OneCloud Healthcare

As implied previously, I am now very happy with my care and, based on my personal experience, would be pleased to recommend the services of OneCloud Homecare.

I have been so relieved to find an agency that could cover my care needs with as much care and attention as employed PAs. They ensured I had the right person to fit my needs and that I had the same person on regular visits. I felt I was assessed as an individual with my specific care needs being fulfilled rather than a one size fits all approach. The service and administration have been very personable and caring accommodating my changing needs at short notice.

Anne Marie and all the staff at OneCloud were friendly, attentive and used their initiative. My care was always good with a prompt and compassionate delivery...a caring and compassionate team I would have no problem recommending.

Thank you.

So far so good carer's very good with my husband, and very cheerful he has a good laugh with them.I have confidence in the carers and don't worry when they take him out which helps me very much, Thanks

We have only been with OneCloud Homecare for about 5 weeks and so far they been excellent. The two main carers we have can not do enough for us. They are there for my Husband who has dementia and his talking and sense of humour are returning. He looks forward to their visits especially when they take him out. They are also very kind to myself as I have my own health problems. The Managing Director has also been a great help to me as we are new to this situation. I did have another Company (arranged by the Social Worker) to give me 2hrs respite but it was a complete disaster. So glad I have gone with OnceCloud.

The support person is person centred, reliable, very caring, supportive and provides suitable support, whilst mindfull of my son's individual needs, including his need for independance. He is adaptable to the changing needs of my son & flexible to changes in his routine & plans.

I have had a very good experience with OneCloud Home Care. Their staff are really great and attentive and provide a good service. I am very really pleased with the level of home care and would definitely rate it 10 out of 10.

The workers have taken time to get to know mum, communicate with us all via a log and are flexible to mums needs.

I have been very pleased with the carers so far . They always turn up early and very pleased to see them . They carry out extra chores in the house. This includes housekeeping and doing washing that needs done . Drying it and putting it back in the correct place . They always stay for the full time and if all the jobs are done we will have a bit of a chat as well . They always seem very happy to be with me . On some of the days hirer up staff will come and due the duties along side the other carer . At no point do they give the impression they are not keen to do the job