Best Support Care Ltd is a quality effective, CQC-registered domiciliary care company that offers home care and live-in services. The agency provides assistance to those with autism, physical or sensory disabilities, learning issues, challenging behaviour, illness, or who require additional assistance at home. Their services cater to both socially and privately funded clients. Best Support Care's credo is based on good practice, prioritising your rights and ensuring that you, as the client,...
Best Support Care Ltd is a quality effective, CQC-registered domiciliary care company that offers home care and live-in services. The agency provides assistance to those with autism, physical or sensory disabilities, learning issues, challenging behaviour, illness, or who require additional assistance at home. Their services cater to both socially and privately funded clients. Best Support Care's credo is based on good practice, prioritising your rights and ensuring that you, as the client, receive safe, effective, and responsive care support in the comfort of your home.
Best Support Care provides person-centred care focused on each individual's requirements and needs. The frequency of visits will be determined by the type of assistance necessary, which ranges from 30 minutes of check-in visits to complete live-in help. The organisation also provides emergency, short-term, and long-term care. The team aids and offers care in the comfort of your own home, allowing you to maintain your independence and live the life you want to live, while providing your family peace of mind.
The team's goal is to protect individuals' independence while respecting their privacy and dignity. In conjunction with the individual, family, and health professionals, the goal is to deliver tailored care that allows you to achieve an optimum level of well-being even as your needs evolve.
At Best Support Care, all employees undergo enhanced Disclosure and Barring Service (DBS) clearance and reference checks per applicable legislation. In addition, to ensure the best care for you, staff go through a rigorous induction procedure, ongoing training, and regular supervision.
Care Provided by Best Support Care Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £24.50
Weekly Live-in Care
From £1,100
Contact Best Support Care Ltd to get a personalised quote:
The price(s) shown are provided by the agency. Contact Best Support Care Ltd for full pricing details and T&Cs.
Best Support Care Ltd has a Review Score of 9.1 (9.091) out of 10, based on 7 reviews in the last 2 years. Over all time Best Support Care Ltd has 11 reviews.
Review from D H (Wife of Client) published on 10 November 2026 Date of experience: September 2026•Submitted via Website•
Overall Experience
I was worried at first how my husband would react to strangers coming into the house, but that soon eased after the first visits. The carers were so compassionate and took great care In moving my husband in his bed. My husband had a lovely rapport with Valentine and Isu, talking about sport !! I...
I was worried at first how my husband would react to strangers coming into the house, but that soon eased after the first visits. The carers were so compassionate and took great care In moving my husband in his bed. My husband had a lovely rapport with Valentine and Isu, talking about sport !! I would highly recommend all of the staff that visited, they all listened to what my husband needed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from B T (Husband of Client) published on 30 June 2026 Date of experience: April 2026•Submitted via Postal Review Card•
Overall Experience
My wife was looked after by one of your carers who we found as a family very reliable and caring towards her. She went above and beyond what we expected.
My wife was looked after by one of your carers who we found as a family very reliable and caring towards her. She went above and beyond what we expected.
↩Reply from Best Support Machekano, Care coordinator at Best Support Care Ltd
Thankyou for you for such a lovely review. We are absolutely pleased to hear that our carers provide a reliable and caring and made you feel comfortable.
We appreciate your kind words.
Staff
Care / Support
Management
No Rating
Treated with Dignity
Value for Money
No Rating
Review from A S (Wife of Client) published on 23 June 2026 Date of experience: March 2026•Submitted via Website•
Overall Experience
My husband received excellent care in his last few days. Esme and her team looked after my husband with the utmost respect. They were always on time and greeted him cheerily. He felt very comfortable with them. Esme came to his funeral which was much appreciated. I can wholeheartedly recommend them.
My husband received excellent care in his last few days. Esme and her team looked after my husband with the utmost respect. They were always on time and greeted him cheerily. He felt very comfortable with them. Esme came to his funeral which was much appreciated. I can wholeheartedly recommend them.
↩Reply from Best Support Elsie, Care coordinator at Best Support Care Ltd
Thank you for the wonderful feedback. It was a pleasure supporting your husband, and we're glad we all made you feel comfortable and well cared. We appreciate your recommendation and we will continue to provide the highest standard of care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from A H (Sister of Client) published on 28 May 2026 Date of experience: April 2026•Submitted via Website•
Overall Experience
We were very happy with the care my brother was given they were caring and professional and my brother had a good relationship with them .they always arrived on time and respected his wishes
Would definitely recommend this service
We were very happy with the care my brother was given they were caring and professional and my brother had a good relationship with them .they always arrived on time and respected his wishes
Would definitely recommend this service
↩Reply from Best Support Machekano, Care coordinator at Best Support Care Ltd
Thank you for sharing this. We are glad that the care has been reliable and that our team has been able to support your loved one when needed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from James H (Husband of Client) published on 22 October 2025 Submitted via Postal Review Card•
Overall Experience
The staff of Best Support Care were very caring and took wonderful care of my wife during her last few months of life.
