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Helping Hands Home Care (Maidenhead & Windsor)

Suite 10, Queen Anne House, 25-27 Broadway, Maidenhead, Berkshire SL6 1LY
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Helping Hands Home Care (Maidenhead & Windsor) logo
Helping Hands Home Care (Maidenhead & Windsor), Maidenhead
Helping Hands Home Care (Maidenhead & Windsor), Maidenhead
Helping Hands Home Care (Maidenhead & Windsor), Maidenhead

Whether you require one visit a week for 30-minutes or 24-hour live-in care, Helping Hands offers a bespoke, fully managed service from your local branch team in Windsor & Maidenhead.

Helping Hands is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care.

With more than 100 branches across England and Wales, you can rely on Helping Hands to understand...  

Care Provided by Helping Hands Home Care (Maidenhead & Windsor)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £37.70
  • Weekly Live-in Care Fees: from £1,900

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Maidenhead & Windsor) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Maidenhead & Windsor) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Louise Whiting (Branch Care Manager)

Helping Hands Home Care (Maidenhead & Windsor) Reviews (5)

7.8

Helping Hands Home Care (Maidenhead & Windsor) has a Review Score of 7.8 (7.833) out of 10, based on 2 reviews in the last 2 years. Over all time Helping Hands Home Care (Maidenhead & Windsor) has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from John W (Client / Service User) published on 5 February 2026 Submitted via Website
Overall Experience
No complaints, Bibbi was excellent, she achieved a very high standard of workmanship and was friendly and personable.

I have no difficulty in recommending Bibi for the future, she always arrived on time

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Maidenhead & Windsor)
Thank you very much for sharing your feedback. We are delighted to hear that you had such a positive experience with Bibi. It is wonderful to know that she delivered a very high standard of workmanship while also being friendly, personable, and consistently punctual.

Your kind recommendation means...  

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Review from Elizabeth F (Daughter of Client) published on 4 September 2025 Submitted via Website
Overall Experience
Helping Hands staff are friendly and engaging, from managers through to carers. They are supportive to the whole family and understand how important your family member is.
They give a specific time of arrival which they stick to, which is immensely helpful for organisation of appointments etc
My Mum loved them and benefitted from their visits. They were a huge improvement on our previous carers.
Some practical elements needed tweaking, but this is always the case in these situations and can be rectified.

Overall a good experience and would recommend.

Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Maidenhead & Windsor)
Thank you for taking the time to leave us a Homecare review, we really do appreciate it.
We are thrilled you feel the team at Maidenhead are friendly, engaging and supportive to the whole family.

And is is great to hear they always arrived at the time they were due and your Mum loved and...  

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Review from Susan V (Daughter of Client) published on 25 May 2023 Submitted via Postal Card
Overall Experience

Carers are all very kind, respectful and professional. They look after my father who has Alzheimer's and is bedbound. They provide personal care and they are very thorough and considerate. They are a pleasure to have in the house. I'm very grateful for their service.

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Review from Tim H (Son of Client) published on 18 August 2022 Submitted via Website
Overall Experience

Helping Hands has offered excellent care for my mother since the beginning of the year. Her carers are warm and compassionate and the office is very responsive. We've been hugely impressed by their service, in particular the continuity of care mum receives, and would be happy to recommend them.

Reply from Louise Whiting, Branch Care Manager at Helping Hands Home Care (Maidenhead & Windsor)
Thank you so much for this glowing review and recommendation! I'm delighted to hear how happy you are without carers and that they are so warm and compassionate - it is our absolute pleasure to provide care for your mother. Your kind feedback is truly appreciated.

Best wishes.

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Review from Rachel O (Client / Service User) published on 11 November 2020 Submitted via Postal Card
Overall Experience

I used Helping Hands after having spinal surgery and needing help with personal care. I was not looking forward to having assistance, but from the first phone call, I just knew Helping Hands were right for me. Then when my carer arrives, well I don't know how to put into words how relaxed and assured I was. She is the perfect, caring, kind, patient, professional and calming. She is just an angel and I cannot thank her enough. I will clearly miss her 9am each morning.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Helping Hands Home Care (Maidenhead & Windsor).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Maidenhead & Windsor).

Meet the Team (1)

Louise Whiting Job Title: Branch Care Manager
Louise Whiting

About me

As the registered branch manager, I am responsible for overseeing the day-to-day management of the branch to ensure that it is efficient in providing the highest standard of care to all our customers as well as ensuring that our branch staff and team of carers feel supported within their role. At Helping Hands Maidenhead our team of carers and branch staff aspire to deliver a service that is person-centred and meets the needs of those in our local community.

Experience and expertise

I started my journey into care in 2008 as a care assistant as I wanted to have a career that was rewarding and gave me a sense of purpose and I have to say the goal is still the same.

Why I chose Helping Hands

I joined Helping Hands as I strongly believe in their ethos and values, we have such an amazing network of support who lives these values on a daily basis so I feel blessed to be part of such an amazing team.

Frequently Asked Questions about Helping Hands Home Care (Maidenhead & Windsor)

How many Carers does Helping Hands Home Care (Maidenhead & Windsor) employ?

Helping Hands Home Care (Maidenhead & Windsor) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Maidenhead & Windsor) to verify any information. View our terms and conditions. Helping Hands Home Care (Maidenhead & Windsor) has an Enhanced Service - more info.