RBK Solution Ltd

254 London Road, Mitcham CR4 3HD
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8.0 1 Review
  • RBK Solution Ltd, Mitcham
RBK Solution Ltd is a trusted provider of compassionate, high-quality homecare services, dedicated to supporting individuals in living independently and comfortably in their own homes. RBK Solution Ltd specialise in delivering personalised care solutions tailored to the unique needs of each client, including elderly care, disability support, live-in care, and domiciliary services.

RBK team of experienced and fully trained care professionals is committed to promoting dignity, respect, and wellbeing. RBK Solution Ltd, pride themselves on reliability, professionalism, and a genuine passion for making a positive difference in people’s lives.

Whether you're looking for short-term assistance or long-term care, the RBK Solution Ltd team are here to help.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £19.50

Please contact us for more information regarding our fees we tailor our care packages to your individual needs.

These prices are only a guideline, please contact RBK Solution Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • RBK Solution Ltd

Person in charge

  • Byera Kalemera (Director & Registered Manager)

Admission Criteria

  • No Service Restrictions
8.0

RBK Solution Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time RBK Solution Ltd has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
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Overall Experience  Overall Experience 5.0 out of 5

RBK agency supplied us with a support worker who provided us with day to day task which included housekeeping e.g ironing, cleaning the house and abit of companionship. The staff member was so reliable, respectful and a great help to us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for RBK Solution Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for RBK Solution Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for RBK Solution Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Oct 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Resti.    Byera

Resti. Byera Kalemera

Job Title: Director & Registered Manager

Joined: 2015

Byera Kalemera is a dedicated and compassionate Registered Care Service Manager with over 20 years of experience in the health and social care sector. Specialising in elderly care, dementia, support or learning disabilities, is committed to delivering high-quality, person-centred care while ensuring compliance with CQC standards and has passed the CQC inspection with an outstanding recommendation for Well-led
•   With strong leadership skills, Byera excels in team management, care planning, and improving service delivery. She is passionate about empowering both clients and staff, fostering a supportive environment that promotes dignity, independence, and well-being. Byera is an advocate for mental health awareness, including dementia.


Byera holds a master's degree in Diversity and NVQ Level 5 in Health & Social Care or a Registered Manager’s Award and stays updated with the latest best practices in the industry. Outside of work, Byera enjoys reading, cooking, listening to music and philosophical advice. For more info, please visit rbksolutioncare – THE BEST CARE AGENCY IN LONDON.

Jude

Jude Onykwere

Job Title: Operational Manager

Joined: 2015

Jude – Operational Manager, RBK Solutional LTD


Since 2015, Jude has been the driving force as the Operational Manager at RBK Solutional LTD. With more than ten years of experience in operations and business management under his belt, he plays a vital role in managing daily operations, enhancing workflow efficiency, and spearheading strategic initiatives throughout the organisation. Renowned for his exceptional leadership and knack for problem-solving, Jude makes sure that RBK Solutional LTD not only meets its performance targets but also provides top-notch solutions to its clients. His commitment and hands-on style have been key to the company’s growth and operational success.

Irene

Irene Bakundukize

Job Title: Operating Department Practitioner

Joined: 2019

She is one of our health staff and also works as an Operating Department Practitioner (ODP) with the NHS.

Jessica

Jessica Katanga

Job Title: Qualified Registered Doctor and Healthcare Adviser Content Creator

Joined: 2018

Jessica is a qualified registered doctor and healthcare adviser, and content creator. She began her healthcare career with RBK Solution Ltd and continues to serve as a key practical and advisory team member.

Frequently Asked Questions about RBK Solution Ltd

What Type of Services does RBK Solution Ltd offer?

RBK Solution Ltd offers Home Care.

How many Carers does RBK Solution Ltd employ?

RBK Solution Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RBK Solution Ltd to verify any information. View our terms and conditions. RBK Solution Ltd has an Enhanced Service - more info.