Eleanor Nursing & Social Care Ltd - Croydon Office provides high quality care in people's homes.
Home care services are given by compassionate staff who deliver respectful care.
Personal care such as help bathing, going to the toilet as well as assistance with household duties, respite care are all available.
Care Provided by Eleanor Nursing & Social Care Ltd - Croydon Office
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £31.41
bank holidays £47.12
hourly
Contact Eleanor Nursing & Social Care Ltd - Croydon Office to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Eleanor Nursing & Social Care Ltd
- Private Owned
Person in charge
- Layanvi Abrahams (Manager)
Eleanor Nursing & Social Care Ltd - Croydon Office Reviews (4)
Eleanor Nursing & Social Care Ltd - Croydon Office has a Review Score of 8.5 (8.455) out of 10, based on 4 reviews in the last 2 years.
Over all time Eleanor Nursing & Social Care Ltd - Croydon Office has 4 reviews.
I am writing to you because I did have a girl do my shopping but didn't go to the shop I like. I have a home help and they don't care for me or take care of me when I ask them to do my shopping. I find them don't go to the shop I like a certain supermarket not have a good girl that does my shopping. I like a certain supermarket if I can get the service. I used to get 3 hour a week for shopping and now I get 1 hour a week. I gave them mini cab money like £11.00 to come back from the shop w. When the care is good I do not mind paying for the mini cab fare the care supervise me as I take medicine. I hope you can understand this letter
Thank you for taking the time to write and share how you're feeling. We want you to know your concerns are heard and taken seriously. It's clear that having someone who understands your needs and supports you in the way that works best for you is very important. We'll make sure your concerns are...
They know what to do with my lunches. However, I do not feel Eleanor Nursing & Social Care have enough staff to fill in when people are sick or on holiday. It often means some carers have too many calls for a single day.
We're pleased to hear that you are happy with the treatment you receive and that your regular carers understand your needs and go above and beyond. We appreciate your honesty regarding staffing challenges. Please know that we are actively working on improving our staffing levels to ensure...
I was very impressed by the caring nature of my carer. I was looked after with thought and empathy.
Dear Eugenie, we're delighted to hear that you are happy with the service your carer provides. Your feedback is greatly appreciated and we will be sure to share it with your carer and the rest of our team. If there is anything more we can do for you, please don't hesitate to reach out. Thank you for choosing our service.
The care I receive is always exceptional. My carer is attentive to my needs, she takes pride in her work and respects my home. I'm a very particular, fussy person, my service provider and staff are always accommodating and understanding. I've had no issues with my service provider or staff. They are all respectful and caring. I have a set caregiver which makes my experience easy as I'm always aware of who comes into my home, this is comforting and puts me at ease as I receive personal care daily.
Dear Dawnita, thank you for your wonderful feedback! We appreciate your kind words about our service and staff and we're delighted that we have been able to accommodate your preferences and needs. Your satisfaction and comfort are our top priorities and your feedback encourages us to continue...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Meet the Team (0)
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Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Croydon Office
How many Carers does Eleanor Nursing & Social Care Ltd - Croydon Office employ?
Eleanor Nursing & Social Care Ltd - Croydon Office employs 45 carers.
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