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CEL Homecare Consett

73A Medomsley Road, Consett, Durham DH8 5HJ
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CEL Homecare Consett, Consett
CEL Homecare Consett, Consett
CEL Homecare Consett, Consett

CEL Homecare is an independent provider of care at home in North Durham, the Tyne Valley, North and West Cumbria, and Teesside from four CQC Registered Offices in Consett, Carlisle, Maryport and Stockton. Formed in Consett, County Durham, CEL Homecare are still locally managed. The Agency's Consett Office supports clients in North Durham, the Tyne and Derwent Valleys. CEL Homecare are spot provider of domiciliary care to Durham County Council...  

Care Provided by CEL Homecare Consett

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £25

We work in rural and extra rural areas of the Tyne Valley, including Hexham, Corbridge, Prudhoe, Stocksfield, Ovingham and surrounding areas. Private prices vary with rurality, but mirror those of Northumberland County Council Care Worker Guarantee signatories.

Contact CEL Homecare Consett to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Elaine Armstrong (Registered Manager)

CEL Homecare Consett Reviews (2)

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8.5

CEL Homecare Consett has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time CEL Homecare Consett has 2 reviews.

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Review from Stuart B (Son of Client) published on 4 July 2026 Submitted via Website
Overall Experience
I find CEL to be a very caring company to deal with, nothing is a problem. I have cancelled visits at short notice and also asked them to change visits at short notice and nothing seems to be a problem.
Recently my Mam didn't hang the phone up properly and I was unable to contact her, I live 80 miles away, I contacted CEL to see if the carer was still there, she had left but actually went back, sorted the phone and helped Mam ring me.
The staff who attend the house are very caring and friendly both with Mam and also anyone else who is in the house at the time, the appear to be willing to go the extra mile all the time.
They administer medication, assist with personal care as required and do meals as required..
In short I am very impressed with the team who attend Mam and also the management team in the office and have no hesitation in recommending them to anyone who is considering using them.

Mam is 92 with dementia and is treated with great respect by all at CEL.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D W (Son of Client) published on 19 June 2026 Submitted via Website
Overall Experience
We have been using CEL Homecare since July 2025 to support my mother, who requires help with washing, dressing, medication, and her daily routine. The carers visit twice a day, ensuring she is comfortably up in the morning and settled again in the evening. The standard of care is consistently excellent. Every carer is both professional and personable - and always friendly, respectful, and genuinely caring in their approach.
Visits are reliable and on time, even when different carers attend, and communication with both staff and the wider CEL care team is clear and responsive. Most importantly, this support has enabled my mother to remain living independently in her own home, which would not otherwise be possible.

For me, living some distance away, the service provides real reassurance and peace of mind. My mother is treated with dignity, warmth, and respect at all times. I would highly recommend CEL Home Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 June 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for CEL Homecare Consett.

Accreditations

There are no accreditations posted yet for CEL Homecare Consett.

Meet the Team (4)

Elaine Armstrong
Elaine ArmstrongJob Title:Registered Manager and Company ManagerJoined: 2019
Elaine Armstrong (Registered Manager, Consett and Carlisle and Company Manager)

My name is Elaine Armstrong, and I am the Registered Manager for CEL Homecare in Consett and Carlisle. I am a compassionate and dedicated manager with over 25 years’ experience in the care sector, being a Registered Manager and safeguarding lead for 18 years. I have managed teams in the Cumberland area since 2012. I have been responsible for the safe growth of start-up contracts with local authorities. Within my role, I am responsible for heading a team of competent staff, focusing on ensuring that people who use the service receive a high-quality service that meets their needs. I have a passion for helping people achieve their best possible level of well-being.

Katie Clark
Katie ClarkJob Title:Consett Care CoordinatorJoined: 2022
Katie Clark (Care Coordinator)

My name is Katie Clark, and I joined CEL Homecare in 2022. I had no previous care experience and found that I enjoyed the role immensely. I am an ambitious individual and strive to push myself in everything that I do. I have progressed from care worker to supervisor and currently Care Coordinator. I have completed my Level 2 and 3 diplomas in Health and Social Care and my aim is to further my learning to support me in a management role (I am currently studying for my Level 5 in Care Leadership).

Gail Craig
Gail CraigJob Title:Training and Human Resources OfficerJoined: 2019
Gail Craig (Human Resources and Training Officer)

My name is Gail Craig, and I have over 25 years of experience in the healthcare sector. I am currently the Training and Recruitment Officer with CEL Homecare. I work across all branches, ensuring training compliance and safe recruitment practices. Previous to this role, I was the Care Co-Ordinator for CEL Homecare. I still like to help cover calls as required to support Katie. Before joining CEL Homecare in 2019, I worked for a large domiciliary organisation in many different roles, my favourite being an Assessment Manager. I enjoyed the initial meeting with clients and planning their care to suit their individual needs.

Cameron Latimer
Cameron LatimerJob Title:Nominated Individual and Quality ManagerJoined: 2024
Cameron Latimer (Nominated Individual and Quality Manager)

With Elaine, I am one of the founders of CEL Homecare in 2019. I came into Social Care in 2008, having previously worked in Geotechnics and Site Investigation for Civil Engineering projects. This was a massive change of career for me, but I began work in the sector as a Health and Safety advisor and latterly Quality Manager for a regional home care provider. Before helping establish CEL Homecare, I worked with Elaine for a national home care franchise, helping train and develop new home branches and businesses. Elaine and I decided to set up our own home care service to help those areas local often poorly served by existing providers. I now mainly deal with financial, regulatory, and business development aspects (the non-care side in general).

Frequently Asked Questions about CEL Homecare Consett

How many Carers does CEL Homecare Consett employ?

CEL Homecare Consett employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CEL Homecare Consett to verify any information. View our terms and conditions. CEL Homecare Consett has an Enhanced Service -more info.