Home Care Providers Owned by Eleanor Nursing & Social Care Ltd in Dorset
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Dorset for Eleanor Nursing & Social Care Ltd are showing below.
View the details of all 15 locations (with 131 reviews) owned by Eleanor Nursing & Social Care Ltd
Eleanor Nursing & Social Care Ltd Locations in Dorset (3)
Eleanor Nursing & Social Care Ltd - Poole
9.7
11 reviews
22 Parkstone Road, Parkstone, Poole BH15 2PG
With a steadfast commitment to excellence, Eleanor Healthcare Group's branch in Poole has proudly served the community since 2010, establishing a remarkable reputation across Poole and Bournemouth. Eleanor Care in Poole specialises in providing domiciliary… Read more about Eleanor Nursing & Social Care Ltd - Poole
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25 / hour
Eleanor Nursing & Social Care Ltd - Dorchester
9.4
6 reviews
182 Bridport Road, Poundbury, Dorchester DT1 3BN
Situated in the heart of the esteemed Poundbury Estate, Eleanor Healthcare Group is your trusted provider of exceptional home care services in Dorchester. The branch embodies the regal essence of home care, delivering nothing short of the Royal touch… Read more about Eleanor Nursing & Social Care Ltd - Dorchester
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25 / hour
Eleanor Nursing & Social Care Ltd - Christchurch
8.3
8 reviews
1052 Christchurch Road, Pokesdown, Bournemouth BH7 6DS
Eleanor Healthcare Group's Christchurch branch offers a diverse range of services tailored to meet your needs. Their primary focus is personal care, including assistance with morning routines such as washing, drying, and dressing. Additionally, they… Read more about Eleanor Nursing & Social Care Ltd - Christchurch
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25 / hour
Eleanor Nursing & Social Care Ltd Reviews in Dorset (25)
9.1
Eleanor Nursing & Social Care Ltd has a Group Review Score of 9.1 (9.090) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing & Social Care Ltd must have a Review Score.
Review of
Eleanor Nursing & Social Care Ltd - Christchurch
from Peter B (Partner of Client) published on 6 November 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The level of attention towards my wife varies greatly dependant on the people that attend her, some have a lot of empathy and have a connection with her and with some carers there is none of that, a Client with severe Alzheimer's needs constant reassurance. Some of the Carer's perform a high quality
visit but some just seem to rush the activity without setting any standard, I would criticise the Eleanor management for not auditing the quality of care quality of their staff. The timing of the care visits can be erratic especially the morning ones invariably they are late, they do not seem to have sufficient travel time allotted in their schedule. My overall feeling:- it's better the devil you know.
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from Phoebe C (Daughter of Client) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I honestly cannot find a fault with this incredible team. They have given our family a new lease of life this year and a sense of independence.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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Review of
Eleanor Nursing & Social Care Ltd - Christchurch
from V C (Client) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am looked after by all carers with dignity and care. I do appreciate that I now have some carers each day who know my routine. They always help in anyway they can. The office always very helpful very satisfied with all my care at home.
Reply from Eleanor Healthcare Group, Christchurch Team at Eleanor Nursing & Social Care Ltd - Christchurch
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from Samuel M (Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very content with service.
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from E I (Client) assisted by family/friend published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service.
Good communication.
Reliable & consistent.
Lovely carers.
Very helpful.
Makes life easier.
Thank you!
Good communication.
Reliable & consistent.
Lovely carers.
Very helpful.
Makes life easier.
Thank you!
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from Anna B (Daughter of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely team of carers who are kind, conscientious and proactive in suggesting changes that might make Mum's life better. They have enabled her to be safe and happy in her own home even with some quite serious health issues.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from T M (Daughter of Client) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely caring staff most of the cares are her favourite they are always chatty and work in a calm manner. My mothers needs her personal carers to chat to her to brighten up her day/night and understand without her hearing aids she can't hear has well.
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Review of
Eleanor Nursing & Social Care Ltd - Christchurch
from Sophie B (Client) published on 10 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My care package started on week beginning 21st October 2024 through social services and I have been really happy with Eleanor Care. The office staff and the carers are extremely understanding of how variable my long list of health problems can be as sometimes I have to cancel visits etc. My regular
carer and I have built up a really good rapport with, she is so lovely and I'm completely comfortable with her. The other carers I also really like (as my one carer doesn't work Fridays). I have had a few other ladies but I can't remember their names. Anyway, overall I would recommend this company for home care. I used to work as a carer myself years ago before I became ill so I am very familiar with the expected standard of care and I am quite impressed with Eleanor so far. Thank you so much and keep up the good work.
