Helping Hands Home Care (Oldham)

I would highly recommend this service and these wonderful staff members.

3) I understand that the volume of traffic is ever increasing creating a challenge for carers time keeping. The issue of the time a carer should or should not attend the premises has been addressed more than once. This may be singularly relevant to my mother who liked her tea at a particular time to reduce stress on her heart.

We feel confident using Helping Hands and would recommend them to anyone wanting care for their loved one.

A very reliable service. The carers are very capable and allow the client to do what they're able to do. If there has been an issue the organisation has been accessible and communication has been good. I would recommend Helping Hands Home Care to anyone who is in need. The only criticism is the carers do seem to have to rush sometimes, I hope they are given enough time in between clients.

I have found the ladies very caring and are brilliant with my husband. It's lovely to see them and also to have them for some housework.

I had contracted the company to see if there was a possibility of booking a carer to sit in once a month while I went to church. Over the weekend, I had a crisis with my partner, who developed sepsis following a chest infection. I phoned the care coordinator, who offered to come out at 9 pm and brought a carer with her. A carer was then provided for the next few days. Thank you for your excellent service. You should be proud of your company and its carers.

Mum has her companion call once a week. She looks forward to it and gives a glowing report when I speak to her after the visit. Anything they do together, whether that's pop to the shops, a bit of gardening or just sit and chat, it's always Mum's choice. When we signed up with Helping Hands Home Care (Oldham), that was exactly what we were hoping for.

We went to an afternoon concert at the Halle St Peters in Manchester after having a Jubilee Lunch with other clients. It was a great afternoon. A member of Staff came and picked up my Dad and myself. Every member of staff I have met have been very nice.

I couldn’t praise this company more. They have been a godsend to my relative. Helpful kind organised great communication and professional. Was our luck to call on them first.Thank you Helping Hands. The staff are always willing to go the extra mile.

Both my very elderly Mum and myself have been grateful to the staff at "Helping Hands" since making the first phone call in August 2021. I felt relief that help was available and it was delivered in a compassionate and sympathetic manner. Like many in her generation, my 95-year-old Mum is very independently minded but it is essential that she has extra help and outside contact. She is frail but possesses a huge amount of determination to simply "keep going". "Helping Hands" staff enable her to do just this, with their regular and reliable visits.

After making the initial enquiry things moved quickly and efficiently so much so that our service began the following week. We were effectively listened to and all our requirements were met. The carer is friendly and respectful, she listens effectively and does the job in an honest and open fashion, it helps us that she is flexible and understanding. I think she must have the patience of a saint! The carer has never been late and has accommodated our needs well, we have not been with Helping Hands for very long but if they maintain this standard of care we will be more than happy. Thank you for the empathy you have shown to a sometimes confused old lady who is trying to maintain as much independence as possible. We feel valued.

Honestly, I don't know how I managed without them.

I am so happy with the care my mum receives from Helping Hands. The care is absolutely brilliant, my mother is so happy with the carers that visit. It also gives me peace of mind. I would definitely recommend.

One of the visiting carers discovered my mother in a serious condition following a further overnight fall and following hospitalisation she has now accepted permanent residential care. However, I am eternally grateful for the prompt, calm and professional care provided and I highly recommend Helping Hands