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Best Support Care Ltd

106 Victoria Rd, Netherfield, Nottingham, Nottinghamshire NG4 2HH
Best Support Care Ltd Logo
Best Support Care Ltd logo
Best Support Care Ltd, Nottingham
Best Support Care Ltd, Nottingham
Best Support Care Ltd, Nottingham

Best Support Care Ltd is a quality effective, CQC-registered domiciliary care company that offers home care and live-in services. The agency provides assistance to those with autism, physical or sensory disabilities, learning issues, challenging behaviour, illness, or who require additional assistance at home. Their services cater to both socially and privately funded clients. Best Support Care's credo is based on good practice, prioritising your rights and ensuring that you, as the client,...  

Care Provided by Best Support Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £22.50
The price(s) shown are provided by the agency. Contact Best Support Care Ltd for full pricing details and T&Cs.

Contact Best Support Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Owner

  • Best Support Care Ltd
  • Private Owned

Person in charge

  • Elsie Machekano (Manager)

Best Support Care Ltd Reviews (7)

9.0

Best Support Care Ltd has a Review Score of 9.0 (9) out of 10, based on 7 reviews in the last 2 years. Over all time Best Support Care Ltd has 7 reviews.

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Overall Experience
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Showing 7 reviews matching selected criteria
Review from James H (Husband of Client) published on 22 October 2025 Submitted via Postal Card
Overall Experience
The staff of Best Support Care were very caring and took wonderful care of my wife during her last few months of life.

I am very grateful for their kindness and caring.

Staff
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Management
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Value for Money
Review from Robert D (Client / Service User) published on 28 May 2025 Submitted via Postal Card
Overall Experience
The carers were all cheerful, well trained and completed the required tasks. Carers individually ranged between just satisfactory and excellent. In some cases they spent more time writing notes than caring.

The timekeeping was a little erratic.

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Management
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Review from M G (Wife of Client) published on 25 March 2025 Submitted via Postal Card
Overall Experience

I feel lack of continuancy with carers changing most days is not helping, I thought with a dementia patient they need to get used to a carer. And as I leave them alone together he is becoming more confused and doesn't know what is happening.

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Review from K L (Granddaughter of Client) published on 30 July 2024 Submitted via Website
Overall Experience
Continuing good level of care for my grandmother, looking after all her needs. Those providing day-to-day care are very responsive and nurturing to my grandmother and very tolerant to what, at times, can be challenging.
Given the length of time working with you, I would have appreciated an update of the changes when a member of staff left. I understand these things are complicated though.

Thank you.

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Management
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Review from R P (Client / Service User) published on 25 July 2024 Submitted via Website
Overall Experience
Overall, my experience has been a great one.
My needs are met and nothing is too much trouble.
In particular, I want to bring to your attention the outstanding care given by one carer, who has always brought her A game and makes me feel so comfortable.
Also, another carer has made an amazing addition to the team that cares for me.

Having worked in care all of my work career, I understand the pressures for both staff and management but would like to say, as preference for my confidence and ongoing progress, I would like to have these two carers a little more often.

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No Rating
Review from Joy B (Daughter of Client) published on 3 July 2024 Submitted via Website
Overall Experience

We are pleased with the care Mum receives. I think she would prefer for the carers to arrive a little earlier in the mornings but we fully understand we are out in the country. We also understand they usually ask if there is anything else they can do but she is hesitant to ask or doesn't remember what she needs doing! Overall, we are very pleased with the service.

Reply from Lindy james, Manager at Best Support Care Ltd

Thank you so much for the review, we really appreciate it.

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Management
Treated with Dignity
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No Rating
Review from Glenn E (Husband of Client) published on 5 June 2024 Submitted via Website
Overall Experience

Best Support Care has been looking after my wife for the past year and they have been excellent. The staff have all been attentive and caring and the owners take extra care in ensuring everything runs smoothly. They have even been supportive of me when I have been overwhelmed. I am very happy with them and would definitely recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 July 2022
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Best Support Care Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Best Support Care Ltd.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Best Support Care Ltd

How many Carers does Best Support Care Ltd employ?

Best Support Care Ltd employs 20 carers.

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