Helping Hands Home Care (Newark) offers a fully managed service that is regulated by the Care Quality Commission (CQC).
Whether you need regular hourly visits throughout the week to help you with daily tasks, or more intensive live-in support for a complex condition following an injury, Helping Hands' Newark team provides individually tailored support that is completely unique to you and your requirements.
A loved one may be returning home following...
Care Provided by Helping Hands Home Care (Newark)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33.90
- Weekly Live-in Care Fees: from £1,750
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (Newark) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Adele Aston (Branch Care Manager)
Helping Hands Home Care (Newark) Reviews (11)
Helping Hands Home Care (Newark) has a Review Score of 9.1 (9.067) out of 10, based on 5 reviews in the last 2 years.
Over all time Helping Hands Home Care (Newark) has 11 reviews.
Mum looks forward to the carers coming in on a tea time. They make her tea and shower and chat to her. They are always on time, friendly and helpful and lovely with mum. Brilliant service. Thank you.
Thank you for taking the time to leave us a review, we really are very grateful.
We are delighted to hear your Mum looks forward to the carers visits and they are always friendly, helpful and on time.
The team will be thrilled to know you feel the service is brilliant and read your comments when we pass them on shortly.
Kindest regards
Katie
As a family we are extremely pleased with the level of care received by Mum. Most importantly she is very happy with the carers particularly their attitude and the way they respectfully listen to her needs and wishes. We would definitely recommend Helping Hands Newark.
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear you are extremely pleased with the level of care your Mum receives and it is great to know she is very happy with the carers attitudes and the way they are respectful and listen to her...
Overall, it's not too bad. Over the months, there has been a few problems with certain members of staff that has been resolved with the management. Hopefully, the treatment will now be stable.
Thank you for leaving us a review, we appreciate it.
We are so pleased to hear that after a few problems with certain staff members this has been resolved with management and overall you feel the service is not too bad.
We also hope that things continue to remain stable and will be sure to pass on your comments to the local team.
Kindest regards
Katie
Care given by the Newark team at Helping Hands was excellent. I would recommend them, and have, to family and friends.
Cost issue, we use three care companies when on holiday in the Lake District, North Yorkshire and County Durham, all three provide a comparable level of care at up to £10 a day cheaper.
Helping hands, due to its size should have economies of scale, there is no evidence of this.
Hi, thank you so much for taking the time to leave us a review! We really appreciate your feedback. I will communicate this to the branch manager and Area Care Manager. Best wishes.
Very thorough review, ensured all of our needs were catered for.
We have access to staff in our local office - they are always helpful and supportive.
Carers are always punctual, caring and concerned. They work hard and always leave us feeling cheerful and well cared for.
Establishing a contact for care from Helping Hands is the best step I could have taken to support my wish to remain at home despite frailty and numerous health problems. The staff have been excellent - a real joy to welcome them into my home. They combine efficiency with care and support, and I feel so much better after their visits.
It brightens my day each time the care provider comes to help me. Very careful strip washing, all my creams applied soothingly. The bedroom, bathroom and kitchen/living room are always left tidy. Sandwiches and hot meals are presented carefully. Any extra help, such as phoning the doctor or arranging transport for hospital appointments is provided smoothly. I am extremely grateful for this.
That's all I need to say.
Best wishes.
The carers are very efficient and pleasant.
Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 July 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Helping Hands Home Care (Newark).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Helping Hands Home Care (Newark).
Meet the Team (1)
About me
As Branch Manager for Newark, I am responsible for the continual contribution to the care planning of our customers, as well as safeguarding and promoting the welfare of all our customers and staff. I also ensure we maintain an excellent standard of services for individual customers, all while meeting the standards as identified by the Care Quality Commission (CQC). Through identified training programmes, I also ensure that our carers are supported to deliver the highest quality of care at all times.
Experience and expertise
My career in care began when I left college and began working within the Local Authority in residential homes, working with Looked After Children and Young People with emotional and behavioural difficulties, learning difficulties, and with families with children under five, within the Early Help and Intervention Team.
I've been a Residential Support Worker, Senior Residential Support Worker, Children's Centre Area Leader, Registered Manager and Head of Care, and have an NVQ Level 4 in Working with Children and Young People, NVQ Level 5 in Leadership and Management and Level 4 in Education and Training.
Why I chose Helping Hands
I chose to work for Helping Hands as I believe that the philosophy of the organisation represents my own views on the support that will be available to our customers. I am driven to ensure that the best possible outcomes are achieved for all customers and that I have a happy staff team.
Frequently Asked Questions about Helping Hands Home Care (Newark)
How many Carers does Helping Hands Home Care (Newark) employ?
Helping Hands Home Care (Newark) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Newark) to verify any information. View our terms and conditions. Helping Hands Home Care (Newark) has an Enhanced Service - more info.