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Sevenstarcare Ltd

Devonshire House, Aviary Court, Wade Road, Basingstoke RG24 8PE
Sevenstarcare Ltd, Basingstoke

Sevenstarcare Ltd in Basingstoke provides home care services in people's own homes.

Home care services include personal care such as help showering and going to the toilet, assistance attending appointments, help with household tasks and complex care needs.

Trained staff care for people with dignity and respect.

Care Provided by Sevenstarcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.50 - £32.50
  • Weekly Live-in Care Fees: £1,418 - £1,618
The price(s) shown are provided by the agency. Contact Sevenstarcare Ltd for full pricing details and T&Cs.

Contact Sevenstarcare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Sevenstarcare Ltd
  • Private Owned

Person in charge

  • Evelyn Makoni (Manager)

Sevenstarcare Ltd Reviews (14)

9.7

Sevenstarcare Ltd has a Review Score of 9.7 (9.688) out of 10, based on 14 reviews in the last 2 years. Over all time Sevenstarcare Ltd has 14 reviews.

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Showing 14 reviews matching selected criteria
Review from Nadia H (Partner of Client) published on 29 May 2026 Submitted via Website
Overall Experience
This agency has a pool of carers who are skilled and can provide a bespoke service to my partner who has advanced Alzheimer's. Though with us all day,it never feels intrusive. The care provided goes beyond the transactional tasks of nutrition, personal care , medication etc..the allocated carers understand and deliver what is so important to me a holistic approach that includes my partner's emotional well being.

I have come across many agencies in the past directly or indirectly and this is by far the best..The manager E is an excellent communicator, who has empathy and great understanding of dementia ...

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd
Thank you so much for your kind and thoughtful review. It means a great deal to us.

We are privileged to support your partner and are pleased to hear that the care feels personal, respectful and not intrusive. Our aim is always to go beyond tasks and support each person's dignity, comfort and...  

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Review from Karen F (Daughter of Client) published on 20 May 2026 Submitted via Website
Overall Experience
Seven Star Care have been providing lunch time support calls and weekend morning calls for my Dad since November 2025. They came recommended by a client of mine. They issue weekly schedules so that I can see who will be providing support in that given week. All the carers are lovely and my Dad is very comfortable with them. They make lunch, provide personal care and administer medication. They are also very supportive and help me with extra care calls when I need them even at short notice.

The Manager Evelyn is very responsive and gets back to me quickly if I need to ask questions or clarify anything. They also provide a take a break support service that enables my Mum to get out for a mental health break each week. I would highly recommend them.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd
Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear that your Dad is happy with the support he receives and that the team have been able to provide reliable, consistent care.

It's also lovely to hear that the extra calls have helped give your Mum the...  

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Review from E T (Client / Service User) published on 14 April 2026 Submitted via Postal Card
Overall Experience

I have been very pleased with the help and attitude of my carer. She has been very friendly and done all that was required and very willing. I am used to living on my own and was concerned about having someone living with me, but its all worked well.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you for your kind review. We're delighted to hear that you've been pleased with our carer and that the transition to having someone living with you has worked well.

We understand this can be a big change, so it's wonderful to know you feel comfortable and supported. Your feedback means a lot to us, and we will be sure to share your kind words with the team!

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Review from H G (Daughter of Client) published on 19 February 2026 Submitted via Website
Overall Experience
The carers make my Mum feel relaxed. She was initially unsure of people coming into her house, but she looks forward to the visits now, it puts a smile on her face. They are always so polite and helpful, show real care and compassion, and I am so glad that we picked you!

I highly recommend you, it has eased my mind knowing that Mum is happy, and the carers show an interest is how she is feeling when they visit. Thankyou!

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you so much for your lovely feedback!

We know how difficult it can be to accept support at first, so it's wonderful to hear that your mum now looks forward to our visits and feels relaxed and happy. Providing compassionate care and peace of mind for families is exactly what we aim for.

We truly appreciate your trust and recommendation.

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Review from M B (Daughter of Client) published on 12 February 2026 Submitted via Website
Overall Experience
My mum has had the carers for over a year now and she is very happy and comfortable with them all. She always praises them to me with their names. Would recommend this company as very efficient, friendly and caring.

My mum is well looked after

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you so much for taking the time to leave such a kind review.

