Dinarie, 179 Hastings Road, Battle, East Sussex TN33 0TP

Review from Jackie P (Daughter of Client) published on 28 May 2024 Submitted via Website • Report

Overall Experience

Your wonderful, caring, respectful staff looked after my mum during the final days of her life. On behalf of my family, I would like to thank you for the professional and loving care they gave her during this sad time. Our mum was a very special lady and we are all trying to come to terms with her loss.

Reply from Mandy Turreff, Director/Registered Nurse at Dinarie

Please accept our thanks for you putting your trust in Dinarie. We are a very small and passionate team and caring for your mum was an absolute pleasure. We are always at the end of the telephone line…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from G V (Partner of Client) published on 17 May 2023 Submitted via Website • Report

Overall Experience

At a time when you need all the care, love and support, in the final few days of a loved one, Dinarie were a godsend.
Such genuine kindness and respect shown by all the wonderful carers were outstanding, not only to our loved one but to his entire family, on every visit. He was treated with compassion

and dignity at all times and when able, his wishes were sought and respected. We will be forever grateful to your wonderful team. Thank you, you made it possible for our loved one to spend his last days, peacefully at home, where he wanted to be.
A visit from your lovely ladies after our loved one's passing was greatly appreciated. Thank you.

Reply from Mandy Turreff, Director/Registered Nurse at Dinarie

Thank you for your lovely review. Caring for people in their own homes and your loved ones is an honour and a pleasure. Allowing them to spend their last months, days and hours in their own…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Nigel W (Son of Client) published on 13 October 2022 Submitted via Website • Report

Overall Experience

I am just overwhelmed by the professionalism and service level being provided by the manager and her team of angels looking after my mum in her own home in her last months. From a lifetime in business, it is plainly obvious to see this is a fabulous company and so well run. As a son, it is so reassuring

to see that Mum is in the best possible hands. Thank you Dinarie!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Lisa A (Daughter of Client) published on 26 September 2022 Submitted via Website • Report

Overall Experience

I couldn't have asked for more kind, caring, friendly and professional carers to look after my dad in his last days. I cannot thank these ladies enough for all their help. I would recommend this company in a heartbeat.

Reply from Mandy Turreff, Company Director at Dinarie

Thank you so much for your lovely review. Stepping in to help care for your dad and support your family was a pleasure. You should all be very proud of the care that you all gave to him and proud of…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Krissie G (Daughter of Client) published on 23 June 2022 Submitted via Website • Report

Overall Experience

My sister and I were lucky enough to bring our mum home from the hospital, to spend her last days in her own home as per her wishes. The ladies who came in to care for Mum on the three days she was at home were excellent. They treated Mum with dignity and kindness at all times and were always happy

to talk to us about anything at all. We could not fault these ladies in any way at all for their wonderful care and for making our Mum's last few days as comfortable and dignified as possible. Thank you so much ladies, your care for Mum meant so much to us, you are a truly wonderful and caring team

Reply from Mandy Turreff, Director/Registered Nurse at Dinarie

Krissie, thank you so much for your review. Caring for your lovely mum was an absolute pleasure. We work hard to make this an experience that you remember for the right reasons. Although a very sad…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Alison C (Sister of Client) published on 14 March 2022 Submitted via Website • Report

Overall Experience

What a wonderful team, giving my brother the care that we all want for our loved ones. Keeping his dignity at all times, they cared for him, laughed with him and left him to his own thoughts when appropriate. Any queries we raised the manager was straight on it, even ready to drive out to us when another

crisis team couldn’t get to him for some time.
We would love to give a “shout out” to all the team personally, but would hate to leave out anyone!
So, just a heartfelt thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from David T (Son of Client) published on 15 February 2022 Submitted via Website • Report

Overall Experience

The manager and her team at Dinarie have been looking after my mother since early January 2022 and have been absolutely extraordinary in their level of care, not just for my mother but for my sister and I also. They lift the atmosphere with their attitude to their work, accessible, caring and deeply

sensitive and considerate around my mother, a very private lady. Nothing is too much trouble I can't recommend them highly enough, they've succeeded in protecting my mother's dignity with a great deal of kindness and compassion in fairly undignified circumstances. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Paul L (Son of Client) published on 29 December 2021 Submitted via Website • Report

Overall Experience

From the start to the end of my mother's passing the care my mother received from this company was second to none. They treated my mother and my family with respect and care and not only supported my mother, but they also supported my father, myself and my brothers as if they were their own family.

They went beyond the extra mile and we can't thank them enough. My father is devastated, like us all, and this company was with us all the way. The manager and the team have been marvellous. In memory of my mother, I have arranged to walk from London to Brighton in May 2022 for Dementia UK and my aim is to get the medal and hang it on my mum's memory picture. I am sure on this walk I will be mentioning Dinarie that is how impressed I am with them all. On behalf of myself and my father, thank you all so much. In this world, people find the time to complain about companies but don t find the time to give positive feedback. Well done Dinarie.

Reply from Mandy Turreff, Managing Director at Dinarie

Thank you so much for your kind words. Caring for your mum and supporting your dad was an honour. You should both be very proud of the care you have for her.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Mandy J (Daughter of Client) published on 27 October 2021 Submitted via Website • Report

Overall Experience

This wonderful group of ladies came to support my sisters and I in the care of our terminally ill mum. They were kind, sensitive and very respectful. They treated our mum with dignity, never rushing, taking the time to talk to her whilst washing, dressing and dealing with her personal care. They also

supported us , taking the time to talk through each stage of our mum’s illness and care. I wouldn’t hesitate to recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Amanda H (Daughter of Client) published on 8 October 2021 Submitted via Website • Report

Overall Experience

The team at Dinarie are absolutely amazing.
My father, aged 84, unfortunately suffered a stroke in May this year. After spending seven weeks in hospital, we were keen to get Dad home to spend the time he had left surrounded by his family. We needed support throughout the day to tend to Dad's every

need. Each and every carer from Dinarie, treated Dad with the utmost respect, retaining his dignity at all times and were there to support my mum and me through the tough days as well as the better days. Nothing was too much for them. Dad gradually declined over the following eight weeks and the team were there with us all the way through this emotional and difficult time. We, as a family, will be eternally grateful to Dinarie for entering our lives when they did. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Yvonne B (Wife of Client) published on 8 July 2021 Submitted via Website • Report

Overall Experience

We were sent these carers when my husband came home from hospital.
They were really lovely women, they came to wash and dress my husband but they did so much more, they were so caring. They supported both of us emotionally and were so friendly they became good friends to us both. I can’t speak highly

enough about them, they made one of the worst bits of our life bearable. The day my husband died l rang them to tell them they didn’t need to come, they did come round and gave me moral support.
These ladies are angels, it must be heartbreaking getting to know people and watching them died but they were so supportive and helpful to us both I can’t thank them enough.

Reply from Mandy Turreff, Mandy Turreff at Dinarie

Caring for our client and getting to know you both were an absolute pleasure. This is a very honourable job, to be able to give someone their last wish of remaining at home with their loved ones.…read more