Offering a bespoke, professional home care service, Helping Hands Home Care are the ideal solution if you’re looking for a little extra help to feel safe and supported at home.
With over 30 years’ experience supporting over 40,000 families across England and Wales, Helping Hands are one of the leading home care providers in the UK, offering a high-quality service that is fully managed and regulated by the Care Quality Commission...
Care Provided by Helping Hands Home Care (New Milton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34.55
- Weekly Live-in Care Fees: from £1,750
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (New Milton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Hayley Boyland (Branch Care Manager)
Helping Hands Home Care (New Milton) Reviews (11)
Helping Hands Home Care (New Milton) has a Review Score of 8.8 (8.833) out of 10, based on 3 reviews in the last 2 years.
Over all time Helping Hands Home Care (New Milton) has 11 reviews.
All my carers are pleasant and efficient. They will always do anything I ask, with a smile. I am pleased and thankful to see them.
Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that your carers are consistently pleasant and efficient, and that they carry out their support with such a positive and friendly approach. Knowing that you feel pleased and thankful when they...
Having someone from Helping Hands to visit twice a week has been useful to me, both in helping with daily chores and also being able to chat with someone about any concerns I have. They have all been very helpful and understanding, and I aim to carry on using them in the future.
We are thrilled to hear having someone visit from Helping Hands New Milton has been useful to you both with daily chores and having someone to talk through concerns you may have.
It is also amazing to hear the team have all been...
The HH team have made a massive different to my dad's quality of life and independence. They know him well, and this is because the same carers regularly visit, so dad gets to know them too. They recognise when something is not right and take action. My dad is able to stay at home because they are there to help him, despite his needs changing over time.
Mum has increasingly become reliant on her carers as her health has deteriorated and now doesn’t regard them as carers but as her friends and long may that be the case.
I have been with Helping Hands for a number of years and have always found the office staff and carers to be kind and considerate.
Best wishes.
Excellent care for my mother, all staff are very caring and treat with dignity, very friendly and I often hear my mother laughing with them. They are very patient with her and able to take time and kindly persuade her to do things - eg have a shower we are very happy with the service and would recommend service.
Best wishes.
Very pleased the care and interest I have received from all.
Best wishes.
All staff are very helpful and my other half likes the cooking I do with Helping Hands. All staff are polite and caring.
The carers themselves are wonderful, caring, and gentle. They assist with everything from getting them up, washed and dressed in the morning, preparing meals, through to their bathroom requirements. One carer even helps out in the garden if time permits. One of my parents can be fairly demanding at times and they have always taken this in their professional stride. As the team is consistent, they really know what my parents like and want. They communicate so that observations made at one visit are known for the next (eg meal planning).
I cannot recommend them highly enough.
The New Milton branch manager has been extremely supportive and efficient. She was personally involved at every stage of the implementation and development of the care plan and had a solution for every problem that arose. The exceptional team of carers are very well trained and so pleasant and cheering on their daily visits. Also, full Covid precautions were strictly adhered to at all times.
My parents were very happy indeed with the care they received and I would highly recommend Helping Hands New Milton.
I like the fact they never send untrained carers into your home ie, people who haven't been introduced to you and haven't been shown around your home. They always keep you informed of last-minute changes to your rosta, so you know who is coming.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Helping Hands Home Care (New Milton).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Helping Hands Home Care (New Milton).
Meet the Team (1)
About me
As Branch Manager I am responsible for the smooth daily running of the Branch, ensuring we are compliant with the CQC. I have managed three branches with Helping Hands and now run the New Milton Branch. My responsibility is to manage my team, both office and care staff, ensuring we deliver the highest standard of care our customers deserve. This is possible by recruiting the right carers and working closely with other professionals - because life is better at home.
I have been working in the care industry for 28 years, following in the footsteps of my Nan and Mum. I have been a Registered Manager for the last 6 years, with my 1.5 years in homecare. I love job as we are enabling people to remain in their own homes and live independently for longer. I love to explore the country in our camper!
My responsibility is to manage my team, both office and care staff, ensuring we all deliver the highest standard of care our customers deserve. This is possible by recruiting the right carers and working closely with other professionals.
Why I chose Helping Hands
I joined Helping Hands because they care about their customers and carers.
In my spare time, I like to catch up with my friends and family. I also like to upcycle furniture.
Frequently Asked Questions about Helping Hands Home Care (New Milton)
How many Carers does Helping Hands Home Care (New Milton) employ?
Helping Hands Home Care (New Milton) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (New Milton) to verify any information. View our terms and conditions. Helping Hands Home Care (New Milton) has an Enhanced Service - more info.