Eleanor Nursing & Social Care Ltd - Croydon Office, Southbridge House Business Centre, Southbridge Place, Croydon, London CR0 4HA

Care Provided by Eleanor Nursing & Social Care Ltd - Croydon Office

Types of Home Care

Visiting Care

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £31.41

Contact Eleanor Nursing & Social Care Ltd - Croydon Office to get a personalised quote:

weekends £33.83
bank holidays £47.12

hourly

The price(s) shown are provided by the agency. Contact Eleanor Nursing & Social Care Ltd - Croydon Office for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Eleanor Nursing & Social Care Ltd
Private Owned

Person in charge

Layanvi Abrahams (Manager)

Eleanor Nursing & Social Care Ltd - Croydon Office Reviews (4)

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3.3

Eleanor Nursing & Social Care Ltd - Croydon Office has a Review Score of 3.3 (3.250) out of 10, based on 1 reviews in the last 2 years.
Over all time Eleanor Nursing & Social Care Ltd - Croydon Office has 4 reviews.

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Review from M E (Client / Service User) published on 9 January 2026 Submitted via Review Postal Card•

Overall Experience

I am writing to you because I did have a girl do my shopping but didn't go to the shop I like. I have a home help and they don't care for me or take care of me when I ask them to do my shopping. I find them don't go to the shop I like a certain supermarket not have a good girl that does my shopping. I like a certain supermarket if I can get the service. I used to get 3 hour a week for shopping and now I get 1 hour a week. I gave them mini cab money like £11.00 to come back from the shop w. When the care is good I do not mind paying for the mini cab fare the care supervise me as I take medicine. I hope you can understand this letter

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↩Reply from Eleanor Healthcare Group, Croydon Team at Eleanor Nursing & Social Care Ltd - Croydon Office

Thank you for taking the time to write and share how you're feeling. We want you to know your concerns are heard and taken seriously. It's clear that having someone who understands your needs and supports you in the way that works best for you is very important. We'll make sure your concerns are... Read more

Staff

Care / Support

Management

No Rating

Treated with Dignity

No Rating

Value for Money

Review from P P (Client / Service User) published on 28 May 2024 Submitted via Postal Card•

Overall Experience

I am happy with the treatment I receive. The carers I have regularly understand my needs and think for themselves when supplies like coffee and tea run out and replace the containers.

They know what to do with my lunches. However, I do not feel Eleanor Nursing & Social Care have enough staff to fill in when people are sick or on holiday. It often means some carers have too many calls for a single day.

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↩Reply from Eleanor Healthcare Group, Croydon Team at Eleanor Nursing & Social Care Ltd - Croydon Office

We're pleased to hear that you are happy with the treatment you receive and that your regular carers understand your needs and go above and beyond. We appreciate your honesty regarding staffing challenges. Please know that we are actively working on improving our staffing levels to ensure... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Eugenie L (Client / Service User) published on 28 May 2024 Submitted via Postal Card•

Overall Experience

I was very impressed by the caring nature of my carer. I was looked after with thought and empathy.

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↩Reply from Eleanor Healthcare Group, Croydon at Eleanor Nursing & Social Care Ltd - Croydon Office

Dear Eugenie, we're delighted to hear that you are happy with the service your carer provides. Your feedback is greatly appreciated and we will be sure to share it with your carer and the rest of our team. If there is anything more we can do for you, please don't hesitate to reach out. Thank you for choosing our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dawnita J (Client / Service User) published on 28 May 2024 Submitted via Postal Card•

Overall Experience

The care I receive is always exceptional. My carer is attentive to my needs, she takes pride in her work and respects my home. I'm a very particular, fussy person, my service provider and staff are always accommodating and understanding. I've had no issues with my service provider or staff. They are all respectful and caring. I have a set caregiver which makes my experience easy as I'm always aware of who comes into my home, this is comforting and puts me at ease as I receive personal care daily.

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↩Reply from Eleanor Healthcare Group, Croydon Team at Eleanor Nursing & Social Care Ltd - Croydon Office

Dear Dawnita, thank you for your wonderful feedback! We appreciate your kind words about our service and staff and we're delighted that we have been able to accommodate your preferences and needs. Your satisfaction and comfort are our top priorities and your feedback encourages us to continue... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Eleanor Nursing & Social Care Ltd - Croydon Office.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Croydon Office

How many Carers does Eleanor Nursing & Social Care Ltd - Croydon Office employ?

Eleanor Nursing & Social Care Ltd - Croydon Office employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eleanor Nursing & Social Care Ltd - Croydon Office to verify any information. View our terms and conditions. Eleanor Nursing & Social Care Ltd - Croydon Office has an Enhanced Service -what an Enhanced Service includes.

Eleanor Nursing & Social Care Ltd - Croydon Office

Care Provided by Eleanor Nursing & Social Care Ltd - Croydon Office

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Eleanor Nursing & Social Care Ltd - Croydon Office Reviews (4)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (0)

Accreditations

Meet the Team (0)

Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Croydon Office

How many Carers does Eleanor Nursing & Social Care Ltd - Croydon Office employ?