I am very grateful for their kindness and caring.
The staff of Best Support Care were very caring and took wonderful care of my wife during her last few months of life.
I am very grateful for their kindness and caring.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert D (Client / Service User) published on 28 May 2025 Date of experience: December 2024•Submitted via Postal Review Card•
Overall Experience
The carers were all cheerful, well trained and completed the required tasks. Carers individually ranged between just satisfactory and excellent. In some cases they spent more time writing notes than caring.
The timekeeping was a little erratic.
The carers were all cheerful, well trained and completed the required tasks. Carers individually ranged between just satisfactory and excellent. In some cases they spent more time writing notes than caring.
The timekeeping was a little erratic.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M G (Wife of Client) published on 25 March 2025 Date of experience: February 2025•Submitted via Postal Review Card•
Overall Experience
I feel lack of continuancy with carers changing most days is not helping, I thought with a dementia patient they need to get used to a carer. And as I leave them alone together he is becoming more confused and doesn't know what is happening.
I feel lack of continuancy with carers changing most days is not helping, I thought with a dementia patient they need to get used to a carer. And as I leave them alone together he is becoming more confused and doesn't know what is happening.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K L (Granddaughter of Client) published on 30 July 2024 Date of experience: July 2024•Submitted via Website•
Overall Experience
Continuing good level of care for my grandmother, looking after all her needs. Those providing day-to-day care are very responsive and nurturing to my grandmother and very tolerant to what, at times, can be challenging.
Given the length of time working with you, I would have appreciated an update...
Continuing good level of care for my grandmother, looking after all her needs. Those providing day-to-day care are very responsive and nurturing to my grandmother and very tolerant to what, at times, can be challenging. Given the length of time working with you, I would have appreciated an update of the changes when a member of staff left. I understand these things are complicated though.
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R P (Client / Service User) published on 25 July 2024 Date of experience: June 2024•Submitted via Website•
Overall Experience
Overall, my experience has been a great one. My needs are met and nothing is too much trouble. In particular, I want to bring to your attention the outstanding care given by one carer, who has always brought her A game and makes me feel so comfortable.
Also, another carer has made an amazing...
Overall, my experience has been a great one. My needs are met and nothing is too much trouble. In particular, I want to bring to your attention the outstanding care given by one carer, who has always brought her A game and makes me feel so comfortable. Also, another carer has made an amazing addition to the team that cares for me.
Having worked in care all of my work career, I understand the pressures for both staff and management but would like to say, as preference for my confidence and ongoing progress, I would like to have these two carers a little more often.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Joy B (Daughter of Client) published on 3 July 2024 Date of experience: May 2024•Submitted via Website•
Overall Experience
We are pleased with the care Mum receives. I think she would prefer for the carers to arrive a little earlier in the mornings but we fully understand we are out in the country. We also understand they usually ask if there is anything else they can do but she is hesitant to ask or doesn't remember...
We are pleased with the care Mum receives. I think she would prefer for the carers to arrive a little earlier in the mornings but we fully understand we are out in the country. We also understand they usually ask if there is anything else they can do but she is hesitant to ask or doesn't remember what she needs doing! Overall, we are very pleased with the service.
↩Reply from Lindy james, Manager at Best Support Care Ltd
Thank you so much for the review, we really appreciate it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Glenn E (Husband of Client) published on 5 June 2024 Date of experience: April 2024•Submitted via Website•
Overall Experience
Best Support Care has been looking after my wife for the past year and they have been excellent. The staff have all been attentive and caring and the owners take extra care in ensuring everything runs smoothly. They have even been supportive of me when I have been overwhelmed. I am very happy with...
Best Support Care has been looking after my wife for the past year and they have been excellent. The staff have all been attentive and caring and the owners take extra care in ensuring everything runs smoothly. They have even been supportive of me when I have been overwhelmed. I am very happy with them and would definitely recommend them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2022
Overall Requires improvement
CaringGood
EffectiveRequires improvement
ResponsiveGood
SafeRequires improvement
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Best Support Care Ltd.
Accreditations
There are no accreditations posted yet for Best Support Care Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Best Support Care Ltd
How much does Best Support Care Ltd cost?
The agency lists fees from £24.50 for hourly visiting care and from £1,100 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Best Support Care Ltd employ?
Best Support Care Ltd employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Best Support Care Ltd to verify any information. View our terms and conditions. Best Support Care Ltd has an Enhanced Service -what an Enhanced Service includes.
