Primary Carers 24/7 (Home Care) Ltd
38 Lodge Street, Preston, Lancashire PR1 8XE
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Care Provided by Primary Carers 24/7 (Home Care) Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £23.56 - £31.50
We would recommend a discussion and consultation in order to quote for the service, which would be tailored to the needs of each individual service user.
Contact Primary Carers 24/7 (Home Care) Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Primary Carers 24/7 Ltd (Home Care)
- Private Owned
Person in charge
- Irfan Moosa (Director)
Primary Carers 24/7 (Home Care) Ltd Reviews (7)
Primary Carers 24/7 (Home Care) Ltd has a Review Score of 8.0 (8) out of 10, based on 2 reviews in the last 2 years.
Over all time Primary Carers 24/7 (Home Care) Ltd has 7 reviews.
This is a thank you to all the carers that were so kind and compassionate in the treatment of my mother over the last year.
Thank you for your kind words and the positive review. Your feedback is invaluable to us.
All the carers showed great kindness and professionalism in caring for my mum. They treated her with respect at all times. I did have to remind some carers to wear their full PPE and to observe their own personal cleanliness when using the toilet.
Thank you so much for your thoughtful review. We're truly grateful for your kind words about the care and respect our team showed your mum-it means a great deal to us. We also appreciate your feedback regarding PPE and hygiene practices. Your observations are important, and we take them seriously...
The care provided by Primary Carers 24/7 was excellent company. Primary Carers 24/7 supported my late father six months ago. All carers are well-trained and caring. They showed my father great respect and gave him back his dignity, as well as providing the highest standard of personal care. The staff in the office are also very helpful and with understanding to all our queries. Also, the management of the agency has a personal approach and were always helpful. Thank you to the whole team and Primary Carers 24/7 is the best.
Thank you for your lovely feedback and for taking the time to write a review. It is always heartening to hear that both the carers and the office team have been so supportive whilst working for your late father, who we supported for the past six months. Everyone in the team is committed to...
The care provided by Primary Care was excellent. The end of life is stressful and emotional for both the patient and the family witnessing this sad time. All the girls treated Mum with dignity and compassion and were always professional in their duties. They gave me strength and understanding at a very difficult time. I thank them all for their support and trustworthiness.
Thank you once again!
Overnight care was provided by Primary Carers 24/7. I am pleased with the level of support we received overall. The personnel were polite, punctual and friendly.
Thank you very much for your feedback. We aim to be professional and caring at all times and are happy that we have been able to assist you at home.
Primary Carers supported my late father for several years. We, as a family were so pleased with the professional care, kindness and support that all the carers provided. The carers were always courteous, friendly, kind, flexible and hard working. The carers have a lot of continuous professional development and this is evident from the way they work. The staff in the office are also very helpful, responding promptly and with understanding to all our queries. Thank you to the whole team.
In that time we have used several care agencies. All of them created a great deal of stress by being unreliable, especially at weekends, and by sending poorly trained and at times uncaring staff who did not treat my husband with the respect he deserved.
We were lucky to find Primary Carers 24/7 in September 2021. They are by far the best care provider we have had and we actually looked forward to seeing the carers when they visited 4x each day.
All carers are well trained and caring. They showed my husband great respect and gave him back his dignity as well as providing the highest standard of personal care. The management of the agency has a personal approach and were always helpful.
They never once let us down.
Sadly my husband died in June 2022. We regarded the carers as friends and I was so grateful that five of them attended his funeral service.
Primary Carers 24/7is simply the best.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Frequently Asked Questions about Primary Carers 24/7 (Home Care) Ltd
How many Carers does Primary Carers 24/7 (Home Care) Ltd employ?
Primary Carers 24/7 (Home Care) Ltd employs 87 carers.
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