The people at Helping Hands' local Southport branch are experts in person-centred care and compassion and empathy are at the heart of their service.
Covering areas including Formby, Little Altcar, Great Altcar, Banks and Shirdley Hill, the team can support individuals with a wide range of needs.
Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a...
Care Provided by Helping Hands Home Care (Southport)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £36.20
- Weekly Live-in Care Fees: from £1,825
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (Southport) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Katrina Pennington (Branch Care Manager)
Helping Hands Home Care (Southport) Reviews (11)
Helping Hands Home Care (Southport) has a Review Score of 9.4 (9.383) out of 10, based on 6 reviews in the last 2 years.
Over all time Helping Hands Home Care (Southport) has 11 reviews.
The care I have received from all staff at Helping Hands has been first-rate, and I am very happy with the service.
Kindest regards
Katie
Last view visits on Saturday evening, the bathroom toilet and sink and the separate toilet and sink have not been cleaned. This was reported to the office, and notes were to be updated.
Thank you for bringing this to our attention. I am sorry to hear that the bathroom and toilet areas were not cleaned during the recent Saturday evening visits. This is not the standard of care we expect to deliver. I am glad you have already reported this to the office and that the notes are being...
My mum is currently receiving home care. Mum is really happy with the care she is receiving. All carers are friendly and make mum feel safe and happy. This in turn makes us as a family relaxed knowing mum is receiving brilliant care.
We are very happy with 'Helping Hands' and would recommend their services.
The staff at Helping Hands always present my meals very well. They take care in what I eat. They make my meal times enjoyable, and they check my fridge for dates.
Excellent (all aspects).
All of these tasks are carried out efficiently and each care assistant assigned to my mum is friendly courteous and respectful.
On occasions, I have had to change visiting times or ask for extra help at short notice. The care assistants, branch staff and management at Helping Hands Home Care Southport have always gone above and beyond to support my mum's needs and care.
I have only been with Helping Hands for a short while but I am very pleased with the care they have provided for my husband who has dementia, the carers always treat him with dignity and seem genuinely concerened for my well being as well.
Best wishes.
As I recently had a hip replacement, Helping Hands came in twice a day to assist my husband who has dementia and to provide breakfast and a light tea for us both. Now I am more able, we have agreed for them to come in for one hour twice a week to do any cleaning, ironing and shopping which may be needed. In the past 2 months we have needed their service, I cannot praise all the ladies (and gentleman) enough for their help and kindness in what was a difficult time for us. A worthwhile service which I can thoroughly recommend.
Best wishes.
The staff provide good care for Mum and support us as a family to continue to keep Mum at home. They are aware of Mum's routine and do their best to keep that in place for her. We look forward to that continuing with the current staff.
Thank you so much for leaving such a great review! I'm delighted to hear that you're so pleased with the care we provide for your Mum and it is our absolute pleasure to give her support. Always happy to help!
Best wishes,
Kind caring staff who look after my mother, who has dementia, with dignity and compassion. The office staff are always happy and willing to provide more care as and well we need it. I and my family are very happy with the service.
Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 August 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Helping Hands Home Care (Southport).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Helping Hands Home Care (Southport).
Meet the Team (1)
About me
I think that Helping Hands not only cares about its customers but also the staff, ensuring that they are supported and trained to provide a great service.
I am a mother of four and don‘t get much free time but if I do, I enjoy watching a good sci-fi film or reading a book on mythology.
Frequently Asked Questions about Helping Hands Home Care (Southport)
How many Carers does Helping Hands Home Care (Southport) employ?
Helping Hands Home Care (Southport) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Southport) to verify any information. View our terms and conditions. Helping Hands Home Care (Southport) has an Enhanced Service - more info.