Home Care Providers Owned by Eleanor Nursing & Social Care Ltd in London

Reply from Eleanor Healthcare Group, Barnet Team at Eleanor Nursing & Social Care Ltd - Barnet

Thank you for sharing such kind words . It's always so heartwarming to hear when the care and support make a real difference day to day. Knowing that you feel listened to, cared for, and looked after by people who genuinely enjoy being there for you is exactly what we hope for. We'll be sure to share your lovely message with the whole team. It will mean so much to them.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for your honest feedback - it really does mean a lot. We're sorry to hear the timing hasn't quite been working for you. We understand how important it is for the visits to feel right and fit comfortably into your day. We'll be in touch to talk things through and see how we can make things better moving forward.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you so much for your kind words. It's truly moving to hear how much of a difference the carers have made during such a challenging time. Learning to walk again is no small feat, and we're so glad that those supporting you have helped lift your spirits along the way. A smile can mean everything and knowing the team brings that to your day means the world to us.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

That's really lovely to hear - it sounds like she's made a real difference. Having someone who not only does their job well but also brings warmth and genuine care to it makes such an impact. We're so glad the experience has been a positive one for you.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you so much for sharing this. It's lovely to hear how much of a difference that particular carer made - a warm smile and a bit of encouragement can go such a long way. We're also really glad the rest of the team helped make things feel a little less overwhelming. It means a lot to us that you felt supported during such a tough time.

Reply from Eleanor Healthcare Group, Greenwich team at Eleanor Nursing & Social Care Ltd - Greenwich Branch

Thank you for your kind words - it really means a lot. We're so glad to hear you've felt supported and understood by the team. Everyone here does their best to make sure people feel listened to and genuinely cared for, so knowing that's come through makes a real difference.

Reply from Eleanor Healthcare Group, Lewisham Team at Eleanor Nursing & Social Care Ltd - Lewisham

Thank you for your honest feedback - it really helps. We're glad to hear that the regular care has been good, but we completely understand how frustrating it can be when new carers aren't fully up to speed or timings vary. Consistency makes a big difference, and we'll make sure your comments are shared with the team to help improve communication and continuity.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for your honest feedback - it really means a lot. We're so pleased to hear how helpful and competent you've found our team member. We'll be sure to pass your kind words on to her. We're always working to make sure that the same level of care and support shines through across the board.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thanks so much for your feedback - it's really appreciated. We're glad to hear that the care has been delivered to a high standard and that our team is making a positive difference. We do understand that there can occasionally be hiccups, especially when someone is newer to the role, and we'll make sure your comments are shared with the team so we can keep improving. Thanks again for your kind words and your honesty - it really helps us do better.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for your feedback. It's great to hear that both you and your mum feel supported by the carers. Kindness and helpfulness are at the heart of what we do, and we're so glad it's making a difference for you. If there's ever anything more we can do, please don't hesitate to let us know!

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you so much for your feedback. We're happy to hear that you find our staff efficient and friendly. Flexibility and good communication are important to us, so it's great to know that our team has been able to meet your needs. If there's anything more we can do, please feel free to reach out!

Reply from Eleanor Healthcare Group, Lewisham Team at Eleanor Nursing & Social Care Ltd - Lewisham

Thank you for your feedback. We're so happy to hear that you are happy with your carers and the care they provide. Continuity is important, and we appreciate your concerns about having new carers. We strive to ensure a smooth transition whenever changes occur and will do our best to provide consistency in your care. Your comfort and well-being are our priorities, and we appreciate your trust in us.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for your kind words and positive feedback. We are delighted to hear that you are pleased with the care and support you receive. Trust and compassion are central to our approach, and we remain committed to maintaining the high standard of care you deserve. Thank you.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for sharing your kind feedback. It's wonderful to hear that our carers have been warm, polite, and understanding, helping to create a comfortable and reassuring environment. We are committed to ensuring individuals feel at ease and well cared for, and we truly value your appreciation.

Reply from Eleanor Healthcare Group, Bexley Branch at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for sharing such kind feedback. It's heartening to know that our care has brought comfort and positivity during challenging times. We strive to offer compassionate, professional support to both individuals and their families, making every effort to brighten each day. Your appreciation means a great deal to us, and we're honoured to be part of your care journey.