Home Care Providers Owned by Eleanor Nursing & Social Care Ltd in Bristol

Thank you so much for your kind words. We understand how difficult and stressful these situations can be, so it's good to hear that the support made things a little easier for you and your family. We truly appreciate your recommendation. Thank you again.

Thank you so much for your message. It really means a lot to us. We were truly sorry to see your mum go, but we're so glad to hear the care she received brought some comfort during such a difficult time. She was always a pleasure to support, and it was clear how much she meant to you. Wishing you and your family all the very best moving forward.

Thank you for sharing your experience. It's truly appreciated. It's great to hear that the transition went smoothly and that you've felt supported since the very beginning. Knowing you're happy with the care and day-to-day help means a lot. We're glad to be here for you.

Thank you for sharing this lovely feedback. We're really pleased to hear that everything is going well and that you're happy with the carers supporting you. Your kind words mean a lot to the team, and we truly appreciate you taking the time to let us know.

Thank you so much for taking the time to share such thoughtful feedback. We're really pleased to hear that you find our team easy to reach and supportive, and that you always feel welcomed when visiting the office.

It's wonderful to know that the carers have built a strong relationship with your...  Read more

Thank you for sharing such honest and important feedback. We're truly sorry to hear that your experience didn't always reflect the standard of care and respect your mum deserved. It's upsetting to know there were concerns around dignity, communication, and how your concerns were received - that...  Read more

Thank you for sharing your experience with us. We really appreciate your honesty. We're happy to hear you're pleased with the care and that the team has always shown professionalism. We know timing can make a real difference day to day, so it's helpful to know where things are working well and...  Read more

Thank you so much for taking the time to share this. It really means a lot to know that many of the team made a positive impression and helped you feel supported. We're sorry to hear there were a few moments that didn't quite reflect the standard we aim for and that's not something we take lightly....  Read more

That's such a lovely reflection of the team. It's great to hear how much of a difference they're making for both you and your husband. Having people you can trust who treat you with patience and kindness really does take a huge weight off. We'll be sure to pass your kind words on. They'll be so appreciated.

Thank you for sharing your honest feedback. We are deeply sorry to hear about your experience and the issues with timekeeping and the inconvenience it has caused. This is not the standard of service we strive to provide. We understand the importance of reliable and timely care, especially for your...  Read more