Sevenstarcare Ltd

Devonshire House, Aviary Court, Wade Road, Basingstoke RG24 8PE
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9.5 7 Reviews
  • Sevenstarcare Ltd, Basingstoke
Sevenstarcare Ltd in Basingstoke provides home care services in people's own homes.

Home care services include personal care such as help showering and going to the toilet, assistance attending appointments, help with household tasks and complex care needs.   

Trained staff care for people with dignity and respect.
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Care Provided by Sevenstarcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia

Funding & Fees

  • Hourly Visiting Care Fees: £24.50 – £29.50
  • Weekly Live-in Care Fees: £1418 – £1618

These prices are only a guideline, please contact Sevenstarcare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Sevenstarcare Ltd

Person in charge

  • Evelyn Makoni (Manager)

Sevenstarcare Ltd Reviews (7)

9.5

Sevenstarcare Ltd has a Review Score of 9.5 (9.475) out of 10, based on 7 reviews in the last 2 years.
Over all time Sevenstarcare Ltd has 7 reviews.

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 0
  • 5
  • 7
  • 0
Reviewer Connection to Sevenstarcare Ltd
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from Angela H (Daughter of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers that attend my mum are friendly and helpful. They assist in many different tasks always with a great attitude.
My mum is pleased to see the carers daily and enjoys a friendly chat.
Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

We are pleased to know that our carers are helpful with Mum with the daily tasks and that she enjoys a friendly chat with them. Thank you for entrusting us with Mum!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S P (Husband of Client) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sevenstarcare Ltd have been providing care for my wife for over a year now.
Their service has been excellent starting from the initial meeting with the manager, to the present.
All their carers have been professional, kind and courteous at all times. They're always willing to help out with other chores.
They've taught us some cooking recipes too.
Occasionally, we've had to change our days and each time, Sevenstarcare have accommodated our requests.
I highly recommend this company because the level of care they have provided has been way better than any of the previous carers they we'd employed.
Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you for the lovely message, it's messages like these that really inspire us to keep providing excellent and person centred care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M H (Client) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers have been very kind and caring and I am going to miss my daily visits from them all. Very good carers would recommend to anyone.
Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you, I'm glad you found our carers kind and caring. We will miss you too!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A G (Client) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been very positive, everyone has been very helpful and pleasant.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G S (Great-Nephew of Client) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the 4th service provider my Aunt has experienced in the last years and are easily the best providing compassionate care, and prompt reliable service with a core base of carers which is important for my aunt as she does not cope with change being in her 90s.
Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

We are glad that you are happy with our service and that your aunt is receiving, compassionate care from a core base of carers. We always strive for continuity in care for all our service users. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M L (Son of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very reliable and friendly service committed to the needs of my mum. They are in regular contact with me if there are any problems, which provides welcome peace of mind and are also very supportive and proactive in everything they do.
Reply from Ricco Musango, Operations Manager at Sevenstarcare Ltd

Thank you! We are glad we are providing a friendly and supportive service and meeting the needs of your mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S T (Daughter-in-law of Client) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall my husband and I are very happy with the care provided. Very attentive to her needs, excellent nursing care and provides very much needed companionship. Their help and support is very much appreciated by us. We don't know what we would do without them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.475)

Overview of Review Score

The Review Score of 9.5 (9.475) out of 10 for Sevenstarcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.775 for Sevenstarcare Ltd is calculated as follows: ( (31 Excellents x 5) + (9 Goods x 4) ) ÷ 40 Ratings = 4.775
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sevenstarcare Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Sevenstarcare Ltd

What Type of Services does Sevenstarcare Ltd offer?

Sevenstarcare Ltd offers Home Care.

How many Carers does Sevenstarcare Ltd employ?

Sevenstarcare Ltd employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sevenstarcare Ltd to verify any information. View our terms and conditions. Sevenstarcare Ltd has an Enhanced Service - more info.