Eleanor Healthcare Group is your premier destination for unparalleled home care services in Bristol. With a rich legacy spanning over 40 years since their inception in 1979, Eleanor Healthcare Group has emerged as a trusted leader in the industry, deeply ingrained within the Bristol community.
Strategically situated in the vibrant Whitchurch area of Bristol, they extend their exceptional care services throughout South Bristol and beyond. The dedicated team delivers personalised...
Care Provided by Eleanor Nursing & Social Care Ltd - Bristol
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £31 - £33
- Weekly Live-in Care Fees: £1,350 - £1,450
Contact Eleanor Nursing & Social Care Ltd - Bristol to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Eleanor Nursing & Social Care Ltd
- Private Owned
Person in charge
- Sarah Wring (Branch Manager)
Eleanor Nursing & Social Care Ltd - Bristol Reviews (10)
Eleanor Nursing & Social Care Ltd - Bristol has a Review Score of 8.8 (8.768) out of 10, based on 10 reviews in the last 2 years.
Over all time Eleanor Nursing & Social Care Ltd - Bristol has 10 reviews.
Thank you
Thank you so much for your kind words. We understand how difficult and stressful these situations can be, so it's good to hear that the support made things a little easier for you and your family. We truly appreciate your recommendation. Thank you again.
My poor mum was diagnosed with early stage Alzheimer's in 2023 and due to her memory loss, required support at home with her medications and ensuring a hot meal was prepared. Social Services organised a care provider and Eleanor Care provided the home service for my mum. The carers looking after mum are polite and kind and some of them went above and beyond to ensure my mum received the care she needed. Mum's condition has worsened sadly and her care package changed suddenly and we had to move to another care provider unfortunately. We were very sad to be leaving Eleanor Care. Thank you for everything you did for mum.
Thank you so much for your message. It really means a lot to us. We were truly sorry to see your mum go, but we're so glad to hear the care she received brought some comfort during such a difficult time. She was always a pleasure to support, and it was clear how much she meant to you. Wishing you and your family all the very best moving forward.
Eleanor welcomed me to the company when my carers stopped their business. They have been caring for me since - personal care and light household tasks. I am pleased with the care I receive.
Thank you for sharing your experience. It's truly appreciated. It's great to hear that the transition went smoothly and that you've felt supported since the very beginning. Knowing you're happy with the care and day-to-day help means a lot. We're glad to be here for you.
Everything is working good at the minute, very happy with all the carers that have been coming to help me.
Thank you for sharing this lovely feedback. We're really pleased to hear that everything is going well and that you're happy with the carers supporting you. Your kind words mean a lot to the team, and we truly appreciate you taking the time to let us know.
Eleanor Care are easy to access, professional and helpful. I can pop in the office if I have a query and am always welcomed. The carers follow the care plan and have built up good relationships with Mum. She was reluctant at first, but now welcomes their visits and looks forward to seeing them. The office are helpful and flexible, doing their best to accommodate the best for the client.
Thank you so much for taking the time to share such thoughtful feedback. We're really pleased to hear that you find our team easy to reach and supportive, and that you always feel welcomed when visiting the office.
It's wonderful to know that the carers have built a strong relationship with your...
The majority of carers were very kind + understood mum's needs. Time keeping was good but mum never received the full time that was funded even when the company asked the L.A. to increase hours - on increase that was rarely used. Tasks marked as complete on the app were not. Some carers (despite being asked to stop) carried out tasks i.e dressing, applying cream, whilst mum was going to the toilet - lack of dignity. I felt the management team did not welcome any concerns raised about the service and were quite intimidating in their relationship with us.
Thank you for sharing such honest and important feedback. We're truly sorry to hear that your experience didn't always reflect the standard of care and respect your mum deserved. It's upsetting to know there were concerns around dignity, communication, and how your concerns were received - that...
Service is usually good with a few odd occasions where is not 100% but usually over 80% on time. I have no complaints about the staff and care given. Professionalism at all times.
Thank you for sharing your experience with us. We really appreciate your honesty. We're happy to hear you're pleased with the care and that the team has always shown professionalism. We know timing can make a real difference day to day, so it's helpful to know where things are working well and...
Overall experiene could of been excellent all bar a few that let it down. Staff was very good extremely helpful and polite also applies to management there are quite a few carers that are extremely outstanding and just a small minority that let the side down.
Thank you so much for taking the time to share this. It really means a lot to know that many of the team made a positive impression and helped you feel supported. We're sorry to hear there were a few moments that didn't quite reflect the standard we aim for and that's not something we take lightly....
All the young ladies who come are polite, competent and friendly. They take away the stress and worry of getting my husband showered and dressed. They come on time and are efficient but never pushy or impatient.
That's such a lovely reflection of the team. It's great to hear how much of a difference they're making for both you and your husband. Having people you can trust who treat you with patience and kindness really does take a huge weight off. We'll be sure to pass your kind words on. They'll be so appreciated.
We have had temporary care given by 3 other organisations before, none were without slight problems but none were the nightmare that Eleanor care is.
Thank you for sharing your honest feedback. We are deeply sorry to hear about your experience and the issues with timekeeping and the inconvenience it has caused. This is not the standard of service we strive to provide. We understand the importance of reliable and timely care, especially for your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 July 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Eleanor Nursing & Social Care Ltd - Bristol.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Eleanor Nursing & Social Care Ltd - Bristol.
Meet the Team (1)
Meet Sarah Wring, the registered manager at the Bristol home care branch. With an impressive 31-year career in the care sector, Sarah embarked on her journey as a dedicated carer, driven by a profound passion for helping others.
Joining Eleanor Care in March 2024, Sarah has focused on enhancing care delivery standards and spearheading recruitment efforts. Her extensive experience and unwavering commitment to providing compassionate care make her an invaluable asset to the team, dedicated to making a positive impact on the lives of those served.
Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Bristol
How many Carers does Eleanor Nursing & Social Care Ltd - Bristol employ?
Eleanor Nursing & Social Care Ltd - Bristol employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eleanor Nursing & Social Care Ltd - Bristol to verify any information. View our terms and conditions. Eleanor Nursing & Social Care Ltd - Bristol has an Enhanced Service - more info.