It truly means a lot to us to hear that your mum feels happy and comfortable with her carers and that she speaks about them by name. That personal connection is so important to us, and we work hard to ensure continuity so families see familiar faces they can trust.

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Review from P S (Friend of Client) published on 12 January 2026 Submitted via Website
Overall Experience
A friend of mine who was becoming extremely stressed looking after her elderly mother was at her wits end as she was trying to manage her full time job and look after her own family.
She contacted Seven Star Care as a mutual friend referred them to her.
Seven Star Care have turned things around for her and her mother, they have been able to take control of a situation that was becoming very stressful and difficult.

My friend has said to me now she can go back to being her mothers daughter rather than her carer and they can now enjoy each others company, if it wasn't for Evelyn who has been just incredible putting a plan together to make everyone's life so much easier she doesn't know what would have happened.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you so much for sharing this lovely feedback. We're really grateful that Seven Star Care was recommended and trusted during such a difficult time.

Helping families move from feeling overwhelmed back to simply enjoying time together is exactly why we do what we do. We're delighted to hear...  

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Review from L M (Wife of Client) published on 31 December 2025 Submitted via Website
Overall Experience

All the carers sent to look after my husband have been kind, caring and supportive. The company have gone out of their way to help us both manage my husband's illness. I have been very happy with the service provided by Seven Star

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you, we are glad to be there helping your Husband and making both of lives easier,

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Review from Angela H (Daughter of Client) published on 11 February 2025 Submitted via Website
Overall Experience
All the carers that attend my mum are friendly and helpful. They assist in many different tasks always with a great attitude.

My mum is pleased to see the carers daily and enjoys a friendly chat.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

We are pleased to know that our carers are helpful with Mum with the daily tasks and that she enjoys a friendly chat with them. Thank you for entrusting us with Mum!

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Review from S P (Husband of Client) published on 15 January 2025 Submitted via Website
Overall Experience
Sevenstarcare Ltd have been providing care for my wife for over a year now.
Their service has been excellent starting from the initial meeting with the manager, to the present.
All their carers have been professional, kind and courteous at all times. They're always willing to help out with other chores. They've taught us some cooking recipes too.
Occasionally, we've had to change our days and each time, Sevenstarcare have accommodated our requests.

I highly recommend this company because the level of care they have provided has been way better than any of the previous carers they we'd employed.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you for the lovely message, it's messages like these that really inspire us to keep providing excellent and person centred care.

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Review from M H (Client / Service User) published on 16 December 2024 Submitted via Postal Card
Overall Experience

All the carers have been very kind and caring and I am going to miss my daily visits from them all. Very good carers would recommend to anyone.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you, I'm glad you found our carers kind and caring. We will miss you too!

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Review from A G (Client / Service User) published on 6 November 2024 Submitted via Postal Card
Overall Experience

My experience has been very positive, everyone has been very helpful and pleasant.

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Review from G S (Great-Nephew of Client) published on 23 October 2024 Submitted via Website
Overall Experience

This is the 4th service provider my Aunt has experienced in the last years and are easily the best providing compassionate care, and prompt reliable service with a core base of carers which is important for my aunt as she does not cope with change being in her 90s.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

We are glad that you are happy with our service and that your aunt is receiving, compassionate care from a core base of carers. We always strive for continuity in care for all our service users. Thank you.

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Review from M L (Son of Client) published on 2 October 2024 Submitted via Website
Overall Experience

Very reliable and friendly service committed to the needs of my mum. They are in regular contact with me if there are any problems, which provides welcome peace of mind and are also very supportive and proactive in everything they do.

Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you! We are glad we are providing a friendly and supportive service and meeting the needs of your mum.

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Review from S T (Daughter-in-law of Client) published on 23 September 2024 Submitted via Website
Overall Experience

Overall my husband and I are very happy with the care provided. Very attentive to her needs, excellent nursing care and provides very much needed companionship. Their help and support is very much appreciated by us. We don't know what we would do without them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 February 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Sevenstarcare Ltd.

Meet the Team (0)

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Frequently Asked Questions about Sevenstarcare Ltd

How many Carers does Sevenstarcare Ltd employ?

Sevenstarcare Ltd employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sevenstarcare Ltd to verify any information. View our terms and conditions. Sevenstarcare Ltd has an Enhanced Service - more info.