Cross Care

Hi all. These lovely people look after my dad. It was a stressful time for him needing carers but made so much easier by Cross Care. I cannot name people who are brilliant as I wouldn't want to leave anyone out! You know who you are! I will say that it is a breath of fresh air when the owners/directors do a shift as a carer. It's inspiring to think that they are still interested in what's happening right there in my dad's home. The management is approachable and really listens to my worries. Thank you all so much here's hoping we can be working together for a good while yet.

The team provided excellent care and help to my nan. We initially started with evening visits but then moved to mornings as well. Nan was reluctant to have carers initially, but they overcame her concerns and she enjoyed their visits. If they had any concerns then they would inform the family. Having access to the reports was helpful and reassuring for the family. I recommend Cross Care to anyone who is looking for people to look after their relative in their own home. Thank you to all the carers for your care and patience.

As her daughter, I can relax knowing Mum is getting excellent care and help from a lovely friendly team. If anything is wrong or different or of concern, I am immediately notified. This gives me immense peace of mind. I am now able to visit and have a game of scrabble or sit and chat, rather than only having time to provide all her care.

The care my mother receives from her carers from Cross Care is fantastic. She was reluctant to have carers initially, but now she looks forward to their visits and loves them. They are always so pleasant and helpful and let me know if there is anything that is concerning them through the Directors or if they answer the phone when I call Mum. I recommend Cross Care to anyone who is looking for people to look after their relative in their own home. Thank you all so much.

Just wish they had been around when we needed care for my dad. Out of all the care companies we've had experience with, and we've seen the best and the worst in care agencies, Cross Care were the very best.

I feel that mum is in safe hands. It means a lot to me to know that she has her daily visits from genuine, caring, lovely people. Thank you.

During the last few weeks, I saw more of the care team and when as my dad was getting worse they would explain everything that was happening and would happen. As I did not live close by, I felt at ease knowing they were there. I would get phone calls to let me know how he was. On his final day, I was called to say he had passed and that they were all with him and how peaceful it was. I will always be thankful for the help and support that they gave.

I feel I'm leaving my mum in very good hands when I'm unable to be there myself. They're always punctual and always deliver the best care with lots of happy chatter. They always go the extra mile with a smile.