Helping Hands Home Care (New Milton)

Carers arrive punctually and with cheerful...

All my carers are pleasant and efficient. They will always do anything I ask, with a smile. I am pleased and thankful to see them.

Having someone from Helping Hands to visit twice a week has been useful to me, both in helping with daily chores and also being able to chat with someone about any concerns I have. They have all been very helpful and understanding, and I aim to carry on using them in the future.

The HH team have made a massive different to my dad's quality of life and independence. They know him well, and this is because the same carers regularly visit, so dad gets to know them too. They recognise when something is not right and take action. My dad is able to stay at home because they are...

Mum has increasingly become reliant on her carers as her health has deteriorated and now doesn’t regard them as carers but as her friends and long may that be...

I have been with Helping Hands for a number of years and have always found the office staff and carers to be kind and considerate.

Excellent care for my mother, all staff are very caring and treat with dignity, very friendly and I often hear my mother laughing with them. They are very patient with her and able to take time and kindly persuade her to do things - eg have a shower we are very happy with the service and would...

Very pleased the care and interest I have received from all.

All staff are very helpful and my other half likes the cooking I do with Helping Hands. All staff are polite and caring.

Firstly, the centre manager has been extremely helpful in providing recommendations on a visit plan for my parents, flexing these as their needs change. She ensures that a small consistent team provided the care, and is always able to deliver the service planned. She's an excellent communicator and...

My very elderly and frail parents were most reluctant to have care visits so I researched providers very carefully and have not regretted choosing Helping Hands Home Care for one moment. Mum and Dad benefitted greatly from the care service for four months until deteriorating health necessitated a...

I like the fact they never send untrained carers into your home ie, people who haven't been introduced to you and haven't been shown around your home. They always keep you informed of last-minute changes to your rosta, so you know who is coming.