Eleanor Healthcare Group is now operating in London borough of Brent. Committed to delivering the best care services and set standards across the service, the team is now operating from Unimix House, Office at M17, 2nd Floor, Park Royal, NW10 7TR.
Eleanor Healthcare Group operates as one of the six strategic providers in the new service set up of London Borough of Brent. This enables the group to lead provision of...
Care Provided by Eleanor Nursing & Social Care Ltd - Brent
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £31.41
Contact Eleanor Nursing & Social Care Ltd - Brent to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Eleanor Nursing & Social Care Ltd
- Private Owned
Person in charge
- Masufa Chowdhury (Manager)
Eleanor Nursing & Social Care Ltd - Brent Reviews (5)
Eleanor Nursing & Social Care Ltd - Brent has a Review Score of 8.8 (8.833) out of 10, based on 4 reviews in the last 2 years.
Over all time Eleanor Nursing & Social Care Ltd - Brent has 5 reviews.
Love the staff and how they perform, you should pay them more!
Thank you so much for your lovely feedback. We're really glad to hear that you've had such a positive experience with our team, they work incredibly hard and genuinely care about the people they support.
We appreciate your comment about pay as well. We regularly review our staff compensation and...
I am happy with this care agency. The communicate respectfully and care about their clients needs. The carers are pleasant and and proficient in their interactions with my mother. She is also happy with the carers and how they conduct themselves.
The office staff are helpful and make good efforts to provide solutions when necessary. We are both happy with the agency.
I would like to thank you for all they have done so far.
Thank you so much for your kind and thoughtful words. It's lovely to hear that both you and your mother feel supported and listened to because that kind of trust and comfort means everything. We're especially glad the care has felt respectful and responsive, both at home and through the office team. Your thanks are truly appreciated, and we're grateful to be part of your journey.
Carers are very kind and caring. My dad is quite demanding and they manage his requests well. They are friendly and have developed a good rapport with him. They have good communication and they listen to my dad and the family.
Thank you for your feedback. We're pleased to hear that the care provided has been compassionate and attentive. Building strong rapport and maintaining open communication are key priorities, and it's wonderful to know these aspects have been positive for you and your loved one. Your support and kind words mean a lot to us.
Could do with more time with client.
Thank you for your feedback. We understand that having sufficient time is crucial for providing thorough and personalised care. We will review your feedback and look into how we can ensure that clients receive the time and attention they deserve. Your input is valuable in helping us improve our...
I didn't any complaint with company. I just have issues with time to send the carers and overall they provided very good services. They always lessons my problem and changed the things according to my choices.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 October 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Eleanor Nursing & Social Care Ltd - Brent.
Awards / Recognitions (1)
- Recipient: Eleanor Nursing & Social Care Ltd - BrentDate: Tuesday 27 Apr 2021
Meet the Team (1)
Meet Masufa Chowdhury, the manager of our Brent Home Care branch. With two decades of experience in social care, Masufa recently assumed the role of Branch Manager at Eleanor Healthcare Group's Brent Home Care branch in July 2022.
Masufa's approach is centred on fostering a positive and compassionate environment. She is dedicated to making the Brent Home Care branch a place where both service users and staff flourish, with a primary focus on their happiness and well-being.
With a determined mindset and a commitment to excellence, Masufa tackles challenges head-on. Her goal is to cultivate a supportive atmosphere where everyone feels valued and fulfilled.
Frequently Asked Questions about Eleanor Nursing & Social Care Ltd - Brent
How many Carers does Eleanor Nursing & Social Care Ltd - Brent employ?
Eleanor Nursing & Social Care Ltd - Brent employs 44 carers.
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