Reply from Eleanor Healthcare Group, Christchurch Team at Eleanor Nursing & Social Care Ltd - Christchurch
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from L D (Wife of Client) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Extremely happy with the care my husband receives. It takes a lot of pressure off me knowing that the care providers are coming to take care of things in a friendly, professional manner.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from A S (Son of Client) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The cares are helpful. They keep me updated with any looming health issues with mum. Overall happy with the service.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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Review of
Eleanor Nursing & Social Care Ltd - Dorchester
from Elizabeth P (Daughter of Client) published on 16 December 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Eleanor Care Dorchester have been visiting my elderly Mum in her home for the last 4 years. Throughout they have been caring and friendly, very helpful and communicative. Mum currently has 2 visits a day, for breakfast and dinner.
Staff, according to Mum, are friendly and it's nice for her to learn
Staff, according to Mum, are friendly and it's nice for her to learn
about their lives and families. I have spoken to a few of them on the phone (I live a long way away, in Derby). Just thinking forward for a couple of improvements, timings of visits are sometimes irregular - I'm sure this is nobody's fault and probably due to staff illness, but breakfasts can be a bit late sometimes. However overall we are very happy with and grateful for the care you provide.
Reply from Eleanor Healthcare Group, Dorchester Team at Eleanor Nursing & Social Care Ltd - Dorchester
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from K F (Client) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fine. Pleasant staff - helpful and polite.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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Review of
Eleanor Nursing & Social Care Ltd - Christchurch
from Elizabeth F (Daughter of Client) published on 26 July 2024 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Once the medication problems had been sorted out Eleanor Care have been good with my Dad. The staff seemed kind and conscientious, the only thing I didn't like was the visits seem to be very short at times, being a carer myself I thought that 15-minute visits had been ruled out as not enough time to
do anything and some of the visits were shorter than that.
Reply from Eleanor Healthcare Group, Christchurch Team at Eleanor Nursing & Social Care Ltd - Christchurch
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Review of
Eleanor Nursing & Social Care Ltd - Christchurch
from R W (Granddaughter of Client) published on 26 July 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have had some difficult situations with care staff leaving Gran's flat/bed in an unacceptable state of cleanliness in the past, this appears to have got a lot better in the last 6 months or so and Gran appeared to have mainly the same care people on a regular basis.
My only fault would be that I
My only fault would be that I
and Gran do not want her stuck in bed at 10am onwards as she feels this is too late and is often wet and stuck there.
But the management do their best to stay in contact and let me know to their knowledge what going on.
But the management do their best to stay in contact and let me know to their knowledge what going on.
Reply from Eleanor Healthcare Group, Christchurch Team at Eleanor Nursing & Social Care Ltd - Christchurch
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Review of
Eleanor Nursing & Social Care Ltd - Dorchester
from Y R (Client) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am extremely pleased with all aspects of the service that we have received from the very first moment that we were put in contact with Eleanor Care earlier this year. The admin staff are extremely polite when answering the phone and efficiently processing our needs. The care worker is excellent. Treats
my husband with dignity and is enthusiastic and thoughtful about his needs. She is a breath of fresh air around the house. I would have no hesitation about recommending Eleanor Care to friends, family and other people.
Reply from Eleanor Healthcare Group, Dorchester Team at Eleanor Nursing & Social Care Ltd - Dorchester
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Review of
Eleanor Nursing & Social Care Ltd - Dorchester
from R L (Client) assisted by family/friend published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dont know what we would do without you. Thank you everyone.
Reply from Eleanor Healthcare Group, Dorchester Team at Eleanor Nursing & Social Care Ltd - Dorchester
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from J T (Client) assisted by family/friend published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am cared for really well.
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Review of
Eleanor Nursing & Social Care Ltd - Christchurch
from D W (Husband of Client) assisted by family/friend published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Overall the care for my wife is good. My point of attention is that communication could be improved especially when there is a change of time and or carers.
Reply from Eleanor Healthcare Group, Christchurch Team at Eleanor Nursing & Social Care Ltd - Christchurch
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from M B (Husband of Client) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Eleanor Nursing Care (Poole) have been a support for me over a number of years now. Looking after my wife with Alzheimer's (6 years). Mobility has become a problem and I can rely on Eleanor's staff to be there for me. Thank you.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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Review of
Eleanor Nursing & Social Care Ltd - Poole
from J B (Client) assisted by family/friend published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have received great service from all staff involved, couldn't ask for more friendly service.
Reply from Eleanor Healthcare Group, Poole Team at Eleanor Nursing & Social Care Ltd - Poole
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