Lav Care East of Anglia

Suite 17, Newmarket Business Centre, 341 Exning Road, Newmarket CB8 0AT
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7.8 1 Review
  • Lav Care East of Anglia, Newmarket
Founded in 2018, Lav Care Service Ltd is a rapidly growing provider of high-quality nursing and healthcare services serving Norfolk, Suffolk and Cambridgeshire (East Anglia).

The company is proud of the progress of those the team support, delivering outstanding, compassionate care that helps the clients thrive and shapes the future of healthcare.

At Lav Care Services Ltd, the team share the vision of care to provide compassionate, person-centred support that promotes dignity, independence, and respect for every individual. The teams approach is guided by shared values that shape everything the team do.

They are committed to tailoring the care around you as an individual. To ensure the team meet your needs and respect your choices, the team adhere to a clear set of principles that guide the practice. If you have any questions about these principles or believe they are not being adhered to, please contact the Registered Manager. The team value your feedback and will always take your concerns seriously.
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Care Provided by Lav Care East of Anglia

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £30
  • Weekly Live-in Care Fees: £1200 – £2000

These prices are only a guideline, please contact Lav Care East of Anglia to find out the exact price for your requirements.

Contact Lav Care East of Anglia to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Lav Care East of Anglia to get a personalised quote.

Good to Know

Owner

  • Lav Care Services Ltd
  • Privately Owned

Person in Charge

  • Mugove Ndoro (Registered Manager)

Lav Care East of Anglia Reviews (1)

7.8

Lav Care East of Anglia has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Lav Care East of Anglia has 1 review.

Overall Experience
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Reviewer Connection to Lav Care East of Anglia
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Total of 1, showing 1-1
Review from N A (Father of Client) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dear sir or madame, we are very pleased with the care our son Matthew gets from Lav Care, he has made great improvements in his behaviour, and social skills, he is doing a lot of things such a picking clothing to wear, asking for a shower, and engaging in social events, he picks up his own shopping
and pays at the check out, with help from carers, he is happy at Peterborough, and his bedroom, and lounge, he participates in all activities they have, very pleased keep up the good work Lac Care.
Reply from Mugove Virginia Ndoro, Manager at Lav Care East of AngliaThank you for the compliment. Lav Care team have enjoyed and continue to enjoy providing the best for your son.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Lav Care East of Anglia is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Lav Care East of Anglia is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Lav Care East of Anglia is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Sep 2024

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Musgove

Musgove Ndoro

Job Title: Registered Manager

Mugove brings extensive senior health and social care experience, with a career spanning more than 20 years across the NHS, primary care, and the independent sector. A registered nurse with post-graduate training in mental health and non-medical prescribing, she has held senior positions including Clinical Lead, Deputy Manager, Head of Care and Nurse Practitioner.

Frequently Asked Questions about Lav Care East of Anglia

What Type of Services does Lav Care East of Anglia offer?

Lav Care East of Anglia offers Home Care.

How many Carers does Lav Care East of Anglia employ?

Lav Care East of Anglia employs 78 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lav Care East of Anglia to verify any information. View our terms and conditions. Lav Care East of Anglia has an Enhanced Service - more info.