Lizor Care

9 Station Road, Tidworth SP9 7NZ
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9.7 36 Reviews
  • Lizor Care, Tidworth
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Care Provided by Lizor Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £27
  • Weekly Live-in Care Fees: from £850

Please call the office and our dedicated staff will be able to assist you with a quote following your needs assessment.

These prices are only a guideline, please contact Lizor Care to find out the exact price for your requirements.

Contact Lizor Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Lizor Care to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Benjamin Alizor (Director)
Are you the Owner/Manager of Lizor Care? View your Advertising Options

Lizor Care Reviews (36)

9.7

Lizor Care has a Review Score of 9.7 (9.704) out of 10, based on 14 reviews in the last 2 years.
Over all time Lizor Care has 36 reviews.

Overall Experience
  • 28
  • 7
  • 1
  • 0
  • 0
Date Published
  • 36
  • 4
  • 6
  • 14
  • 22
Reviewer Connection to Lizor Care
  • 11
  • 7
  • 7
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 36, showing 21-36
Review from A W (Husband of Client) published on 10 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are friendly, caring and professional. They arrive at the agreed times and are conscientious in their work. We are pleased with the care provided which helps us enormously.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from N A (Great-Niece of Client) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found that the care given to my great aunty has always been exceptional. Her needs are always treated with dignity, and she is always clean and comfortable.
Reply from Benjamin Alizor, Director at Lizor CareI thank you very much for your honest feedback.
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Review from R D (Friend of Client) published on 19 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This young lady was very caring, helpful and polite. Everything was clean and tidy and nothing was too much trouble for her to do for my friend.
Reply from Benjamin Alizor, Director at Lizor CareThank you very much. Your feedback on the care we delivered means a lot to us.
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Review from Susan W (Daughter of Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This young lady is a joy and brings a calm to a very stressful situation not only helping with mum but reassuring all of us in the family. She is wonderful with mum and mum is doing very well under her care. I can not express our thanks enough. She is always smiling. What a wonderful young woman she
is.
Reply from Benjamin Alizor, Director at Lizor CareThank you very much for your honest feedback. Glad we met your expectations.
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  • Treated with Dignity
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Review from Jennifer B (Daughter of Client) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lizor provided waking night care for three weeks to care for my mother during her last three weeks of life. The ladies were all adorable, and I felt completely at ease leaving my mum to their care whilst I went home to bed. I could sleep easy knowing Mum was in safe hands. Staff were gentle, kind, respectful
and supportive, and I would not hesitate to recommend them!
Reply from Benjamin Alizor, Director at Lizor CareThank you very much for your feedback. We are pleased to hear of your positive experience.
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  • Treated with Dignity
  • Value for Money
Review from Denise T (Daughter of Client) published on 20 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's and cannot be left alone, so when my stepfather was taken into hospital rapidly, we needed help. 24-hour care was in place within 24 hours. The young lady who came was amazing, kind, cheerful and completely unflappable. Mum has thrived in her care. Her care is not limited to
Mum. She has been wonderful with all of us. I have not had any amount of worry over Mum, knowing she was being looked after by this kind and capable young woman.
Reply from Benjamin Alizor, Director at Lizor CareWe thank you very much for your kind feedback. Glad we met your family's expectations.
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  • Value for Money
Review from Brian S (Husband of Client) published on 19 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very Good
Reply from Benjamin Alizor, Director at Lizor CareI am glad we were able to meet your expectation. Thank you for your feedback.
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Review from I S (Client) published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service
Reply from Benjamin Alizor, Director at Lizor CareThank you very much for your custom. Your review means a lot to us.
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Review from J E (Client) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and helpful.
Reply from Benjamin Alizor, Director at Lizor CareWe thank you for taking the time to review the service we provide.
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Review from A W (Client) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had care from Lizor Care since September 2021.
At first daily but gradually down to just once a week as I am now able to be more independent. I have found the carers very pleasant, polite and supportive. They are usually punctual. There has been an occasion when carers didn't turn up but that
was quickly remedied after a phone call.
Reply from Benjamin Alizor, Director at Lizor CareThank you very much for your review of our service.
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Review from L B (Daughter-in-law of Client) published on 4 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found ourselves suddenly in need of care for Dad and new to the care system. As a family, we thank Lizor Care as we were led down this unknown path and our questions answered, regardless of how daft they were. The Manager and Managing Director have been excellent and caring, even attending meetings
with social services and at the end of the telephone at all times. The caregivers themselves are excellent and treated Dad so well. Allowing him to remain in his home for as long as possible and be well looked after. Kept clean, entertained, fed, mobile, ensuring his safety at all times, day and night, even caring for his cat. A wonderful team and we thank them so very much.
Reply from Benjamin Alizor, Director at Lizor CareThank you for your hospitality. It was a pleasure supporting your family.
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Review from C R (Wife of Client) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't have had better support both practically and emotionally. My husband was cared for with utmost dignity and tender care in his last few days. It was a privilege to share hour home with our wonderful carer.
Reply from Benjamin Alizor, Director at Lizor CareThank you very much for choosing us. Was a pleasure.
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Review from L S (Wife of Client) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers supplied were conscientious, sympathetic, and quick to learn new skills as became necessary for the patient. Round-the-clock monitoring was required. Very satisfied and grateful for your support during a difficult time.
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Review from Andrew C (Son of Client) published on 17 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is very pleased with the live-in care currently being received from Lizor care. It has enabled her to remain at home since she was allowed to leave hospital a year ago and has given me the peace-of-mind knowing that she is being cared for well.
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Review from A B (Daughter of Client) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The quality of care provided by Lizor Care Concept was outstanding. My first impression was of an extremely professionally run company with the initial meeting consisting of a thorough assessment of my father's care needs with an interest taken in his past life and consideration given to his interests
and preferences. Throughout the period of care given the manager continued to visit regularly to ensure that we were happy with the care being provided. Considering the challenges of setting up a care arrangement just before Christmas with its associated bank holidays the care provided was seamless. Uppermost in my mind at all times was, of course, the quality of the hands on care given to my father and no words can truly express the gratitude l have for the compassion, tenderness and professionalism of all the carers.
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Review from R S (Husband of Client) published on 8 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer could not have been better.
She helped my wife with care, compassion, and professionalism.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Lizor Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.854 for Lizor Care is calculated as follows: ( (72 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.854
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Lizor Care is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 4.85
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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