dealing with me and I have no complaints. An excellent service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ose O (Daughter of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for, by Eleanor Nursing and Social Care, as I was struggling to look after her at the time. The carers were compassionate and dedicated in their job. Their job is to care for vulnerable people and they did that well, with empathy and compassion. They were just brilliant. My mother
initially was resisting support from the carers because she is a very private person but the regular carer was able to persuade her to accept the support. And to my surprise, my mother began looking forward to the carers' visits. My mother is currently abroad visiting family and when she comes back to London, I will be contacting Eleanor Care for their service via the council. When things go wrong, customers complain, so it is only appropriate for customers to also let the organisation know when things go right! I want to again say a very big thank you to Eleanor Care for looking after my mother with dedication, compassion and dignity. Thank you Eleanor Care!
Reply from Eleanor Healthcare Group, Greenwich team at Eleanor Nursing & Social Care Ltd - Greenwich Branch

Thank you so much for your heartfelt review. We're truly touched to hear about the positive impact our carers had on your mother and how she looked forward to their visits. Compassion and dedication are at the heart of everything we do, and we're glad that this was reflected in the care provided. It's important to us that our clients feel supported and cared for with dignity. We'll be honored to assist again when your mother returns, and we're here for you whenever needed. Thank you again for your kind words and for sharing your experience with Eleanor Care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane C (Daughter of Client) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the beginning Eleanor has been so helpful in accommodating the needs of our mum, the care provided is excellent, communication is great and overall, we couldn't ask for better, so thank you Eleanor we are all very happy.
Reply from Eleanor Healthcare Group, Greenwich team at Eleanor Nursing & Social Care Ltd - Greenwich Branch

Thank you for your wonderful feedback! We are happy to hear that we have been able to accommodate your mum's needs effectively. Your satisfaction and happiness are our top priorities, and we're grateful for your kind words. Thank you for choosing Eleanor and for sharing your positive experience. If there is anything more we can do to support you and your mum, please don't hesitate to reach out.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Eleanor Nursing & Social Care Ltd - Greenwich Branch is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Eleanor Nursing & Social Care Ltd - Greenwich Branch is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eleanor Nursing & Social Care Ltd - Greenwich Branch is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Greenwich Branch

What Type of Services does Eleanor Nursing & Social Care Ltd - Greenwich Branch offer?

Eleanor Nursing & Social Care Ltd - Greenwich Branch offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eleanor Nursing & Social Care Ltd - Greenwich Branch to verify any information. View our terms and conditions. Eleanor Nursing & Social Care Ltd - Greenwich Branch has an Enhanced Service - more info.