





Best Support Care Ltd is a quality effective, CQC-registered domiciliary care company that offers home care and live-in services. The agency provides assistance to those with autism, physical or sensory disabilities, learning issues, challenging behaviour, illness, or who require additional assistance at home. Their services cater to both socially and privately funded clients. Best Support Care's credo is based on good practice, prioritising your rights and ensuring that you, as the client,...
Care Provided by Best Support Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £22.50
Contact Best Support Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
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Good to Know
Owner
- Best Support Care Ltd
- Private Owned
Person in charge
- Elsie Machekano (Manager)
Best Support Care Ltd Reviews (7)
Best Support Care Ltd has a Review Score of 9.0 (9) out of 10, based on 7 reviews in the last 2 years.
Over all time Best Support Care Ltd has 7 reviews.
I am very grateful for their kindness and caring.
The timekeeping was a little erratic.
I feel lack of continuancy with carers changing most days is not helping, I thought with a dementia patient they need to get used to a carer. And as I leave them alone together he is becoming more confused and doesn't know what is happening.
Given the length of time working with you, I would have appreciated an update of the changes when a member of staff left. I understand these things are complicated though.
Thank you.
My needs are met and nothing is too much trouble.
In particular, I want to bring to your attention the outstanding care given by one carer, who has always brought her A game and makes me feel so comfortable.
Also, another carer has made an amazing addition to the team that cares for me.
Having worked in care all of my work career, I understand the pressures for both staff and management but would like to say, as preference for my confidence and ongoing progress, I would like to have these two carers a little more often.
We are pleased with the care Mum receives. I think she would prefer for the carers to arrive a little earlier in the mornings but we fully understand we are out in the country. We also understand they usually ask if there is anything else they can do but she is hesitant to ask or doesn't remember what she needs doing! Overall, we are very pleased with the service.
Thank you so much for the review, we really appreciate it.
Best Support Care has been looking after my wife for the past year and they have been excellent. The staff have all been attentive and caring and the owners take extra care in ensuring everything runs smoothly. They have even been supportive of me when I have been overwhelmed. I am very happy with them and would definitely recommend them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2022- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Requires improvement
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Best Support Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Best Support Care Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Best Support Care Ltd
How many Carers does Best Support Care Ltd employ?
Best Support Care Ltd employs 20 carers.
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