Saint Catherine's Care Oxford

Ground Floor, 100 Ock Street, Abingdon, Oxford OX14 5DH
Review Us
9.4 7 Reviews
  • Saint Catherine's Care Oxford, Oxford
Saint Catherine’s Care is a leading provider of home care services in Oxfordshire, catering to adults of all ages and diverse care needs, including those with age-related needs or health conditions, such as dementia, Alzheimer's disease, Motor Neurone Disease (MND), and Parkinson's disease.

Their team of dedicated caregivers is trained to provide hourly and live-in services, ensuring round-the-clock support tailored to each client's requirements. Additionally, they provide support for holidays or day trips, ensuring that clients can maintain their independence and enjoy fulfilling experiences outside their homes. Committed to quality and safety, all staff members undergo rigorous training and are closely monitored by the Care Quality Commission (CQC), providing peace of mind for clients and their families.

With a focus on dignity, respect, and professionalism, Saint Catherine’s Care strives to enhance the well-being and quality of life for all those in their care. Call one of their advisors now for a no-obligation chat about your needs and see how they can help.

Show Saint Catherine's Care Oxford on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please contact us for a free initial consultation

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Saint Catherine's Care Ltd

Person in charge

  • Justin Ezeoke (Registered Manager)

Saint Catherine's Care Oxford Reviews (7)

9.4

Saint Catherine's Care Oxford has a Review Score of 9.4 (9.389) out of 10, based on 5 reviews in the last 2 years. Over all time Saint Catherine's Care Oxford has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
  • 0

Date Published

7
5
5
5
2

Review from Lois B (Daughter of Client) published on 23 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mother's advocate, I am very interested in my mother's care and happiness. All the carer's are very caring to mum & respectful. They make sure she's clean & tidy. She's always looked well cared for. I have a good rapore with all the carer's. They can contact me at any time by text or phone, if
they need anything for mum or worried. We as a family are very happy with the care from Saint Catherine's Oxford.

Reply from Justin, Manager at Saint Catherine's Care Oxford

Thank you so much for this super review - it' wonderful to know how well your mother's care is going. Our brilliant care team love caring for our clients and to hear such feedback is very encouraging. Thank you for sharing such positive thoughts. Wishing your mother and all your family well.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kyle H (Grandson of Client) published on 3 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is absolutely fantastic with my nan. She has a great bond with her like she did the previous carer. A great asset to the company.

Reply from Justin, Manager at Saint Catherine's Care Oxford

We are so pleased to know that your nan's carer is doing a great job - we know our team gives its best and it's wonderful to hear when things go well. Wishing you and your nan well.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kate B (Client) published on 26 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer is very kind & compassionate. I can relate & talk freely. My carer never judges me. Very warm welcoming very loyal very trusting & thoughtful.

Reply from Justin, Manager at Saint Catherine's Care Oxford

We are so pleased to hear your kind words about your carer; thank you. We are very fortunate to have such a caring team of support staff. We look forward to continuing to assist you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris L (Son of Client) published on 26 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using the care from Saint Catherine's for almost two years. The care has been excellent, wtih very dedicated, well trained staff. Communication has been excellent and in particular, our mothers main carer has been a great source of strength, stability and humour for our mother. We are very
grateful.

Reply from Justin, Manager at Saint Catherine's Care Oxford

Thank you for these kind words. We are very pleased to hear your mother's care has been going so well. We really enjoy working with her and hope to continue to provide any help that is required in the future. Our very best wishes to you and your mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A A (Granddaughter of Client) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overwhelmed with the service and kindness received from every member. I cannot speak highly enough of the help they are continuing to give .They definitely go above and beyond! Thank you so much .

Reply from Justin, Manager at Saint Catherine's Care Oxford

Thank you for your very kind words - it's a privilege for us to be able to help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sharon P (Daughter of Client) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had five weeks of living on her own due to her live-in family carers needing a break. Mum has Dementia and is physically very frail. For personal family reasons and other caring responsibilities, I was not able to care for Mum myself. St Catherine's Care had already been supporting Mum, so
when requested, they were able to increase Mum's package of care at short notice. The support the carers have given to my mum has been exceptional, and both my mum and I have felt reassured that she is being well looked after. They always talk to Mum about what she needs, and if they have any concerns about Mum they keep in close contact with me to ensure all of Mum's physical and emotional needs are met. They even went the extra mile when I was having issues with the GP Surgery and Pharmacy and promptly sorted out the issue for Mum and me, relieving the stress I was having as a carer living away from my mum. I can highly recommend St Catherine's Care as an excellent care and support agency.

Reply from Justin Ezeoke, Manager at Saint Catherine's Care Oxford

We are so happy to read your feedback regarding additional support while mum was on her own for a few weeks. Your kind words will be passed on to the care team, who were flexible in accommodating the extra support required. We are also happy to read of the positive impact this has had on you.
Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jonathan W (Son of Client) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer and her manager from Saint Catherine's Care gave exceptional care for my father during these hard times of Covid, as did all the support services of the NHS, GP and District Nurse. They were always available to provide care, flexible as his needs increased and were able to provide live-in
care straight away when requested and were able to cover for each other when required. They were very understanding of the situation and experienced carers. They were also very pro-active in alerting me what needs to be done in terms of extra equipment and specialist nursing and these messages would be echoed by the district nurse and GP when they visited. Thank you so much for your help and kindness, I would highly recommend them.

Reply from Justin Ezeoke, Manager at Saint Catherine's Care Oxford

Thank you for an excellent review. Your comments will be passed on to the keyworker and her coordinator. It was a privilege to have supported you and your family during a challenging time. Thank you for choosing us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.389)

Overview of Review Score

The Review Score of 9.4 (9.389) out of 10 for Saint Catherine's Care Oxford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Saint Catherine's Care Oxford is calculated as follows: ( (25 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 27 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saint Catherine's Care Oxford is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (2)

No image found

Justin

Job Title: Registered Manager

Justin, a registered manager with 25 years of experience in the care field, has coordinated care, managed care provision, and worked as a Council Commissioning Officer. Passionate about his work, he believes empowering people with care needs is essential and along with his team of care support workers he wants to keep high quality care provision available throughout Oxfordshire.

No image found

Susan

Job Title: Care Coordinator

Susan has dedicated over 20 years to the care field, providing outstanding care management support and setting up personalized care packages. Her expertise and compassion ensure each individual's needs are met with precision. Highly respected, Susan remains a cornerstone of excellence in the care community.

Frequently Asked Questions about Saint Catherine's Care Oxford

What Type of Services does Saint Catherine's Care Oxford offer?

Saint Catherine's Care Oxford offers Home Care.

How many Carers does Saint Catherine's Care Oxford employ?

Saint Catherine's Care Oxford employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saint Catherine's Care Oxford to verify any information. View our terms and conditions. Saint Catherine's Care Oxford has an Enhanced Service - more info.